HR Business Partner

Smartly.io; London; On-site; GBP 40,000 - 80,000; Full time

Job description

Join Smartly, where we’re transforming the world of digital advertising with our AI-powered platform! As an HRBP, you'll play a crucial role in supporting our globally distributed team of over 750 Smartlies across 13 countries.

As an HRBP at Smartly, you’ll partner with leaders to shape people strategies that fuel growth, engagement, and performance. You'll tackle everything from employee relations to org design, ensuring teams are supported and set up to thrive - all while championing our culture of innovation and collaboration. Whether coaching managers, resolving employee concerns, or driving key initiatives, you'll play a critical role in fostering a positive, high-performing workplace.

We’re looking for someone who thrives in a fast-paced, global environment and brings a proactive, thoughtful, and solution-focused mindset. Strong communication skills, sound judgment, and the ability to build trust at all levels are key. If you're passionate about creating meaningful connections, empowering people, and making Smartly an incredible place to work, we’d love to hear from you!

As an HR Business Partner at Smartly you will…

• Partner with leaders to develop people strategies that align with business objectives
• Provide expert guidance on employee relations, performance management, and conflict resolution
• Cultivate strong, authentic relationships with stakeholders through proactive engagement, active listening, and a deep understanding of business needs
• Support organizational design, team structures, and workforce planning to enable scalable growth
• Advise managers on coaching, feedback, and leadership development to strengthen team performance
• Partner with the broader People team to implement people strategies and programs that drive engagement and employee well-being
• Collaborate with L&D to identify skill gaps and deliver impactful training programs
• Ensure compliance with employment laws, company policies, and best practices while managing sensitive situations with discretion and care
• Leverage data insights by identifying trends, reviewing engagement survey results, and partnering with leaders to create actionable strategies that inform strategic HR decisions
• Act as a cultural ambassador, reinforcing Smartly’s values and fostering an inclusive workplace

We are looking for you if you have…

• 5+ years of experience as an HRBP or in a similar strategic HR role supporting global organizations
• Excellent interpersonal skills with the ability to coach, influence, and partner with employees at all levels
• Strong problem-solving skills and a data-driven approach to decision-making
• Experience managing employee relations and navigating complex situations with empathy and professionalism
• The ability to thrive in a high-volume, fast-paced environment and can seamlessly shift between strategic and tactical tasks
• Experience in facilitating HR-focused training initiatives, such as leadership development programs, manager coaching workshops, and employee engagement sessions
• The ability to cultivate strong relationships with key stakeholders through proactive engagement and active listening
• Proficiency in Excel or Google Sheets
• Bachelor's degree in Human Resources, Business Administration, or a related field
• Fluency in English

Preferred Qualifications

• Knowledge of HRIS platforms (Workday)
• Experience in a global environment and varying timezones
• Experience in a tech, startup, or fast-paced environment
• Proficiency with AI tools and automation to improve HR workflows
• Certification such as SHRM-CP or PHR

About Smartly

Smartly is the AI-powered advertising technology company transforming ad experiences for brands and their consumers. Our comprehensive advertising platform seamlessly integrates the capabilities of media, creative, and intelligence to power more than 800 billion impressions and generate more than 300 billion creatives annually, delivering tangible business outcomes for brands and advertisers.

Smartly is the only company in the industry recognized as a Leader in The Forrester Wave: Creative Advertising Technologies with PwC validating the results it delivers for brands. We manage creative and media for 700+ brands worldwide and $6B in ad spend across the largest media platforms, including Facebook, Google, Instagram, Pinterest, Snap, and TikTok. Our end-to-end technology, unmatched access to media platforms and exceptional customer service help Fortune 500 brands to reach and engage consumers and learn what performs best. Smartly is a multinational and diverse team of 750+ Smartlies from 60+ nationalities, working in 13 countries. Together, we want to create and maintain an inclusive environment where everyone feels respected and heard. Our Diversity, Equity & Inclusion approach is at the heart of it.