HR Assistant (12 month FTC)

Herbert Smith Freehills Kramer; Greater London; On-site; GBP 42,000 - 54,000; Full time

Job summary

Herbert Smith Freehills Kramer is seeking a proactive HR Generalist to support the firm’s HR activities via the AskHR helpdesk in London. The role covers end-to-end employee lifecycle support, including onboarding, terminations, payroll coordination and ER processes, working closely with HR Partners and the HR team.

The successful candidate will manage queries, maintain records, assist with performance reviews and participate in annual HR activities, with a focus on client service and meticulous

Qualifications

• Proactive, confident, and uses own initiative.
• Attention to detail is key.
• Proven client service experience is essential.

Responsibilities

• Provide general HR support to all business areas via the 'AskHR' helpdesk.
• First point of contact for day-to-day HR queries and requests.
• Coordinate onboarding and new joiner inductions with Recruitment, Office Operations and IT teams.
• Maintain personnel records and ensure HR.Net data accuracy.

Skills

Proactive mindset

Attention to detail

Client service experience

Job description

• Fee Earning Divisions (including Partners, Associates, Legal PA Managers, Group Executive Assistants, and PAs)
• Other Business Services Teams (including Learning & Development, Office Operations & IT)

Key External Relationships:

• Solicitors Regulation Authority (SRA)

Key Responsibilities:

The HR Generalist team is managed by the HR Manager, Operations, and is responsible for providing general HR support to all business areas via the 'AskHR' helpdesk.

The AskHR helpdesk is the first point of contact for day-to-day HR related queries and requests offering a general advisory service across the Firm.

• Classifying queries and requests at first instance before assigning to members of the team.
• Supporting the end to end employee life cycle by providing administrative assistance to the HR Business Partners and the wider HR team
• Maintaining personnel records, ensuring that all employee information is up to date and accurate on HR.Net
• Coordinating the weekly new joiner induction, liaising with the Recruitment, Office Operations and IT Training teams to ensure a smooth client experience
• Managing the on-boarding process for new joiners, liaising with the Firm's external referencing provider to ensure pre-employment checks are completed by the joiner's probation date
• Managing end to end Parental Leave processes for all employees
• Assisting with ER related issues such as disciplinaries and redundancies by taking a full and accurate note of the meeting.
• Coordinating monthly payroll submissions by ensuring all instructions are added to the payroll data room and are approved by the HR Business Partners before payroll cut off.
• Monitoring frequent sickness absence and escalating to the HR Business Partners where appropriate
• Conducting ad-hoc New Joiner Chats and Exit Interviews, providing feedback to the HR Business Partners where appropriate
• Running the weekly Joiners, Movers and Leavers report and uploading to the Firm's Intranet
• Coordinating the bi-annual General Trainee Induction, arranging speakers and training materials, collating feedback and liaising with the Learning & Development, Office Operations and Audio Technician teams to ensure a smooth client experience
• Supporting the Annual Performance, Salary and Bonus Review by attending group moderation meetings and talent sessions, data checking and letter production
• Assisting the HR Manager, Operations with the annual renewal of SRA Practicing Certificates for Partners, Registered Foreign Lawyers and England and Wales qualified solicitors globally.

Qualifications, Skills & Experience

• Proactive, confident and uses own initiative
• Attention to detail is key
• Proven client service experience is essential