HR Central Assistant

ABRI; Eastleigh; On-site; GBP 25,000 - 35,000; Part time

Job summary

An established industry player is seeking a proactive HR professional to join their dynamic HR Central team. This role involves providing exceptional customer service and supporting various HR functions, including onboarding and employee inquiries. With responsibilities spanning across multiple locations, you will ensure seamless service delivery while fostering a positive workplace culture. If you are detail-oriented and passionate about making a difference in HR, this is the perfect opportunity to grow your career in a supportive environment.

Qualifications

• Proven experience in HR or customer service roles.
• Strong administrative skills with a focus on detail.

Responsibilities

• Act as a key point of contact for HR queries and support.
• Enhance onboarding experience for new colleagues.

Skills

Customer Service

Attention to Detail

Analytical Skills

Organizational Skills

Communication Skills

Education

Degree in Human Resources or related field

Job description

Are you proactive, professional, and detail-oriented? Are you self-motivated with a passion for making a difference? If so, we have the perfect opportunity for you!

We’re looking for someone to join the HR Central team, who is passionate about providing excellent customer service and ensuring efficient and seamless service delivery to the business.

The HR Central team is a high-performing, dynamic group spread across Abri’s entire geography. We are responsible for delivering and optimizing core HR processes by providing excellent customer service to our colleagues, supporting them throughout the full employee lifecycle.

You will act as a key point of contact for general HR queries, responding, re-assigning, or escalating as appropriate. You will also provide crucial support in various administrative tasks to ensure the smooth operation of our HR functions. From onboarding new starters to handling employee inquiries, you will play a vital role in enhancing our team's effectiveness. Using your excellent communication skills and outstanding attention to detail, you will deliver top-notch customer service to both hiring managers and new colleagues, ensuring they receive a great onboarding experience.

No two days are the same, so enthusiasm, a can-do attitude, and a genuine passion for going the extra mile are essential. An exceptional eye for detail, excellent administrative, analytical, and organizational skills are also required. Our goal is to make Abri a great place to work!

We are passionate about creating a workplace where everyone can thrive and succeed. If you are ready to make a meaningful impact and grow your career in HR, we would love to hear from you!

This role could be based either out of our Eastleigh office (SO50 6AD) or Yeovil office (BA22 8WN).

We are also open to reasonable part-time hours close to 37 hours per week. If you are interested in part-time work, please share your preferred working pattern and whether you are open to working across five days.

Do you have the right qualifications and skills for this job? Find out below, and hit apply to be considered.

Abri is a large housing provider owning and managing over 50,000 homes and various community assets, serving 114,000 customers. Silva Homes joined Abri in October 2023, making the group financially stronger and more resilient. To help deliver our services, Abri works with 36 local authorities and 63 parliamentary constituencies, alongside community partners.

Silva will operate as a separate legal entity under the Abri Group umbrella before fully transferring in 2024.

We believe everyone has the right to a good, safe, warm, and sustainable home in a community where they can belong, grow, and thrive. Over the next ten years, we are investing £689 million to improve building safety and energy efficiency in our existing homes.

Our goals include:

1. Delivering 10,000 new homes by 2030, ensuring affordable housing is built where it’s needed most.
2. Investing in our communities to address local issues and create opportunities for all.

As we grow, we are re-establishing a strong local presence to provide excellent service. Abri has adopted a regional approach to service delivery, splitting our operating areas into three regions, each with local governance and leadership. This approach ensures our colleagues are more visible, accountable, and better connected to our customers and communities to meet their diverse needs.

More information about Abri and our strategic objectives can be found on our website.