HR Assistant - Part Time (10 months Maternity Cover)

Dimensions; United Kingdom; Remote; GBP 16,000 - 27,000; Full time

Benefits offered by this job

Annual leave 35 days

Staff discount

Pension scheme

Life Assurance

Bike to Work

Season Ticket Loan

Employee Assistance Programme

Salary advance

Job summary

Dimensions is seeking an HR Assistant to join the HR Services Team. The role provides HR administration and acts as a reliable information source across the organisation, with a focus on excellent customer service.

Hours are 31.5 per week; the full-time equivalent salary is £27,163.59, pro-rata £22,817.41 for 31.5 hours, with flexible working days and hours. Interviews planned for 13 October via Microsoft Teams.

Qualifications

• Strong transferable administration skills or previous experience in an administration role.
• Intermediate Excel skills.
• Experience of working in high volume, customer facing administration role.
• Be able to demonstrate excellent IT skills.

Responsibilities

• Provide information from documented policies and procedures; escalate complex cases.
• Resolve HR queries with a responsive, customer-focused approach as first line of support.
• Communicate effectively at all levels via phone, in person and email.
• Support and train others in using HR systems and document management tools.

Skills

Admin experience

Excel (intermediate)

IT skills

Customer facing

Tools

HR systems

Document management

Job description

Dimensions is proud to be one of very few social care organisations that are accreditedbythe Great Places To Work programme in 2026– now 7years in a row!

The HR Assistant, as part of the HR Services Team, will provide a professional Human Resources Administration function to the whole organisation; acting as a reliable source of HR information, processing standard administration services and providing excellent customer service.

The hours available to work are 31.5 a week. Thefull-time salary is £27,163.59 pro-rata salary of £22,817.41 for 31.5hours.

There will be flexibility around working days and hours.

The closing date of this role may close early depending on volume of applications.

Interviews will take place on the 13th Octobervia Microsoft teams.

About the role

Your main duties will include:

• Providing information from documented policies and procedures. Complex situations, which require more interpretation and advice, will be escalated as appropriate.
• Together with the HR Queries team, resolve all queries received in a responsive, customer-focused way - providing a comprehensive first line of support for the HR Department both internally and externally.
• Communicate effectively and confidently at all levels, over the phone, face to face and by email.
• Ability to use HR systems including our internal HR portal, document management software and offer support and training to others where necessary.

About you

The successful applicant will have:

• Possess strong transferable administration skills or previous experience held in an administration role
• Intermediate Excel skills
• Experience of working in high volume, customer facing administration role
• Be able to demonstrate excellent IT skills

The rewards

• Up to 35 days’ annual leave entitlement(including bank holidays)
• Staff discount shopping scheme ‘Rewarding Dimensions’
• We offer a salary advance scheme where you can access up to 50% of the money you've earned before payday.
• Employee Assistance Programme
• Pension scheme
• Long Service Awards
• Qualification scheme
• Employee recognition scheme 'Inspiring People'
• Discounted health and dental cover
• Life Assurance
• Bike to Work Scheme
• Season Ticket Loan

For more information visitwww.dimensions-uk.org/careers

• We welcome applications from everyone who has the right to work in the UK, and value diversity in our workforce
• As Disability Confident Leaders , we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy - Dimensions has been awarded this symbol by Jobcentre Plus to recognise our commitment towards the employment, retention, training and career development of disabled employees
• We now have British Sign Language (BSL) translated videos for all of our recruitment communications.