HR Business Partner, PXT

Amazon Inc.; Plymouth; On-site; GBP 70,000 - 90,000; Full time

Job summary

Amazon UK Services Ltd. is seeking an HR Business Partner to drive operational excellence and organizational health across assigned sites.

You will partner directly with field leaders, translate priorities into plans, and lead data-driven decision making to improve employee experience and engagement. You will work onsite at Amazon facilities with regional mobility, shaping culture and standards through safety programs and policy execution.

Qualifications

• Bachelor's degree or equivalent in a related field.
• Experience in human resources, labor relations or legal fields.
• Experience supporting or leading employee-focused processes (onboarding, benefits, investigations, training).
• Masters/MBA preferred for senior stakeholder partnership.

Responsibilities

• Partner with site leadership to drive employee experience and engagement.
• Lead data-driven HR initiatives and safety and policy adherence.
• Coach leaders on performance feedback, development and employee relations.
• Collaborate across campuses to translate organizational priorities into actions.

Skills

Fluent English

HR experience

People management

Cross-functional collaboration

Education

Bachelor's degree or equivalent

Master's degree or MBA

Job description

Job ID: 10557460 | Amazon UK Services Ltd.

In pursuit of being Earth's Best Employer, our global Human Resources teams, known as People eXperience and Technology (PXT), drive business success by fostering a safe, inclusive, and innovative culture. The HR Business Partner is responsible for operational excellence and organizational health at assigned site(s), serving as an individual contributor partnering directly with Field Leaders and site leadership teams. You will strengthen culture and deliver business results by translating organizational priorities into actionable plans, executing business goals through data‑driven decision making, and partnering with campus leaders to improve the employee experience. This role is accountable for the end‑to‑end employee experience, owning site‑level feedback mechanisms, recognition programs, and environment standards that shape trust, engagement, and performance.

You will be expected to work onsite at an Amazon facility, supporting multiple sites within your region (campus) with regular mobility across assigned locations.

Key job responsibilities

Employee Experience & Engagement

• Foster two‑way communication between employees and leaders through feedback mechanisms like Voice of the Associate, roundtables, and GEMBA walks
• Execute and monitor employee engagement strategies and recognition programs, including budget planning and employee appreciation activities
• Build an environment where employees feel safe and included, establishing Employee Resource Groups and ensuring equitable talent practices
• Maintain meaningful floor presence across the site, gathering insights and identifying early signs of disengagement

Operational Excellence & Site Standards

• Conduct regular site walks to assess workplace conditions and maintain facility standards in alignment with Amazon standards
• Partner with site leaders and safety teams to ensure consistent execution of safety programs
• Lead community initiatives at your site(s), partnering across your node and with Public Policy and Public Relations teams
• Improve site effectiveness by identifying systemic patterns, addressing root causes, and ensuring consistent, fair application of policies

Data‑Driven Decision Making & Technology

• Use data analytics to identify emerging trends, predict challenges, and implement proactive solutions
• Drive adoption of HR technology solutions, AI, and self‑service tools while maintaining high‑touch service delivery in critical moments

Strategic PXT Leadership

• Partner with site leadership to balance operational needs with Amazon's values and people priorities
• Coach Business Leaders on effective people management practices, including performance feedback, team development, and employee relations matters
• Support change implementation by reinforcing messaging, addressing resistance, and helping leaders translate change into local routines
• Execute core PXT processes while building trust and influence through sound business acumen

A day in the life

Your day will be a dynamic blend of strategic thinking and data‑driven decision‑making. You'll leverage advanced analytics and AI‑enabled tools to identify trends, anticipate business needs, and develop solutions that enhance workplace experience. From coaching leadership teams on workforce management to driving HR process excellence, you'll collaborate with Field leaders on operational objectives and team effectiveness. You'll maintain strong floor presence, building partnerships across all levels while contributing to meaningful workplace improvements through site walks, employee feedback sessions, and strategic initiatives.

Success comes from your ability to navigate organizational dynamics, lead change initiatives, and make high‑judgment decisions in ambiguous situations. Through business acumen, data‑driven insights, and strategic partnerships, you'll help create a workplace culture where employees feel valued and empowered.

About the team

At Amazon, our HR department plays a vital role in looking after our people. Known as the People Experience and Technology Solutions (PXT) team, our priority is making the Amazon experience brilliant for our people, helping us remain one of the world’s most innovative, customer‑centric and nimble businesses.

We operate proactively and take a holistic approach to people management. Our team is “Customer Obsessed” and focuses on solving employee engagement issues quickly, ensuring nothing impacts our seamless employee and customer experience. Ultimately, it’s our job to insist on the highest standards and drive progress across Amazon’s strategy and goals.

Basic Qualifications

• Bachelor's degree or equivalent
• Speak, write, and read fluently in English, and have the ability to take direction in English
• Experience in human resources, labor relations or legal fields
• Experience supporting or leading employee‑focused processes including onboarding, benefits, investigations, training or talent management

Preferred Qualifications

• Experience in a logistics/operations environment
• Experience in employee relations, labor relations, or labor/employment law
• Experience leading and influencing your team or organization
• Master's Degree or MBA
• Ability to effectively train, guide, and support others in the use of various HR technologies and digital platforms, with a focus on increasing user adoption and enhancing end‑user experience
• Demonstrated ability to build effective partnerships with business leaders
• Experience supporting employee engagement and development initiatives with measurable impacts on employee retention or satisfaction

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( https://www.amazon.jobs/en/privacy_page ) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Veterans, military spouses, and people with disabilities are encouraged to apply.