HR Caseworker

SOLOS Consultants Ltd; London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading consulting firm is looking for an HR Caseworker to support the Afghan Relocation and Resettlement process. The role requires active SC clearance and experience as a caseworker, ensuring compliance with government policy. Candidates must be Sole UK Nationals and capable of handling sensitive information. The position is hybrid, requiring some office attendance in London.

Qualifications

• Must be a Sole UK National.
• Experience analysing complex information from multiple sources.
• Ability to articulate and justify decisions based on policy.

Responsibilities

• Support eligible Afghans in resettlement process.
• Make decisions based on government policy.
• Manage cases under tight deadlines.

Skills

Active SC Clearance

Caseworker experience

Microsoft Office 365 competency

Attention to detail

Problem solving skills

Stakeholder management

Excellent communication skills

Understanding of Data Protection

Empathy

Job description

HR Caseworker

Rate – Day Rate DOE – Restricted Info

Full time

8 Month Contract Initially

Location Hybrid -

• Induction onsite (London) potentially for 10 days, then hybrid. Candidate must be local to London.

• Office attendance 1-3 days per week, minimum, on site, or as required for Business needs

Active SC Clearance required – Restrictions Apply - Sole UK Nationals Only

Our Government Client is looking for an SC Cleared HR Caseworker / Eligibility and Relocation Caseworker to join their team.

The Defence Afghan Relocation and Resettlement (DARR) Directorate is a new organisation set up to manage the process for supporting eligible Afghans who supported the UK mission in Afghanistan over the past 20 years to come to the UK, and once here to be assisted to begin their new lives with their families. It is important and rewarding work, supporting one of Defence’s highest priorities and reports directly into the Permanent Secretary.

Top 3 Evaluation Criteria:

1. Active SC Clearance (no restrictions) and a Sole UK National.

2. Caseworker experience

3. Microsoft Office 365 competent

Minimum Requirement:

* Active SC Clearance

* Sole UK National - Dual Nationals cannot view UK Eyes only Secret documents which are part of the workload here.

* Experience analysing complex information from multiple sources, with keen eye for attention to detail.

* Experience in using government policy to make decisions.

* Experience of working to strict policies and procedures.

* Ability to clearly articulate and justify decisions based on policy.

* Experienced in working to tight deadlines in high pace and sensitive operational environment.

* Delivering at pace – daily targets for cases

* Previous Casework Experience.

* Experience of problem solving.

* Stakeholder Management.

* Excellent verbal and written communication skills.

* Good knowledge of Data Protection.

* Experience of working to tight deadlines.

* Demonstrate excellent communication and written skills. understanding of English, especially written.

* Competent with Microsoft Office 365 (Outlook, Word, PP, Excel, Teams etc.).

* Exposure to graphic/disturbing material and stories. Requirement to discuss up front with candidates to ensure they are resilient and ok with this.

* Ideally need candidates who are in similar roles.

* Understands Data Protection

* Empathy

* Need to be able to stick to policy. To make decisions based on policy, not on emotion.

* Ideally need candidates who are in similar roles.

Desirable:

* Home Office/Police/Immigration background

* Experience dealing with complex cases.

Security Clearance: Active SC Clearance with no restrictions

Constraints:

Candidates submitted for this role must be British nationals, to confirm:

* They are a British citizen, and

* They have been a resident in the UK for at least two of the last 5 years

The minimum clearance required for this role is SC.

If this role is of interest and you meet the above criteria, then please apply immediately

Job Info

Job Title:

HR Caseworker

Company:

SOLOS Consultants Ltd

Location:

Competitive

Posted:

Jul 25th 2025

Closes:

Aug 25th 2025

Sector:

Military, Emergency & Government

Contract:

Contract

Hours:

Full Time

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