HR Assistant

CRA GROUP RECRUITMENT AND PAYROLL LTD; Swindon; On-site; GBP 25,000 - 35,000; Part time

Job summary

A local authority recruitment service in Swindon is seeking a part-time HR professional to ensure operational excellence across various HR processes including HR Advisory, Employee Relations, and Recruitment. The ideal candidate will have experience in HR within customer-focused organizations, familiarity with HR policies, and must either hold or be working towards a CIPD Associate qualification. Working hours are 21 hours per week, with the role closing on 30th July 2025.

Qualifications

• Experience in an HR department in a customer-focused organization.
• Familiarity with HR policies and processes in a shared service center.
• CIPD Associate status or working towards it.

Responsibilities

• Deliver operational excellence in HR processes.
• Act as the first point of contact for HR queries.
• Support case management, recruitment, and workforce reporting.

Skills

Customer-focused HR skills

Proactive change facilitation

Policy application knowledge

Education

CIPD Associate or equivalent experience

Job description

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• Responsible for delivering operational excellence across various HR processes including HR Advisory, Employee Relations, Recruitment, Contracts, FOI’s, DBS’s, and Invoices. This role also involves acting as the key liaison for the team in supporting the payroll function and engaging in non-complex casework related to absence management, grievance, and disciplinary matters.
  

Key Duties/Accountabilities

• Prioritize workload and respond to urgent requests, with support and direction from the Team Leader and service manager
  
• Respond to customer demand on the HR Function, supporting casework, absence data and cases, recruitment, workforce reporting, systems support, learning, and organization development
  
• Act as the first point of contact for the HR function, resolving process or policy application-based queries and basic data access requests, and triaging other requests
  

Essential Experience Required

• Experience of working in an HR department in a customer-focused organization, proactively facilitating and leading change
  
• Experience of applying HR policies and processes in a shared service center environment
  
• CIPD Associate or working towards, and/or equivalent commensurate relevant experience
  

Additional Information

• Working hours: 21 hours per week
  
• The role closes on 30th July 2025, apply ASAP.
  

Requirements

Requirements

• Proven experience in HR department in a customer-focused organization
  
• Familiarity with HR policies and processes in a shared service center environment
  
• CIPD Associate or equivalent relevant experience
  

Job Description
3-Month Contract with a local authority Job Purpose

• Responsible for delivering operational excellence across various HR processes including HR Advisory, Employee Relations, Recruitment, Contracts, FOI’s, DBS’s, and Invoices. This role also involves acting as the key liaison for the team in supporting the payroll function and engaging in non-complex casework related to absence management, grievance, and disciplinary matters.
  

Key Duties/Accountabilities

• Prioritize workload and respond to urgent requests, with support and direction from the Team Leader and service manager
  
• Respond to customer demand on the HR Function, supporting casework, absence data and cases, recruitment, workforce reporting, systems support, learning, and organization development
  
• Act as the first point of contact for the HR function, resolving process or policy application-based queries and basic data access requests, and triaging other requests
  

Essential Experience Required

• Experience of working in an HR department in a customer-focused organization, proactively facilitating and leading change
  
• Experience of applying HR policies and processes in a shared service center environment
  

Essential Qualification Required

• CIPD Associate or working towards, and/or equivalent commensurate relevant experience
  

Additional Information

• Working hours: 21 hours per week
  
• The role closes on 30th July 2025, apply ASAP.
  

Requirements

Requirements

• Proven experience in HR department in a customer-focused organization
  
• Familiarity with HR policies and processes in a shared service center environment
  
• CIPD Associate or equivalent relevant experience
  

Requirements
To deliver operational excellence across a range of HR processes including HR Advisory, Employee Relations, Recruitment, Contracts, FOI’s DBS’s and Invoices. The role holder will also act as the key liaison for the team in supporting the payroll function in escalating payroll related issues across the Council. This role will also engage in non-complex casework in respect of absence management, grievance and disciplinary as required.