HR Co-Ordinator

Office Shoes; London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A retail organization in London seeks an HR Coordinator to be the primary contact for HR matters, ensuring compliance and providing comprehensive support to employees. The ideal candidate will have or be pursuing a recognized HR qualification and possess strong Microsoft Office skills. Responsibilities include processing new starters, handling HR queries, and supporting performance management. This role offers a chance to contribute to a positive work environment.

Qualifications

• Possess or be working towards a recognized HR qualification.
• Working knowledge of Microsoft Office.

Responsibilities

• Serve as the first contact for all HR queries from stores.
• Process new starters and maintain accurate records.
• Support managers in performance management and employee relations.
• Conduct exit interviews and manage paperwork.
• Build collaborative relationships across teams.

Skills

HR knowledge

Communication

Team collaboration

Problem-solving

Attention to detail

Education

Recognized HR qualification

Tools

Microsoft Office

Job description

Job Description

To be the first point of contact for all HR queries for stores.

To deliver a proactive and responsive service by providing relevant and appropriate HR support to all employees. To drive best practice and ensure compliance with all procedures, processes, policies, and legislation.

What we are offering you

• First contact for stores for the HR team
• Manage telephone and email enquiries
• Process new starters in head office
• Ensure Human Resources matters are handled fairly and consistently in line with legal and company requirements
• Support grievance, disciplinary, and capability investigations and hearings, and other ad hoc duties
• Provide support to line managers on performance management, employee relations, resourcing, and staff management/development
• Issue contracts, offer letters, termination letters, and all paperwork relating to disciplinaries
• Update and maintain ER Case Tracker
• Conduct exit interviews
• Collate management bonus information monthly
• Maintain an accurate filing system
• Coordinate travel loan agreements
• Assist with store redundancies
• Assist the Senior HR Coordinator and Senior HR Manager with HR queries or administration, including ad hoc documentation
• Support in note-taking for formal meetings when required
• Maintain an effective online filing system
• Build relationships and work collaboratively across teams to support business goals
• Any other duties as required

Additional Responsibilities

Contribute to a safe working environment by adhering to legislative and health and safety requirements.

Accountability

• Uphold OFFICE’s reputation as a great brand ambassador
• Propose ideas for ongoing improvements to management

Development of Self and Others

• Take ownership of personal development and participate in coaching and feedback
• Achieve company objectives; attend training and team meetings

What we are looking for

• Must have or be working towards a recognized HR qualification
• Working knowledge of Microsoft Office