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HR Business Partner

Loveday & Co Enterprise

London

On-site

GBP 40,000 - 55,000

Full time

4 days ago
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Job summary

A leading company in luxury care services is seeking an HR Manager to oversee HR functionalities across their expanding UK operations. This role requires a hands-on approach to employee relations and compliance management, ensuring top-tier service and support to all staff. Ideal candidates will display strong communication skills and a proactive attitude, along with a solid background in human resource practices and employment law.

Benefits

Employee Assistance Program
Health Care Cash Plan
Company Pension
Generous Refer a Friend Bonus
Opportunities for Training and Development
Employee Recognition Programmes
Access to Perkbox - our discounts platform

Qualifications

  • Minimum 1 year of experience in HR or similar role.
  • Strong understanding of employment law.
  • Experience in payroll procedures.

Responsibilities

  • Manage the end-to-end recruitment process.
  • Ensure all staff are onboarded in line with company processes.
  • Support the L&D team and provide guidance on development for managers.

Skills

Communication
Teamwork
Negotiation
HR compliance
Employee Relations

Education

CIPD qualification
Good standard of education

Job description

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Loveday & Co. offers over 100 years of combined experience in elderly care, healthcare and hospitality. Loveday is recognised as the premier provider of luxury care services in London. We are passionately devoted to enhancing the lives of our members and their families. We blend our expertise in providing tailored, compassionate care, with world-class hospitality, to create an unrivalled culture of uncompromising excellence in everything we do. Based on the success of our award winning first home in Chelsea Loveday, is expanding across London with both additional properties and innovative new services for seniors.

The Mission

We are passionately devoted to enhancing the lives of our members and their families. We blend our expertise in providing tailored, compassionate care, with world-class hospitality, to create an unrivalled culture of uncompromising excellence in everything we do. Based on the success of our award winning first home in Chelsea Loveday, we are expanding across London with both additional properties and innovative new services for seniors.

About the Role

Reporting to the
Director of People and Culture, manage the day to day activities of the HR team to provide the company with first class
service from the department. The role will advise on best practice HR and where
necessary takes a hands-on role in dealing with case work.

Key
Responsibilities

  • Assist the
    Director of People and Culture in delivering a comprehensive HR service to the
    business
  • Lead on the
    development and delivery of internal work systems and processes, proposing
    innovative ways to improve existing ones
  • Partner with the HR
    Teams in driving process consistency and efficiency across all residences.
  • Manage the
    end-to-end recruitment process, advising on recruitment and ensuring delivery
    of a positive candidate experience
  • Assist in the implementation an annual agenda for HR strategy along with
    the Director of People and Culture in line with the business plan. Ensure HR
    plans support the needs of the business but are also flexible enough to cope
    with changes in the organisation, as and when they occur.
  • Assist with the Loveday Way and Investors in
    People.
  • Ensure all staff are onboarded and
    offboarded in line with the company processes
  • Ensure all staff receive appraisals/ Job
    chats in accordance with company policy and monitor probationary periods.
  • Ensure the HR department is fully compliant
    in line with CQC requirements
  • Carry our monthly audits to ensure
    compliance of all Right to works and DBS checks and File audits in line
    with CQC requirements.
  • Ensure all employee files are up to date.
  • Employee
    Relations - Managing absences, disciplines, grievances, sickness etc.
    Measure employee satisfaction and identify areas that require improvement
  • Performance
    Management - Coaching Managers on
    performance management issues and processes
  • Update
    the Director of People and Culture on all matters arising.
  • Produce
    monthly reports for the dashboard
  • Support
    the L&D team and provide guidance on development for Managers and
    their teams in conjunction with the Operations department.
  • Conduct occupational health referrals and
    providing pastoral support and advice to employees
  • Recruitment
    & retention - Managing talent and succession planning; taking overall
    responsibility for the recruitment activity and campaigns working
    alongside the HR Administrator ensuring that all required checks are
    carried out.
  • Position our brand as an employer of choice through effective
    recruitment strategies that attract talent and build a talent pool for
    effective succession planning within the business.
  • Liaise
    with the Finance team in relation to the operation of the payroll function
    ensure al Payroll data are submitted to the Payroll team in time.
  • Ensure
    all company policies and procedures are up to date in line with current
    employment law. Provide relevant policy updates to Managers
  • Deal
    with complex disciplinary/grievance and HR issues.
  • Managing
    priorities between casework and projects
  • Preparing and maintaining job documentation, and company salary
    structure systems.
  • Carry out quarterly salary benchmarking exercise.
  • Develop the HR Administration function to
    meet the demands of the business.
  • Manage the HR database and functionality –
    ensure all database are accurate and up to date.
  • Assist the Director of People and Culture in carrying out
    Performance reviews and establishing development plans for the
    individuals.
  • Conduct discovery days with University and Colleges
  • Where required, assist the L&D team with training delivery.
  • Undertake any reasonable request by the management.
  • Ensure confidentiality is maintained in the department and on
    site.

This role profile is
not exhaustive; it will be subject to periodic review and may be amended to
meet the changing needs of the business.

  • Superb communication
    skills honed in business partnering/advisory roles
  • Examples of adding
    value as both an individual contributor and active team member
  • Ability to build
    rapport with the team.
  • Ability to represent
    the Human Resource function as part of the bigger business picture
  • Confident in advising
    Managers on all aspects of people management and development.
  • Demonstrable experience
    in managing ER and other relevant HR projects
  • Set priorities for the
    admin team in line with the business requirements
  • Able to establish a
    creditable HR team with a team of motivated individuals
  • Strong understanding of
    employment law
  • CIPD
  • Background in Healthcare from
    the Private sector
  • A professional and
    commercial approach to HR, with the ability to deliver high employee
    satisfaction, appropriate development and reward for individuals.
Person Specification
  • Good standard of education
  • Excellent written and
    verbal communication skills with an acute eye for detail.
  • A minimum of 1 year
    experience of working in a similar finance position
  • Experience of Payroll
    procedures
  • Able to handle payroll
    related financial matters including standard monthly payroll journals,
    investigating variances with an ability to understand subsequent impact on
    employee net earnings
  • The ideal candidate will be
    a dynamic individual with a proactive nature, who is able to identify business
    needs and implement change accordingly.
  • A natural inclination for positivity, teamwork, and collaboration
    who can adapt to shifting priorities, demands and deadlines.
  • Excellent written and verbal communication skills with an acute eye
    for detail.
  • The ability to multitask and work at a fast pace with a sense of
    accuracy and great attention to detail
  • Access to our Employee Assistance Program
  • Health Care Cash Plan
  • Company Pension
  • Generous Refer a Friend Bonus
  • Opportunities for Training and Development
  • Employee Recognition Programmes
  • Access to Perkbox - our discounts platform

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

Loveday & Co is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, age, disability, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

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