HR Business Partner

Midland Heart; Birmingham; On-site; GBP 55,000 - 65,000; Full time

Job summary

Midland Heart is seeking an experienced HR professional to join as a strategic HR partner, driving people plans aligned to our Tenants at Heart strategy and enabling leaders to deliver high‑quality services for tenants.

You will influence senior managers, develop leadership capability, and apply data insights to improve engagement and performance while working closely with Talent, Finance and Resourcing colleagues. The role is primarily on‑site in Birmingham.

Qualifications

• Degree-level education or equivalent experience, with MCIPD or equivalent professional experience.
• Substantial generalist HR experience, including complex employee relations, absence, workforce planning, trade union engagement and employment law application.
• Proven track record of delivering an effective business partnering service, influencing senior managers and improving people management capability to enhance operational performance.
• Experience of designing operating models, managing change, restructures and TUPE, and supporting leaders through transformation.
• The ability to bring together data, insight and stakeholder feedback to create People plans that improve engagement, capability and performance.
• Proven coaching, facilitation and mediation skills, with the confidence to build management capability in a practical and sustainable way and support leaders to address performance fairly, consistently and effectively.

Responsibilities

• shaping and delivering people plans that directly support business strategy and our Tenants at Heart priorities.
• using HR data, business insight and professional curiosity to understand issues, spot trends and translate evidence into practical action.
• building management and leadership capability across your business areas, using coaching, practical guidance, workshops and supportive challenge to improve the quality and consistency of people management.
• supporting leaders to develop a more consistent and effective performance culture, helping managers set clear expectations, address issues early and enable teams to deliver reliable, high‑quality services for tenants.
• providing expert, risk‑based advice on complex employee relations, organisational change, restructures, TUPE and employment tribunal matters.
• leading strategic workforce planning, helping leaders forecast talent needs, identify capability gaps and build the capacity and resilience required for the future.
• working closely with Talent, Finance and Resourcing colleagues to ensure workforce plans, budgets and resourcing strategies are aligned and effective.
• contributing to corporate HR strategies, projects, policy development and leadership development activity that improves the colleague and tenant experience.

Skills

Generalist HR experience

Employee relations

Workforce planning

Stakeholder management

Coaching / facilitation

Mediation

Education

MCIPD or equivalent

Degree-level education

Job description

There has never been a more exciting time to join Midland Heart. With more than a century of history behind us, we are proud of our well‑established foundations, financial resilience and sector‑leading regulatory ratings. But what defines us now is what comes next. Our bold corporate plan, Tenants at Heart, sets out how we will deliver homes fit for modern living, provide quality services with real local impact and unite as one team working together for our tenants. To make that happen, we need confident leaders, empowered colleagues and a People function that can shape the workforce, culture and capability needed for the future. That is where you come in.

• shaping and delivering people plans that directly support business strategy and our Tenants at Heart priorities.
• using HR data, business insight and professional curiosity to understand issues, spot trends and translate evidence into practical action.
• building management and leadership capability across your business areas, using coaching, practical guidance, workshops and supportive challenge to improve the quality and consistency of people management.
• supporting leaders to develop a more consistent and effective performance culture, helping managers set clear expectations, address issues early and enable teams to deliver reliable, high‑quality services for tenants.
• providing expert, risk‑based advice on complex employee relations, organisational change, restructures, TUPE and employment tribunal matters.
• leading strategic workforce planning, helping leaders forecast talent needs, identify capability gaps and build the capacity and resilience required for the future.
• working closely with Talent, Finance and Resourcing colleagues to ensure workforce plans, budgets and resourcing strategies are aligned and effective.
• contributing to corporate HR strategies, projects, policy development and leadership development activity that improves the colleague and tenant experience.

About You You will be a confident HR professional who can combine strategic thinking with practical delivery. You will bring credibility, judgement and the ability to build trusted relationships with senior stakeholders, while being able to offer constructive challenge in a supportive and solutions‑focused way. Just as importantly, you will be passionate about developing managers and leaders, helping them build the confidence, skills and consistency needed to lead their teams well and improve performance for the benefit of tenants.

• Degree‑level education or equivalent experience, with MCIPD or equivalent professional experience.
• Substantial generalist HR experience, including complex employee relations, absence, workforce planning, trade union engagement and employment law application.
• A proven track record of delivering an effective business partnering service, influencing senior managers and improving people management capability to enhance operational performance.
• Experience of designing operating models, managing change, restructures and TUPE, and supporting leaders through transformation.
• The ability to bring together data, insight and stakeholder feedback to create People plans that improve engagement, capability and performance.
• Proven coaching, facilitation and mediation skills, with the confidence to build management capability in a practical and sustainable way and support leaders to address performance fairly, consistently and effectively.

Please be advised that the successful candidate will be required to work a minimum of 4 days each week on‑site.

Why Midland Heart?

At Midland Heart, you will be joining an organisation with scale, ambition and a clear social purpose. We’re one team working together for our tenants, providing more people with an affordable place to call home. We welcome people from every walk of life, at every stage of their career. We expect a lot from our people but in return you can be assured of a great place to work, where you will be well rewarded and where great people are able to succeed.

Applications close: 20th September 2026

1st stage Teams interview: 28th – 30th September 2026

Final assessment: 6th October 2026 onsite at our Bath Row office in Birmingham

Please note that we may close the vacancy before the above date depending on the volume of applications we receive, therefore we encourage you to apply early.

We’re proud to be a Disability Confident Employer. Please feel free to contact us if you would like to discuss any adjustments you might need in order to be successful in this role.