Overview
We are seeking a talented Business Analyst - SAP SuccessFactors, ideally with experience in Digital Transformation projects, to join our growing practice at Expleo.
The role has two components:
- Client Focused - delivering consultancy and analytical services to clients to co-create value
- Expleo - supporting the BA practice and working within others as part of a multidisciplinary delivery team
Responsibilities
For a client engagement:
- Research a client’s business model, strategy, and capabilities, understand their problems and their vision, goals, and strategy
- Undertake stakeholder analysis, communication, and engagement through all stages of change
- Run workshops using proven techniques for creating detailed business, functional, and non-functional requirements
- Independently manage business analysis work for a client change, using empathy to work with client stakeholders and partners to develop insight and trust
- Investigate options, provide recommendations and roadmaps, create business cases, and other analysis documents required for the change project
- Ensure the solutions are compatible with the client’s business, infrastructure, systems, data, and security architectures, and adhere to regulatory and commercial constraints
- Ensure the solution is customer-focused, impacting the customer journey
- Identify opportunities for innovation, efficiency gains, and improvements to customer value and employee ways of working; bring these to stakeholders’ attention and incorporate them into your work
- Elicit requirements from stakeholders to create requirement repositories, user story maps, and prioritized backlogs
- Process modeling and process improvement with an emphasis on efficiency and automation where possible
- Support development and QA teams with clear, signed-off requirements or user stories, and detailed acceptance criteria for relevant scenarios
- Provide supporting matrices and documentation for logical data models, data mapping, integrations, business rules, UI/UX diagrams, state transition diagrams, non-functional constraints, etc.
- Identify the impacts of change on business teams, customers, and other initiatives
- Assist the business in preparing for implementing change through business readiness plans, processes, customer journeys, training, user guides, service design, metrics, communication plans, and system support
- Support UAT, run model office sessions, and hypercare as needed
- Comply with client project governance and reporting requirements
- Manage client expectations to ensure successful delivery
- Work with and understand data, data flow, and data mapping
For Expleo:
- Collaborate within multidisciplinary teams, including Operations, Sales, and Client Success Partners
- Identify business development opportunities with clients
- Comply with Expleo delivery governance regarding knowledge sharing, reporting, issue escalation, and capturing learning and case studies
- Share knowledge and experience with team members
- Support team success and motivate others to maintain high morale and performance
Qualifications
- BCS Business Analysis International Diploma (or equivalent)
- Bachelor’s Degree in Computer Science, Information Systems, or related field, or equivalent work experience
Essential Skills
- Strong stakeholder management and communication skills
- Ability to work independently under direction from BA Headcount Practice Lead
- Accountability for output with a focus on quality
- Ability to manage multiple topics, priorities, and meet deadlines
Experience
- Experience working across multiple projects as a Business Analyst
- Key project focus on SAP SuccessFactors, requiring 3 days/week, including:
- Full gap analysis of HR operational processes via interviews and workshops
- Documentation of gaps and impacts
- Research and documentation of potential solutions
- Preparation of pre-requisites documentation
- Remaining 2 days/week on smaller projects or requirements documentation for tenders
- Required experience includes:
- Process analysis for system or HR projects (essential)
- HR lifecycle and data background (preferred)
- System integration awareness (nice to have)
Benefits
- Collaborative working environment supporting client and peer success
- Opportunities to expand skills and participate in inspiring projects
- Access to ExpleoAcademy for skill development
- Competitive benefits package
- Team-oriented culture that encourages big thinking and innovation
#LI-BM1
- As a Disability Confident Employer, we:
- Ensure inclusive and accessible recruitment processes
- Promote vacancies widely
- Offer interviews to disabled candidates meeting minimum criteria
- Provide reasonable adjustments as needed
- Support employees with disabilities to stay in work
We are an equal opportunities employer and welcome applications from all qualified persons regardless of race, sex, disability, religion, sexual orientation, or age. We are committed to fairness and providing support for all employees to thrive.