HR Business Partner

Merlin Entertainments Group; Windsor; On-site; GBP 35,000 - 50,000; Full time

Job summary

Join a leading company at the LEGOLAND Windsor Resort as an HR Business Partner. You will act as a crucial partner to drive people initiatives and support key HR activities such as recruitment and employee relations. This fixed-term role promises unique experiences and opportunities for professional growth.

Benefits

40% discount off LEGO sets and products

20 free tickets for Merlin Attractions

25% discount in Merlin retail shops

Private pension scheme

Life assurance scheme

Employee assistance programme

Access to Perks at Work discounts

Free staff parking

Ongoing training & development

Qualifications

• Experience working as HR Advisor, Generalist or Business Partner.
• Hands-on experience in a fast-paced environment like Retail or Hospitality.
• Ability to drive teams to achieve KPIs and SLAs.

Responsibilities

• Act as a trusted partner and coach to operational areas.
• Support the development of a people plan and key engagement initiatives.
• Manage complex ER issues and develop stakeholders within the HR team.

Skills

Employee Relations

Recruitment

Talent Management

Performance Management

Diversity & Inclusion

Education

CIPD level 5

Job description

What you'll bring to the team

HR Business Partner

Location: LEGOLAND Windsor Resort, Windsor, SL4 4AY

Contract Type: Fixed Term, Until 31st December 2025

Reporting to the Head of People, the HR Business Partner will act as a trusted partner and coach to our operational areas of the business, supporting them to drive the achievement of People KPI’s through their teams. As we continue with a new and exciting season for LEGOLAND Windsor Resort you will support your defined business area to build, and future proof, a people plan which will drive key engagement initiatives.

As a passionate champion of Diversity & Inclusion you will use your pre-existing skills to train and develop managers in all areas of Employee Relations, Recruitment, Talent, and Performance Management, while maintaining and promoting our D&I initiatives across the wider business.

Your previous experience with Employee Relations will further support the development of our people managers, and you’ll use your influencing skills and pragmatic approach to manage complex ER issues, while also developing our own internal stakeholders within the HR Team.

Not to mention the view from your office window will be our Brick-Tastic theme park!

Please note, internally this role is known as People Business Partner

Qualifications & Experience

• Ideally hold a CIPD level 5 or have relevant hands-on experience
• Worked as a HR Advisor, Generalist or Business Partner within a fast-paced people centric environment such as Retail, Hospitality or Leisure
• Experience of supporting wider HR activities such as L&D, Reward & Recognition, and Recruitment
• Experience of driving a team to achieve SLA’s
• Please note, this is a fixed term contract until the end of the year

Benefits

• 40% discount off LEGO sets and products on the online LEGO Store!
• Merlin Magic Pass: 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world!
• 25% discount in Merlin retail shops and restaurants (a brilliant extra treat when you’re using your Magic Pass to visit!)
• Staff discount codes for Merlin Annual Passes to gift to loved ones

• Private pension scheme
• Life assurance scheme
• Employee assistance programme
• Access to Perks at Work which 30,000+ national & local employee discounts
• Free staff parking
• Ongoing training & development

About the LEGOLAND Windsor Resort

We are looking for a HR Business Partner to join our AWESOME team at the UK’s favourite children’s theme park; the LEGOLAND Windsor Resort. The LEGOLAND Windsor Resort is the ultimate destination for families with children age 2-12. The Resort is home to two awesome LEGO themed Hotels and a host of rides, shows and attractions built around the iconic LEGO brick. This role is based at the Windsor theme park, located in 150 acres of beautiful parkland.

About Merlin

A job with Merlin isn’t like a job anywhere else. With attractions around the world, from rollercoasters to wax figures, we don’t trade in suits, handshakes or briefcases. We trade in fun. In smiles, shrieks and spine-tingles. In Memories. In magic. But there are no tricks behind our magic. Instead, there are people like you. Passionate, dedicated people who are committed to making sure our worldwide attractions and guests’ experiences are the best they can be.

If you have any questions or if you require any reasonable adjustments, because of a disability or medical condition, please contact us by email [e-mail] one of the team will get back to you as soon as possible.

Pay Range

Competitive