HR Business Partner

Freight Investor Services Ltd.; London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading global brokerage firm is seeking an HR Business Partner to drive strategic HR initiatives while supporting operations in a dynamic environment. This role focuses on Learning & Development, Employee Relations, and compliance, requiring strong interpersonal and analytical skills. Join a company that fosters growth and career advancement for professionals.

Benefits

Competitive salary and discretionary bonus

Learning & Development opportunities

Employee Assistance Programme

Private healthcare and life assurance

Season ticket travel loan

Cycle to work scheme

Electric vehicle / salary sacrifice scheme

Qualifications

• Proven experience in operational and strategic HR.
• Knowledge of UK employment law; familiarity with US & UAE laws is a plus.
• Strong project management and organizational skills.

Responsibilities

• Delivering operational and strategic HR initiatives to enhance performance.
• Supporting culture and HR strategy initiatives.
• Overseeing reward and benefits strategies and compliance.

Skills

Organizational skills

Interpersonal skills

Analytical mindset

Communication skills

Project management skills

Education

Experience supporting UK HR as a generalist

Tools

HRIS

Excel

Job description

London, United Kingdom | Posted on 06/06/2025

Freight Investor Services (FIS) is a leading global brokerage of freight and commodities. We are the world’s largest broker on dry freight futures, with a strong presence across bulk commodities, metals, and energy markets. We pioneered trading in the cleared market on iron ore and coking coal futures, and maintain a strong position in broking steel futures, fuel oil, base metals, fertilisers, and tanker freight. We pride ourselves on our innovative ethos, being first movers in various markets, including cobalt and air freight futures. We provide excellent brokerage services, data services via our FIS Live app, and educational support for newcomers to these markets.

Our global network of trading associates and branch offices spans London, New York, Houston, Dubai, Mumbai, Athens, Copenhagen, Geneva, Singapore, and Shanghai. We offer comprehensive brokerage services, trade execution, market intelligence, data analytics, and physical shipping services. Our expertise in credit and counterparty risk management gives our clients a competitive edge and confidence in trading.

Job Description

The Role

We are seeking an accomplished HR Business Partner (HRBP) to join our dynamic, entrepreneurial, and fast-paced brokerage environment. This newly created role will be vital in delivering excellent global HR services during a period of growth and change. The successful candidate will partner with support functions and front-office teams, with a focus on Learning & Development, Reward & Benefits, and Employee Relations.

Responsibilities

• Deliver operational and strategic HR initiatives to enhance organizational performance, identifying issues and proposing solutions.
• Support Executive Committee with culture and HR strategy initiatives, fostering diversity and inclusion, engagement, performance management, and change management.
• Develop and manage learning and development programs, identify talent, and revamp appraisal processes.
• Oversee reward and benefits strategies, including pay benchmarking and benefits review, providing analytics for decision-making.
• Advise on remuneration, compensation legislation, audits, and regulatory compliance.
• Lead employee relations activities, including disciplinary actions, grievances, absence management, and investigations.
• Audit current HR systems, manage new system implementation, and evaluate process improvements.
• Implement employee engagement initiatives, including surveys, communication, recognition, and feedback mechanisms.
• Analyze HR data to identify trends and automate processes for continuous improvement.
• Serve as the point of contact for employee inquiries regarding HR policies and benefits, ensuring confidentiality.
• Ensure compliance with immigration laws, GDPR, and data retention policies.
• Coordinate global payroll activities, ensuring data accuracy in collaboration with Finance.
• Prepare reports for management and respond to audit requests.
• Lead HR projects and provide coaching and mentoring to HR team members.
• Create procedural documentation, FAQs, and guides for HR systems.
• Manage SM&CR processes and documentation.
• Deputize for the Head of HR and perform additional duties as required.

Requirements

• Proven experience supporting UK HR as a generalist, both operationally and strategically.
• Knowledge of UK employment law, including immigration, minimum wage, and Equality Act; familiarity with US & UAE laws is a plus.
• Expertise in HRIS implementation, with strong organizational and project management skills.
• Experience designing organizational structures and optimizing workflows.
• Excellent knowledge of payroll, GDPR, and international compensation & reward practices.
• Ability to handle sensitive data with discretion.
• Experience working in a global financial or professional services SME.
• Strong interpersonal, customer service, and communication skills.
• Analytical mindset with problem-solving skills.
• Ability to multitask, manage stakeholder expectations, and pay attention to detail.
• Understanding of risks, confidentiality, and governance requirements.
• Experience conducting HR investigations and advising on complex employee relations issues.
• Advanced Excel skills, including data manipulation and pivot tables.

Our rapidly growing business offers a dynamic environment for talented, entrepreneurial professionals to achieve results and grow their careers.

• Competitive salary and discretionary bonus
• Learning & Development / CPD opportunities
• Employee Assistance Programme
• Private healthcare and life assurance
• Season ticket travel loan
• Cycle to work scheme
• Electric vehicle / salary sacrifice scheme