HR Casework Officer

Slough Borough Council; Slough; Hybrid; GBP 36,000; Full time

Job summary

Slough Borough Council is seeking an HR Casework Officer to join their HR, Workforce and Transformation team. This role focuses on providing essential support in employee relations, ensuring compliance with HR policies, and enhancing positive workplace dynamics. The council emphasizes diversity, employee development, and offers a range of benefits including annual leave and a pension scheme.

Benefits

26 days annual leave increasing with service

Local Government Pension Scheme

Flexible working options

Wellbeing initiatives

Tax-free childcare services

Qualifications

• Experience in HR policies and practices.
• Ability to provide guidance on employee relations.
• Passionate about customer service.

Responsibilities

• Provide guidance and support on employee relations.
• Promote positive working relationships.
• Resolve conflicts and ensure compliance with laws.

Skills

Strong interpersonal skills

Effective communication skills

Problem-solving skills

Job description

• Pay Level: 6
• Salary: Starting from £35,378 per annum inclusive of Local Weighting Allowance
• Contract Type: Permanent
• Working Hours: 37 hours per week
• Location: Observatory House (Hybrid)
  
  

The closing date for applications is midnight on 15th June 2025

What you’ll be doing:

Our HR, Workforce and Transformation team are looking to recruit a HR Casework Officer who will be responsible for providing guidance and support to managers and employees on various employee relations matters within our organisation. Your primary focus will be on promoting positive working relationships, resolving conflicts, and ensuring compliance with employment laws and regulations.

HR Case Work Officers play a critical role as we make a step change in the way we deliver people related services to customers and organise our transactional work in the HR Service. You will be specialists in practically supporting in the application of policy, supporting and mentoring managers to resolve employee relation issues.

The role holder will be passionate about customer services, ensuring HR services is easy to access and navigate, so customers are able to quickly resolve their people queries and issues. In the role you are a HR case work specialists who can provide advice and guidance on the full range of employee relation queries. This role requires strong interpersonal and communication skills, along with a deep understanding of HR policies and practices.

Our Council:

Our vision is to make a difference to our communities and our environment and we would love you to join us in our mission! All of our employees, whatever their job, contribute greatly to delivering services to local people - either directly, or by supporting colleagues. We celebrate diversity and are continuously striving for our residents to enjoy fulfilling prosperous and healthy lives.

What we offer:

We offer a supportive place to grow and develop your career with a real opportunity for your input to be valued and heard. Ambition and innovation will be required now more than ever and you will join a friendly and collaborative environment where you are encouraged to thrive.

Annual increments, where applicable, are usually payable on 1st April each year, subject to six months service in the post, until the maximum spinal column point of the level has been reached. The payment of annual increments is not automatic and is subject to satisfactory performance as assessed by your Director.

Alongside a competitive salary, we provide:

• 26 days annual leave (not including Bank holidays), rising to 30 days between 2 - 5 years’ service and 33 days after 5 years’ service.
• The Local Government Pension Scheme
  
  

We offer a wider range of great benefits including:

• Flexible and hybrid working options to promote work-life balance
• Our commitment to equality and diversity through a range of employee networks
• Wellbeing initiatives
• Tax - free childcare and childcare services
• Season loan ticket - to help with the cost of your rail / bus journey to & from work.
  
  

Right to Work:

All applicants must have a valid right to work in the UK. If you require sponsorship, please contact [e-mail] before submitting an application.

Interested?

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. If appointed, all posts will be subject to satisfactory pre-employment checks.

Slough Borough Council is an inclusive employer and we encourage and welcome applications from people of all backgrounds. We select staff on merit and we foster a workforce where people are valued, and represents the local communities that we serve. Slough Borough Council is proud to be a Disability Confident Employer.

We want our application process to be open and accessible. If you wish to make your application in an alternative format, please email [e-mail] quoting the job reference - our Accessibility Statement has more information.

How to Apply:

Please click on the apply button below to submit your application. We look forward to hearing from you!

Join our team at Slough Borough Council and help accelerate our journey of transformation and growth!

The Council reserves the right to close adverts early should we receive a number of suitable applications.