HR Business Partner - Global E-Commerce (London)

TikTok; Greater London; On-site; GBP 65,000 - 85,000; Full time

Job summary

TikTok is hiring for a global HR role within the E-Commerce team, based in London. You will partner with business leaders to translate strategic priorities into people-focused solutions and drive engagement across the organization.

With 3+ years in HR, you will advise on staffing, performance, and employee relations, while shaping policies and programs to support rapid growth and regional compliance. This role emphasizes collaboration across international stakeholders.

Qualifications

• Minimum 3 years of Human Resources working experience.
• Ability to translate business priorities into people strategies across design, leadership development, performance calibration, succession planning, and learning & development.
• Strong written and oral English.
• Comprehensive HR knowledge with hands-on experience in employee relations and performance management.

Responsibilities

• Partner with assigned business units to understand business strategy and implement high-quality HR practices.
• Help build a strong community to improve business development.
• Provide HR guidance on staffing, talent development, performance management, and employee relations.

Skills

HR strategy

People development

Employee relations

Communication

Job description

About The Team

Great companies are built on great products, but great products are developed and brought to the market by great people. At TikTok, there is nothing more important to promote the rapid worldwide growth of the organization than hiring the industry's best talent. As a member of the Global E-Commerce team, your role has a profound impact on a mission-critical aspect of the organization's development. In this role, you will have the opportunity to work with multiple domestic and international stakeholders to support our continued growth and expansion.

Key Responsibilities

1. Partner with your assigned business unit(s) and ensure a deep understanding of business strategy and implement high-quality HR practices within the team.


2. Partner with business team-leaders to help build a strong community that will improve the development of the business.


3. Collaborate with stakeholders and leadership and provide HR guidance when appropriate; including staffing, talent development, performance management, and employee relations.


4. Proactively assess team needs, make recommendations, and implement appropriate solutions.


5. Be the ambassador for the TikTok organizational culture by partnering with business units to drive engagement focus.


6. Manage employee issues and provide advice to business leaders on ways to manage each case.

Minimum Qualifications

• Minimum 3 years of Human Resources working experience.


• Ability to translate business priorities into people strategies, spanning organizational design, leadership development, performance calibration, succession planning, and learning & development.


• Strong written and oral English.


• Comprehensive HR knowledge, especially hands‑on experience in employee relations and performance management.


• Highly organized and self‑sufficient.

Preferred Qualifications

• Have in‑depth knowledge of compliance and labor laws in EU in order to handle local ER cases.


• Proven track record of building HR policies, frameworks, and systems from the ground up; demonstrates strong ownership and a continuous improvement mindset.

About TikTok

TikTok is the leading destination for short‑form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day. We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an \"Always Day 1\" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.