HR Business Partner - Retail & Commercial

TAG Heuer; Greater London; Hybrid; GBP 51,000 - 69,000; Full time

Benefits offered by this job

Hybrid working

25 days leave + bank holidays

8% pension contribution

Private health insurance

Critical illness and life cover

24/7 Employee Assistance Programme

Tailor-made onboarding program

Internal training and mobility

Job summary

LVMH Watch & Jewellery UK is seeking an experienced HR Business Partner to deliver commercially focused HR support across London, field-based and retail teams. You will partner with senior leaders and brand HQs on employee relations, talent acquisition and development, and HR projects.

Occasional travel to Manchester head office and regular travel to London boutiques are required. The role offers hybrid working, a competitive package, and opportunities for career development within the LVMH

Qualifications

• CIPD Level 7 qualification or equivalent experience.
• Proven experience as HR Business Partner in fast-paced, multi-site retail or commerce.
• Strong knowledge of UK employment law and employee relations.

Responsibilities

• Partner with leaders to build high-performing, engaged teams.
• Provide proactive, commercially focused HR guidance aligned with business objectives.
• Lead talent acquisition, onboarding, development, and succession planning.

Skills

HR Business Partner

UK employment law

Employee relations

Talent acquisition

HR data & analytics

Education

CIPD Level 7 or equivalent

Tools

HRIS

Payroll systems

Job description

At LVMH Watch & Jewellery UK our teams work with some of the most iconic luxury timepieces in the world and play a key role in crafting a luxury experience for our clients.

Passion, bold design, and technical mastery bring our craftsmanship to life. Here, your ambition is supported by tailored learning opportunities, a stimulating and inclusive culture, and the resources you need to win—every day.

We encourage people of all backgrounds and abilities to apply. LVMH are committed to equal opportunities and foster and embrace diversity and inclusion within our teams.

LVMH offer and support a variety of Employee Resource Groups including but not limited to: EllesVMH (community for empowering women), LVMHPride (community for inclusivity and awareness for our LGBTQIA+ employees), LEAD (community for empowerment and inclusivity for LVMH Employees of African Descent). We promote and encourage building a community within your workplace, and with that a safe space for all.

Job Responsibilities

Mission

Partnering closely with senior leaders and teams across retail and commercial functions in the UK, and in collaboration with brand HQs, you’ll act as a trusted advisor delivering commercially focused HR support across London, field based and retail teams. You’ll balance business partnering with operational delivery focusing on employee relations, talent acquisition and development plus support the delivery of wider departmental and business projects.

Business Partnering

• Partner with leaders to build high performing, engaged teams that are equipped to deliver outstanding experiences for our clients
• Act as a true business partner, providing proactive, commercially focused HR guidance that supports performance, development, and organisational effectiveness across the business
• Working with UK and brand HQs to deliver HR programmes and initiatives including engagement, retention, and development - ensuring delivery within business objectives and timelines
• Contribute to building a strong, inclusive culture that values performance, innovation, and employee experience
• Coaching managers to apply effective HR practices and ensure a consistent approach across the business
• Representation and contribution to HR practice at LVMH group and UK level

People Leadership

• Coach and develop leaders to enhance people management capability, driving high performance, accountability, and a culture of continuous improvement
• Manage complex employee relations cases and provide advice and guidance ensuring relevant legislation and best practice is followed
• Support organisational design, restructures, and consultation processes, ensuring alignment with business strategy and legal requirements
• Anticipate organisational needs and proactively support leaders through periods of change

Talent Acquisition & Development

• Manage talent acquisition for business area in line with group practices and coach managers in best practice
• Partner with line managers to assess training and development areas, promoting use of internal career development programmes
• Support and develop local onboarding programmes, longer term business plans and succession planning
• Partner with LVMH UK HR community to support cross division career development

HR Data & Projects

• HR administration in relation to delivery of own functional area
• Analyse workforce data and make use of digital tools to inform decisions and enhance performance
• Maintain HR data and deliver reports and documentation as required and to deadlines
• Support departmental projects and initiatives including maintaining policies & documentation and developing HRIS to meet business and legal requirements
• Demonstrate curiosity and adaptability in adopting new technologies and ways of working
• Involvement in annual compensation review & ensure data accuracy for payroll
• Contribute to a culture of innovation and continuous improvement

Occasional travel to Manchester head office & regular travel to London based boutiques required

Profile

Education CIPD Level 7 qualified or equivalent experience Professional Experience Proven experience operating as an HR Business Partner within a fast-paced, multi-site, retail, or commerce environment Comprehensive working knowledge of UK employment law Demonstrated experience managing employee relations matters, with the ability to partner effectively with all parties Experienced in talent acquisition and development supporting effective recruitment practices and development programmes Effective use of HR data, systems and technologies Experience of supporting organisational change is advantageous Profile: Excellent communication and coaching skills, with demonstrated ability to influence and build credibility with senior stakeholders and navigate complex, sensitive situations Able to plan, prioritise and manage tasks across a broad range Ability to work across teams, self-manage projects and work remotely to wider HR team Demonstrate integrity and trust

Additional Information

• Hybrid working – one day working from home a week plus 14 flexible days to be used throughout the year.
• 25 days annual leave plus bank holidays
• 8% monthly pension contribution
• Private health insurance
• Critical illness and life cover
• 24/7 access to employee assistance programme
• Tailor-made onboarding program
• Career and development opportunities within the LVMH Group (internal training, mentoring, international mobility, and much more!)
• Exclusive discounts on selected LVMH products

Salary from £60,000

As an EDGE Certified organization, we are committed to creating a fair, equitable, and inclusive environment for all employees. Our ambition is to set industry standards and inspire our teams through an inclusive culture where every voice is heard and valued.