HR Assistant

Starr Underwriting; Milton Keynes; On-site; GBP 25,000 - 32,000; Full time

Job summary

Starr Underwriting seeks an HR Assistant to enhance the employee experience through effective HR administrative support. You will manage HR processes within Workday, respond to queries, and help improve team service efficiency. Ideal candidates have a background in HRIS and a passion for customer service.

Qualifications

• Experience in a fast-paced shared service HR team.
• Ability to manage own workload and understand employment legislation.

Responsibilities

• Handle HR transactions within Workday.
• Respond to HR queries and maintain employee records.
• Support new starters in completing information.

Skills

Customer focus

Attention to detail

Communication skills

Autonomy

Education

CIPD Level 3 (or equivalent qualification/experience)

Tools

Workday

Job description

Who are we?

Howden is a collective – a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 18,000 employees spanning over 100 countries.

People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.

Role purpose

Working as part of a HR Employee Services Team, the HR Assistant will contribute to an excellent employee experience at all stages of the employee lifecycle by providing a seamless HR Administrative and Advisory Service to all customers and stakeholders.

Key Responsibilities

• Completion of all HR transactions within Workday within the Service Level Agreement to ensure employees are paid correctly and any changes are reflected accurately

• Responding to HR queries received via the Workday Help system accurately, professionally and in accordance with the Service Level Agreement

• Maintenance of employee records within Workday

• Acting as lead HR Assistant for one business area on a rotational basis. This will include responding to queries related to that area and serving as a point of escalation within the HRES team for complex transactions

• Running regular reports

• Supporting new starters to complete all pertinent information within Workday

• Identifying opportunities to improve or streamline the service delivered by the HRES team to the business

• Acting as a guardian for data integrity within the system, ensuring that any concerns regarding data and security are raised and resolved

• HR Administrative support for ad hoc projects

Skills and Experience

• Experience of working in a fast-paced shared service HR team

• Experience of working with HRIS, preferably Workday

• Able to pull reports from HRIS and present data clearly

• Able to work autonomously and as part of a team

• Able to manage and balance own workload

• Understanding of employment legislation and best practice

• Strong customer focus

• Good written and verbal communication skills

• Confidence to liaise with and advise colleagues at all levels of the business

• Exemplary attention to detail in all transactions

Education

• CIPD Level 3 (or equivalent qualification/experience) or willingness to work towards

What do we offer in return?

A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:

• Our successes have all come from someone brave enough to try something new

• We support each other in the small everyday moments and the bigger challenges

• We are determined to make a positive difference at work and beyond

Reasonable adjustments

We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.

If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.

*Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.

Fixed Term Contract (Fixed Term)