HR Casework and Organisational Change Manager

Hampshire County Council; Winchester; Hybrid; GBP 56,000 - 64,000; Full time

Job summary

A local authority in Winchester is seeking an HR Casework and Organisational Change Manager. This pivotal role involves leading a team to support employee relations and introducing innovative working methods. Ideal candidates will have strong leadership skills and a degree level qualification, along with knowledge in employment law and experience in managing complex issues. This position offers a hybrid work arrangement and a supportive team environment, enhancing personal and professional development.

Benefits

Generous annual leave

Local government pension scheme

Flexible working arrangements

Family-friendly policies

Qualifications

• Experience managing teams and complex employee relations issues.
• Ability to coach and develop team members during change.
• Strong understanding of employment law.

Responsibilities

• Lead the HR Casework and Organisational Change Team.
• Drive quality service and supervision.
• Implement new approaches and support changes.
• Act as point of escalation for complex queries.

Skills

Leadership Skills

Employee Relations Expertise

Communication Skills

Change Management

Education

Degree level qualification

CIPD Level 5 or equivalent

Job description

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HR Casework and Organisational Change Manager

Job Reference: HCC622005
Salary Range: £56,285 - £63,080 per annum
Work Location: Elizabeth II Court, Winchester (Hybrid Working)
Hours per week: 37
Contract Type: Permanent
Closing Date: 22 August 2025
Interview Date: 5 September 2025

An exciting opportunity has arisen to play a pivotal role in setting up and leading new ways of working within the HR team.

Are you looking for a rewarding leadership role where you can develop and support two teams to come together as one with new ways of working?

The Role:

As the HR Casework and Organisational Change Manager you will ensure high quality employee relations casework support to managers across Hampshire County Council. You will play a pivotal role in bringing two teams into one, defining and leading new ways of working and ensuring staff are supported in developing their skills and confidence to provide support to managers. You will take a lead in ensuring that digital solutions are fully explored and exploited within the team, and in developing quality assurance and continuous improvement processes across aspects of the team’s work.

You will be joining our friendly and welcoming team of HR professionals, passionate about the work they do to support managers and the organisation.

What you’ll do:

• Lead the HR Casework and Organisational Change Team, supporting staff and ensuring their development and growth, creating a culture of continuous learning and improvement.
• Drive quality of service, supporting regular supervision, data capture and usage, quality assurance activity and lessons learned activity.
• Implement new approaches, ensuring the team are supported with any changes to processes, ways or working or emergent technologies where introduced.
• Act as the point of escalation for complex queries, providing professional advice, guidance and challenge as appropriate.

What we’re looking for:

• Degree level qualification and at least CIPD level 5, or significant experience bringing you to an equivalent level.
• Experience of leading a team and liaising with people at all levels of the organisation.
• Strong background in all aspects of employee relations and employment law and be confident in advising on the most complex and high risk issues.
• Strong leadership and management skills with ability to coach and develop team members through the change process in a positive and empowered way.
• Be part of a strong People Services function within a high-performing local authority.
• Access to a comprehensive induction.
• Supportive team environment with regular collaborative working across the service.
• Opportunities for involvement in service innovation.
• Flexible and inclusive workplace that values your wellbeing and work-life balance.
• Our benefits package includes generous annual leave, a local government pension scheme, flexible working arrangements, family-friendly policies, and access to travel loans and discounts.

Contact Details for an Informal Discussion:

Hampshire County Council is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.

In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equal access to jobs. No applicant or employee will receive less favourable treatment because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Requirement (GOR) applies.

We are a Disability Confident Employer - committed to ensuring that our recruitment and selection process is inclusive and accessible.