HR Casework Officer

Michael Page (UK); Slough; Hybrid; GBP 37,000; Full time

Job summary

A leading public sector organisation in Slough is seeking an experienced HR Casework Officer. You will provide expert HR advice, manage complex employee relations cases, and support managers in resolving issues. This role offers a competitive salary, generous annual leave, and flexible working arrangements.

Benefits

Generous annual leave entitlement of 26+ days

Access to a robust pension scheme

Flexible and hybrid working arrangements

Wellbeing and childcare support initiatives

Season ticket loans to ease commuting costs

Qualifications

• Strong knowledge of employment law and HR best practices.
• Proven experience managing complex employee relations cases.
• Ability to build trust and resolve sensitive issues effectively.

Responsibilities

• Provide expert HR advice to line managers on employment issues.
• Manage caseloads including grievances, performance, and disciplinary issues.
• Deliver coaching and training to managers on HR practices.

Skills

Employment law knowledge

HR best practices

Communication skills

Problem-solving skills

Education

CIPD Level 5 qualification

Job description

• Want to lead on HR casework?
• Keen to tackle complex HR challenges?

About Our Client

This organisation is a large public sector entity committed to serving the community in Slough. It is known for its structured and policy-driven approach to human resources management.

Job Description

• Provide expert HR advice to line managers on employment issues.
• Support managers and employees in resolving employee relations matters.
• Manage caseloads including grievances, performance, and disciplinary issues.
• Maintain accurate case records and monitor progress against SLAs.
• Analyse HR data to identify trends and recommend improvements.
• Mediate conflicts and facilitate positive working relationships.
• Ensure compliance with employment laws and internal policies.
• Deliver coaching and training to managers on HR practices.
• Collaborate with HR and legal teams for consistent policy application.

The Successful Applicant

A successful HR Casework Officer will have:

• CIPD Level 5 qualification or equivalent experience.
• Strong knowledge of employment law and HR best practices.
• Proven experience managing complex employee relations cases.
• Excellent communication and interpersonal skills.
• Ability to build trust and resolve sensitive issues effectively.
• Strong problem-solving skills and a drive for service improvement.

What's on Offer

• Competitive salary of approximately £37000 per annum.
• Generous annual leave entitlement of 26+ days.
• Access to a robust pension scheme.
• Flexible and hybrid working arrangements.
• Wellbeing and childcare support initiatives.
• Season ticket loans to ease commuting costs.

This is a fantastic opportunity for an experienced HR professional to join a respected public sector organisation in Slough. If you have the skills and expertise required, we encourage you to apply today!