HR Case Manager - (London/Essex )

(function(w,d,s,l,i){w[l]=w[l]|[];w[l].push({'gtm.start':new Date().getTime(),event:'gtm.js'});var f; Peterborough, London; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading national business is seeking a Field-Based HR Case Manager to manage complex employee relations cases across various sites in the UK. The ideal candidate will have significant HR experience and a strong understanding of UK employment law. This role offers the flexibility to work autonomously and play a vital part in shaping HR practices within the organization.

Benefits

Company car provided

Support for development

Flexible caseload management

Qualifications

• Proven experience in HR/ER case management in a multi-site environment.
• Up-to-date knowledge of UK employment law.
• Ability to travel across the UK.

Responsibilities

• Provide expert HR advice to line managers.
• Lead on complex conduct and employee relations matters.
• Draft and review HR-related correspondence.

Skills

Complex HR/ER case management

Communication

Coaching

Commercial decision making

Education

CIPD Level 5 or 7

Job description

HR Case Manager (Field-Based) London/Essex

Are you an experienced HR professional with a strong background in managing complex employee relations cases? Do you thrive in a fast-paced, field-based role where no two days are the same?

We re currently working on behalf of a leading national business to recruit a Field-Based HR Case Manager. This is a fantastic opportunity for someone with solid ER experience and excellent communication skills to join a well-established organisation that values professionalism, pragmatism, and strong HR partnerships.- You must live between London & Essex to apply

The role will mainly work with the area between London and Essex, but will require some national travel periodically

HR Case Manager (Field-Based) London/Essex

Are you an experienced HR professional with a strong background in managing complex employee relations cases? Do you thrive in a fast-paced, field-based role where no two days are the same?

We re currently working on behalf of a leading national business to recruit a Field-Based HR Case Manager. This is a fantastic opportunity for someone with solid ER experience and excellent communication skills to join a well-established organisation that values professionalism, pragmatism, and strong HR partnerships.- You must live between London & Essex to apply

The role will mainly work with the area between London and Essex, but will require some national travel periodically

Key Responsibilities:

• Provide expert telephone and written HR advice to line managers across all business areas

• Lead on complex and serious conduct, capability, and employee relations matters

• Support and coach managers through investigations, hearings, and appeals

• Draft, review and quality-check investigation reports and HR-related correspondence

• Attend and support face-to-face meetings at nationwide sites where necessary

• Maintain accurate case notes and update the Case Management System (CMS)

• Help to embed strong HR practice across the business through education and guidance

What We re Looking For:

• Proven experience managing complex HR/ER cases in a fast-moving, multi-site environment

• Up-to-date knowledge of UK employment law

• Strong communication and coaching skills, with the confidence to influence at all levels

• Pragmatic, commercial approach to decision making

• CIPD Level 5 or 7 (or working towards 7) preferred

• Ability to travel across the UK with occasional overnight stays

• Full UK driving licence (company car provided)

Why Apply?

• Be part of a business that supports development and encourages autonomy

• Work in a field-based position with the flexibility to manage your own caseload

• Join a team that genuinely values HR as a partner to the wider business

New Ventures Recruitment Ltd is acting as a recruitment agency for this vacancy and is an equal opportunity employer.

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