HR Assistant (12M FTC)

DAC Beachcroft; Bristol; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading international legal business is seeking an HR Service Desk Assistant in Bristol. This role involves supporting various HR functions, engaging with employees, and ensuring accurate processing of employee information. Ideal candidates will have previous HR administration experience and a strong client-focused approach. Flexibility in working arrangements is encouraged.

Benefits

Flexible working options

Opportunities for process improvement projects

Commitment to equity, diversity, and inclusion

Qualifications

• Previous HR/Recruitment administration experience is desirable.
• Experience in delivering outstanding customer service.
• Ability to multitask and prioritise workload under pressure.

Responsibilities

• Collaborate with HR Assistants to manage enquiries.
• Assist with onboarding and employee lifecycle processes.
• Act as a point of contact for employee HR queries.

Skills

HR Administration Experience

Client Service Focus

Attention to Detail

Team Collaboration

IT Literacy (Excel, Word, Outlook)

Education

CIPD Qualified or Working Towards

Job description

This is a varied and fast paced role in our HR Service Desk team who are the eyes and ears of HR for DACB: lots of different processes and people to interact with the team. The HRSD team is well-established and there are opportunities to work on projects, process improvements and to continuously develop.

Main Responsibilities:

• Collaborate as part of a team of HR Assistants, using the systems in place to manage and respond to enquiries raised by colleagues and managers within the firm.
• Assist with the onboarding of new starters including completion of new starter paperwork and required proof of right to work documentation. Collating new starter information, signed contracts and ensuring all employee information is received in a timely manner.
• Support with all aspects of the employee lifecycle and processing changes
• Act as a central point of contact for employee queries on HR policies and procedures
• Generate HR correspondence to support HR processes
• Undertake administrative activity in support of core HR processes e.g. induction, recruitment, training, probation, maternity, leaver processes
• Ensure that HR systems are updated and executed accurately in time for monthly payroll
• Accurate maintenance of electronic HR files
• Maintaining absence (holiday, sickness, unpaid leave) providing reports as appropriate, escalating issues as appropriate
• Assist HR advisors from specialist areas with core HR concepts and process
• Develop long-lasting working relationships with the other HR teams – ER, Reward, Recruitment, L&D and HR Business Partners
• Accurate and timely processing of requests in accordance with agreed SLAs
• Proactively identify and contribute to enhancements to processes in order to improve team efficiency
• Handling confidential information in line with the firms data security protocols
• Supporting the wider HR team with ad hoc project work
• Communicate effectively with the business to provide a professional and high quality service provision

The Ideal Candidate:

• Previous HR/Recruitment administration experience is desirable, ideally within a service delivery and team environment
• A client service-focused approach with an excellent eye for detail and a concern for quality and accuracy
• Experience in delivering outstanding customer service
• Team oriented and collaborative with a flexible, can do attitude
• The ability to multitask and prioritise a full workload under pressure and the capability to work on own initiative
• Must have excellent IT literacy skills, particularly in Microsoft packages including Outlook, Excel and Word
• Experience of operational HR/Recruitment systems is desirable
• CIPD qualified, or working towards qualification

About DAC Beachcroft

We are a leading international legal business with over 3,000 colleagues and a diverse range of capabilities. We are market leaders in insurance, health and real estate but with a full-service offering, including growing Financial Services and Tech capabilities. We represent a wide range of clients – from household names to government departments and NHS bodies. We act for nearly all of the top-20 UK and global insurers, we're market leaders in the provision of strategic, commercial and regulatory advice to providers and commissioners in the health sector, and in real estate we advise all of the UK’s top-five housebuilders.

We are a fast-growing international business with offices around the globe. In addition to our 11 UK offices, we also have offices in Bogota, Buenos Aires, Dublin, Lima, Los Angeles, Hong Kong, Madrid, Mexico City, Milan, New York, Paris, Rome, Santiago de Chile, and Singapore plus a representative office in Miami and broad network of affiliations across the globe.

At DAC Beachcroft we are committed to and recognise the importance of equity, diversity and inclusion across the board, including and beyond the protected characteristics. We take decisions based solely on merit. We value, welcome and seek out people with different backgrounds and life experiences, perspectives, beliefs, ways of thinking and identities.

We are happy to talk flexible working with our Flex Forward scheme. We would encourage you to talk to us about our approach to flexible working during the hiring process if you would like to explore this further.

Note for Recruitment Agencies

DAC Beachcroft manages all vacancies via our in-house recruitment teams, prioritising direct sourcing and referrals. When external support is required, roles are released to selected agencies on our Preferred Supplier List (PSL).

Speculative CVs sent to any DAC Beachcroft employee without prior instruction from our recruitment teams (LLP and CSG) will not be accepted, and no fees will be payable.

For PSL queries, please contact: [e-mail] or [e-mail]