HR Business Partner

Loveday & Co Enterprise; London; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading company in luxury care services is seeking an HR Manager to oversee HR functionalities across their expanding UK operations. This role requires a hands-on approach to employee relations and compliance management, ensuring top-tier service and support to all staff. Ideal candidates will display strong communication skills and a proactive attitude, along with a solid background in human resource practices and employment law.

Benefits

Employee Assistance Program

Health Care Cash Plan

Company Pension

Generous Refer a Friend Bonus

Opportunities for Training and Development

Employee Recognition Programmes

Access to Perkbox - our discounts platform

Qualifications

• Minimum 1 year of experience in HR or similar role.
• Strong understanding of employment law.
• Experience in payroll procedures.

Responsibilities

• Manage the end-to-end recruitment process.
• Ensure all staff are onboarded in line with company processes.
• Support the L&D team and provide guidance on development for managers.

Skills

Communication

Teamwork

Negotiation

HR compliance

Employee Relations

Education

CIPD qualification

Good standard of education

Job description

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Loveday & Co. offers over 100 years of combined experience in elderly care, healthcare and hospitality. Loveday is recognised as the premier provider of luxury care services in London. We are passionately devoted to enhancing the lives of our members and their families. We blend our expertise in providing tailored, compassionate care, with world-class hospitality, to create an unrivalled culture of uncompromising excellence in everything we do. Based on the success of our award winning first home in Chelsea Loveday, is expanding across London with both additional properties and innovative new services for seniors.

The Mission

We are passionately devoted to enhancing the lives of our members and their families. We blend our expertise in providing tailored, compassionate care, with world-class hospitality, to create an unrivalled culture of uncompromising excellence in everything we do. Based on the success of our award winning first home in Chelsea Loveday, we are expanding across London with both additional properties and innovative new services for seniors.

About the Role

Reporting to the
Director of People and Culture, manage the day to day activities of the HR team to provide the company with first class
service from the department. The role will advise on best practice HR and where
necessary takes a hands-on role in dealing with case work.

Key
Responsibilities

• Assist the
  Director of People and Culture in delivering a comprehensive HR service to the
  business
• Lead on the
  development and delivery of internal work systems and processes, proposing
  innovative ways to improve existing ones
• Partner with the HR
  Teams in driving process consistency and efficiency across all residences.
• Manage the
  end-to-end recruitment process, advising on recruitment and ensuring delivery
  of a positive candidate experience
• Assist in the implementation an annual agenda for HR strategy along with
  the Director of People and Culture in line with the business plan. Ensure HR
  plans support the needs of the business but are also flexible enough to cope
  with changes in the organisation, as and when they occur.
• Assist with the Loveday Way and Investors in
  People.
• Ensure all staff are onboarded and
  offboarded in line with the company processes
• Ensure all staff receive appraisals/ Job
  chats in accordance with company policy and monitor probationary periods.
• Ensure the HR department is fully compliant
  in line with CQC requirements
• Carry our monthly audits to ensure
  compliance of all Right to works and DBS checks and File audits in line
  with CQC requirements.
• Ensure all employee files are up to date.
• Employee
  Relations - Managing absences, disciplines, grievances, sickness etc.
  Measure employee satisfaction and identify areas that require improvement
• Performance
  Management - Coaching Managers on
  performance management issues and processes
• Update
  the Director of People and Culture on all matters arising.
• Produce
  monthly reports for the dashboard
• Support
  the L&D team and provide guidance on development for Managers and
  their teams in conjunction with the Operations department.
• Conduct occupational health referrals and
  providing pastoral support and advice to employees
• Recruitment
  & retention - Managing talent and succession planning; taking overall
  responsibility for the recruitment activity and campaigns working
  alongside the HR Administrator ensuring that all required checks are
  carried out.
• Position our brand as an employer of choice through effective
  recruitment strategies that attract talent and build a talent pool for
  effective succession planning within the business.
• Liaise
  with the Finance team in relation to the operation of the payroll function
  ensure al Payroll data are submitted to the Payroll team in time.
• Ensure
  all company policies and procedures are up to date in line with current
  employment law. Provide relevant policy updates to Managers
• Deal
  with complex disciplinary/grievance and HR issues.
• Managing
  priorities between casework and projects
• Preparing and maintaining job documentation, and company salary
  structure systems.
• Carry out quarterly salary benchmarking exercise.
• Develop the HR Administration function to
  meet the demands of the business.
• Manage the HR database and functionality –
  ensure all database are accurate and up to date.
• Assist the Director of People and Culture in carrying out
  Performance reviews and establishing development plans for the
  individuals.
• Conduct discovery days with University and Colleges
• Where required, assist the L&D team with training delivery.
• Undertake any reasonable request by the management.
• Ensure confidentiality is maintained in the department and on
  site.

This role profile is
not exhaustive; it will be subject to periodic review and may be amended to
meet the changing needs of the business.

• Superb communication
  skills honed in business partnering/advisory roles
• Examples of adding
  value as both an individual contributor and active team member
• Ability to build
  rapport with the team.
• Ability to represent
  the Human Resource function as part of the bigger business picture
• Confident in advising
  Managers on all aspects of people management and development.
• Demonstrable experience
  in managing ER and other relevant HR projects
• Set priorities for the
  admin team in line with the business requirements
• Able to establish a
  creditable HR team with a team of motivated individuals
• Strong understanding of
  employment law
• CIPD
• Background in Healthcare from
  the Private sector
• A professional and
  commercial approach to HR, with the ability to deliver high employee
  satisfaction, appropriate development and reward for individuals.

Person Specification

• Good standard of education
• Excellent written and
  verbal communication skills with an acute eye for detail.
  
• A minimum of 1 year
  experience of working in a similar finance position
  
• Experience of Payroll
  procedures
  
• Able to handle payroll
  related financial matters including standard monthly payroll journals,
  investigating variances with an ability to understand subsequent impact on
  employee net earnings
  
• The ideal candidate will be
  a dynamic individual with a proactive nature, who is able to identify business
  needs and implement change accordingly.
• A natural inclination for positivity, teamwork, and collaboration
  who can adapt to shifting priorities, demands and deadlines.
• Excellent written and verbal communication skills with an acute eye
  for detail.
• The ability to multitask and work at a fast pace with a sense of
  accuracy and great attention to detail
• Access to our Employee Assistance Program
• Health Care Cash Plan
• Company Pension
• Generous Refer a Friend Bonus
• Opportunities for Training and Development
• Employee Recognition Programmes
• Access to Perkbox - our discounts platform

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

Loveday & Co is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, age, disability, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.