Overview
We are seeking a talented Business Analyst - SAP SuccessFactors, ideally with experience in Digital Transformation projects, to join our growing practice at Expleo.
The role has two components:
- Client Focused - delivering consultancy and analytical services to clients to co-create value
- Expleo - supporting the BA practice and working within others as part of a multidisciplinary delivery team
Responsibilities
For a client engagement:
- Research a client’s business model, strategy, and capabilities, understand their problems, vision, goals, and strategy
- Undertake stakeholder analysis, communication, and engagement through all stages of change
- Run workshops using proven techniques for creating detailed business, functional, and non-functional requirements
- Manage business analysis work independently for client changes, working with stakeholders to develop insight and trust
- Investigate options, provide recommendations, create roadmaps, business cases, and other analysis documents for the change project
- Ensure solutions are compatible with the client’s business, infrastructure, systems, data, security architectures, and regulatory constraints
- Focus on customer value, considering the customer journey
- Identify opportunities for innovation and efficiency gains, and improvements to customer and employee satisfaction, incorporating these into your work
- Elicit requirements to create requirement repositories, user story maps, and prioritized backlogs
- Engage in process modeling and improvement, emphasizing efficiency and automation
- Support development and QA teams with clear, signed-off requirements, detailed acceptance criteria, and supporting documentation
- Identify impacts of changes on business, customers, and other initiatives
- Assist business preparation for changes through business readiness plans, processes, journeys, training, user guides, metrics, and communication plans
- Support UAT, run model office sessions, and hypercare as needed
- Comply with project governance and reporting requirements
- Manage client expectations to ensure delivery
- Work with and understand data, data flows, and data mapping
For Expleo:
- Collaborate within multidisciplinary teams, including Operations, Sales, and Client Success
- Identify opportunities for business development
- Follow Expleo delivery governance for knowledge sharing, reporting, issue raising, and capturing lessons learned
- Share knowledge and experience with team members
- Support team success and morale
Qualifications
- BCS Business Analysis International Diploma (or equivalent)
- Bachelor’s Degree in Computer Science, Information Systems, or related field, or equivalent work experience
Essential Skills
- Strong stakeholder management and communication skills
- Ability to work independently under guidance from the BA Practice Lead
- Accountability for quality output
- Ability to manage multiple topics, priorities, and deadlines
Experience
- Experience working across multiple projects as a Business Analyst, particularly with SAP SuccessFactors, focusing on HR operational processes
- Experience in process analysis for system or HR-related projects
- HR lifecycle and data background (preferred)
- System integration awareness (nice to have)
Benefits
- Collaborative working environment
- Opportunities to expand skills and participate in inspiring projects
- Access to ExpleoAcademy for skill development
- Competitive benefits
- Team-oriented culture that encourages innovation and challenging the status quo
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- As a Disability Confident Employer, we commit to:
- Inclusive and accessible recruitment processes
- Promoting vacancies
- Offering interviews to disabled candidates meeting minimum criteria
- Providing reasonable adjustments as needed
- Supporting employees with disabilities to remain in work
"We are an equal opportunities employer and welcome applications from all qualified persons regardless of race, sex, disability, religion/belief, sexual orientation, or age."
We treat everyone fairly and provide support and adjustments to help everyone thrive.