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Loveday & Co. offers over 100 years of combined experience in elderly care, healthcare and hospitality. Loveday is recognised as the premier provider of luxury care services in London. We are passionately devoted to enhancing the lives of our members and their families. We blend our expertise in providing tailored, compassionate care, with world-class hospitality, to create an unrivalled culture of uncompromising excellence in everything we do. Based on the success of our award winning first home in Chelsea Loveday, is expanding across London with both additional properties and innovative new services for seniors.
The Mission
We are passionately devoted to enhancing the lives of our members and their families. We blend our expertise in providing tailored, compassionate care, with world-class hospitality, to create an unrivalled culture of uncompromising excellence in everything we do. Based on the success of our award winning first home in Chelsea Loveday, we are expanding across London with both additional properties and innovative new services for seniors.
About the Role
Reporting to the
Director of People and Culture, manage the day to day activities of the HR team to provide the company with first class
service from the department. The role will advise on best practice HR and where
necessary takes a hands-on role in dealing with case work.
Key
Responsibilities
- Assist the
Director of People and Culture in delivering a comprehensive HR service to the
business - Lead on the
development and delivery of internal work systems and processes, proposing
innovative ways to improve existing ones - Partner with the HR
Teams in driving process consistency and efficiency across all residences. - Manage the
end-to-end recruitment process, advising on recruitment and ensuring delivery
of a positive candidate experience - Assist in the implementation an annual agenda for HR strategy along with
the Director of People and Culture in line with the business plan. Ensure HR
plans support the needs of the business but are also flexible enough to cope
with changes in the organisation, as and when they occur. - Assist with the Loveday Way and Investors in
People. - Ensure all staff are onboarded and
offboarded in line with the company processes - Ensure all staff receive appraisals/ Job
chats in accordance with company policy and monitor probationary periods. - Ensure the HR department is fully compliant
in line with CQC requirements - Carry our monthly audits to ensure
compliance of all Right to works and DBS checks and File audits in line
with CQC requirements. - Ensure all employee files are up to date.
- Employee
Relations - Managing absences, disciplines, grievances, sickness etc.
Measure employee satisfaction and identify areas that require improvement - Performance
Management - Coaching Managers on
performance management issues and processes - Update
the Director of People and Culture on all matters arising. - Produce
monthly reports for the dashboard - Support
the L&D team and provide guidance on development for Managers and
their teams in conjunction with the Operations department. - Conduct occupational health referrals and
providing pastoral support and advice to employees - Recruitment
& retention - Managing talent and succession planning; taking overall
responsibility for the recruitment activity and campaigns working
alongside the HR Administrator ensuring that all required checks are
carried out. - Position our brand as an employer of choice through effective
recruitment strategies that attract talent and build a talent pool for
effective succession planning within the business. - Liaise
with the Finance team in relation to the operation of the payroll function
ensure al Payroll data are submitted to the Payroll team in time. - Ensure
all company policies and procedures are up to date in line with current
employment law. Provide relevant policy updates to Managers - Deal
with complex disciplinary/grievance and HR issues. - Managing
priorities between casework and projects - Preparing and maintaining job documentation, and company salary
structure systems. - Carry out quarterly salary benchmarking exercise.
- Develop the HR Administration function to
meet the demands of the business. - Manage the HR database and functionality –
ensure all database are accurate and up to date. - Assist the Director of People and Culture in carrying out
Performance reviews and establishing development plans for the
individuals. - Conduct discovery days with University and Colleges
- Where required, assist the L&D team with training delivery.
- Undertake any reasonable request by the management.
- Ensure confidentiality is maintained in the department and on
site.
This role profile is
not exhaustive; it will be subject to periodic review and may be amended to
meet the changing needs of the business.
- Superb communication
skills honed in business partnering/advisory roles - Examples of adding
value as both an individual contributor and active team member - Ability to build
rapport with the team. - Ability to represent
the Human Resource function as part of the bigger business picture - Confident in advising
Managers on all aspects of people management and development. - Demonstrable experience
in managing ER and other relevant HR projects - Set priorities for the
admin team in line with the business requirements - Able to establish a
creditable HR team with a team of motivated individuals - Strong understanding of
employment law - CIPD
- Background in Healthcare from
the Private sector - A professional and
commercial approach to HR, with the ability to deliver high employee
satisfaction, appropriate development and reward for individuals.
Person Specification- Good standard of education
- Excellent written and
verbal communication skills with an acute eye for detail.
- A minimum of 1 year
experience of working in a similar finance position
- Experience of Payroll
procedures
- Able to handle payroll
related financial matters including standard monthly payroll journals,
investigating variances with an ability to understand subsequent impact on
employee net earnings
- The ideal candidate will be
a dynamic individual with a proactive nature, who is able to identify business
needs and implement change accordingly. - A natural inclination for positivity, teamwork, and collaboration
who can adapt to shifting priorities, demands and deadlines. - Excellent written and verbal communication skills with an acute eye
for detail. - The ability to multitask and work at a fast pace with a sense of
accuracy and great attention to detail - Access to our Employee Assistance Program
- Health Care Cash Plan
- Company Pension
- Generous Refer a Friend Bonus
- Opportunities for Training and Development
- Employee Recognition Programmes
- Access to Perkbox - our discounts platform
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Loveday & Co is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, age, disability, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.