HR Business Partner

Harbour Healthcare; Exeter; On-site; GBP 40,000 - 45,000; Full time

Benefits offered by this job

On-site parking

Employee discounts

Cycle scheme

Free face-to-face counselling

Refer a friend scheme

Wellbeing portal access

Job summary

Harbour Healthcare Group is seeking an HR Business Partner to join the People Team. The post focuses on regulatory compliance, culture development, and leadership coaching across UK care homes.

You will drive engagement, support policy development, and mentor managers to deliver high-quality people management while upholding Harbour Healthcare values and standards.

Qualifications

• Completed or working towards a CIPD Level 5 (or equivalent).
• Knowledge of regulatory requirements/legislation/guidance and best practice in line with CQC.
• Experience of writing policies and procedures (desirable).

Responsibilities

• Ensure compliance with current regulations, policies and legislation (e.g., data protection, Equality Act, health and safety).
• Drive continuous improvement with engagement and welfare initiatives, maximise productivity, and develop leadership capability.
• Support in transforming and strengthening organisational culture, ensuring Harbour Healthcare values are demonstrated.
• Provide professional HR guidance to enable managers to manage workforce issues effectively.
• Contribute to development of HR policies in consultation with senior managers and staff.
• Coach and mentor staff, promoting Diversity, Equity and Inclusion across the organisation.
• Design and develop HR training programs for management and employees.
• Consult with management on performance and leadership matters, and assess measures to enhance performance.

Skills

People leadership

Coaching & mentoring

HR policy understanding

Regulatory compliance

Education

CIPD Level 5 or equivalent

Job description

Harbour Healthcare Group.

Circa 40k - 45k Plus £5,000 Car Allowence and paid mileage.

Harbour Healthcare are recruiting for a HR Business Partner to join the People Team. Harbour Healthcare Group is a family-run concern, although one with very considerable experience and expertise in the care industry.

HR Business Partner - Care Homes.

Harbour Healthcare Group.

Circa 40k - 45k Plus £5,000 Car Allowence and paid mileage.

Harbour Healthcare are recruiting for a HR Business Partner to join the People Team. Harbour Healthcare Group is a family-run concern, although one with very considerable experience and expertise in the care industry.

Who are Harbour Healthcare Group?

We are a Family run group of businesses with Care Homes across the UK and are growing year by year.

Inclusion is how we unleash the power of diversity. We strive to foster belonging and empowerment at work. Harbour Healthcare listen and engage with our diverse communities, and we value teamwork within our diverse workplace.

Having family traditions at heart, our philosophy is actually quite simple. We strive to provide an excellent standard of care to our residents, treating them with complete dignity and respect.

What are the Tangible benefits for working for Harbour?

• Discounts on Shopping, Fashion, Days out, Travel, Entertainment and lots more!
• Cycle Scheme - up to 39% savings on your bike purchase
• FREE face-to-face counselling, for you and your family!
• Staff recognition award ceremonies
• £30 voucher available every month for the nominated ‘Employee of the month’
• Opportunities for training and career progression
• Salary Sacrifice Pension scheme
• Blue Light Card - up to 50% discount across 100’s of retailers
• Access to a FREE eye test and discounted glasses
• Cashback card - save up to £500 annually, can be used at over 80 big brands
• Wellbeing portal:
• FREE meditatin series
• FREE wellbeing pdcasts & live virtual events
• FREE mental health supprt programmes
• FREE wrkout plans
• FREE Live digital gym classes
• FREE mindset and wellbeing series
• Seasonal Company events, competitions and incentives
• Refer a friend scheme - earn up to £250 when referring a friend to work for Harbour Healthcare
• On-site parking

Summary Of Role

• Ensure that the company complies with current regulations, accepted professional standards, policies and procedures and legislation (including legislation on data protection, the Equality Act and health and safety).
• Drive the continuous improvement agenda with focus on engagement & welfare activities, maximising productivity, devolving HR responsibilities to line managers and building leadership capability.
• Support in transforming and strengthening the organisational culture, ensuring that the company values and approach are displayed.
• Provide professional support and advice aimed at transforming and developing the organisation, and ensuring that managers are sufficiently skilled and enabled to access appropriate guidance and information to manage their workforce issues
• Support in the development of effective employment policies across Harbour Healthcare, in consultation with senior managers, and staff as appropriate
• Coaching, mentoring and supporting staff members to identify their individual strengths and development needs, while championing an open, embracing culture of Diversity, Equity and Inclusion (DEI) throughout the organisation.
• Designs and develops HR training programs for management and employees to Identify and incorporate best practice and lessons learned into program plan
• Consults with management on performance, organisational and leadership matters. Conducts needs assessments to determine measures required to enhance employee job performance and overall company performance.

Key Responsibilities

Team:

• Lead by example and be instrumental in creating excellent working relationships ensuring that Harbour Healthcare values are delivered in a professional manner and are always maintained, with members of the team, company, and clients
• Regularly coach, mentor and support regional managers and high potential colleagues to identify individual strengths and development needs, develop and maintain effective relationships and encourage retention. Attend team meetings with various stakeholders to improve communication.
• Support a robust program of up-skilling teams where gaps are identified

Service:

• Ensure that managers are developing their teams to deliver safe care and support the Regional Teams accordingly.
• Work closely with support office departments to ensure that employee journey is always delivered in a timely manner
• Consistently champion and drive Harbour Healthcare being the employer of choice
• Support the HR team to ensure they lead and resolve concerns and complaints in a timely manner and to identify early potential loss or delivery of poor service provision.

Compliance:

• Work with the Senior Regional Team on continual improvement of quality systems and processes to develop a better service
• To provide expert advice and support, through the proactive management of risk and to support and direct colleagues in the same manner
• Ensure all HR related policies, procedures and documentation are implemented effectively across Harbour Healthcare

Personal Specification

• Completed or working towards a CIPD Level 5 (or equivalent)
• Knowledge of regulatory requirements/legislation/guidance and best practice in line with CQC
• Experience of writing policies and procedures (desirable)

The duties and responsibilities outlined above do not represent a full list of the tasks the post holder will be expected to perform. It is also recognised that the duties of all posts are subject to change from time to time. Alterations to duties and responsibilities and performance of similar tasks within the scope of and at the same level will be expected. It is expected that this job description will be regularly reviewed by the post holder and his/her manager.

Harbour Healthcare have won many accolades and awards over the years from carehome.co.uk Top 20 Awards, now for the 5th year running as well as Disability Confident Committed.

Please note that all our positions require an Enhanced DBS check in relation to Children and Adults.