HR Assistant

Fervent Interactive; Godalming; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company specializing in support for individuals with complex epilepsy is seeking an HR professional. The role involves coordinating training, supporting employee relations, and managing recruitment processes within a collaborative and caring team. Ideal candidates will have a passion for promoting inclusivity and possess a strong attention to detail. Join a dynamic environment that values both staff and resident well-being.

Benefits

Additional Leave

Company Pension

Discounted or Free Food

Free Parking

Gym Membership

Health & Wellbeing Programme

On-site Gym

Private Medical Insurance

Referral Programme

Sick Pay

Qualifications

• Excellent customer service and interpersonal skills required.
• Proficiency with Microsoft Office and Outlook is essential.
• Strong attention to detail and organizational skills needed.

Responsibilities

• Coordinate mandatory employee training and maintain training documentation.
• Support recruitment and onboarding of new team members.
• Provide clear policy guidance to Managers.

Skills

Customer Service

Interpersonal Skills

Attention to Detail

Organizational Skills

Relationship Building

Confidentiality

Enthusiasm

Education

CIPD qualification

Tools

Microsoft Office

Outlook

Job description

Are you seeking your next opportunity within Human Resources?

Would you like to join a professional, caring, and fun team that specialises in supporting and protecting people living with complex epilepsy and healthcare needs?

Here, at The Meath, we are proud to offer a world of possibilities for the people we support, as well as opportunities for learning and progression for our teams.

The Meath's beautiful manor house, together with our high-needs facility, Bradbury House, and the Meath Skills and Enterprise Centre, are all set in landscaped grounds.

Located just minutes from the centre of Godalming and a short walk from Godalming railway station, we enjoy a superb location with easy access to local amenities, offering both convenience and tranquility.

Job purpose: Joining the HR team, you will support our residential care teams, skills centre, café, domestic team, and all back-of-house departments in their training requirements, staff documentation tracking, employee relations, and the recruitment and onboarding of new team members.

We are a team of four, based in our Skills Centre, working in a fast-paced environment where clear, positive, and friendly communication, along with a can-do attitude, is key to success.

You will work directly with the HR team and support our Residential Services. Due to the nature of the role, this position will be based on-site with occasional evening and weekend flexibility.

Key Responsibilities Include:

1. Coordinate mandatory employee training and maintain an up-to-date training database, liaising with all departments to ensure timely completion of training, both classroom and e-learning.
2. Support in ensuring the necessary fit notes, self-certificates, return-to-work forms, and related documents are completed and uploaded onto HR systems promptly.
3. Track all right-to-work, DBS, and onboarding documentation, ensuring they are current and staff are notified of renewals or updates.
4. Provide clear policy guidance to Managers, signposting to correct policies and escalating issues to the HR Team Leader/Head of HR as needed.
5. Assist the HR Team Leader in preparing and checking the monthly payroll summary.
6. Attend and support HR Open Days, internal and external career events.
7. Oversee the HR inbox, supporting with staff queries.
8. Gain understanding of workforce scheduling systems, supporting Managers with operational queries.
9. Take minutes at residential management and staff meetings.
10. In the absence of the Recruitment Assistant, support screening of job adverts, conduct phone interviews, communicate with candidates, and manage onboarding documentation in coordination with Managers.

Experience Essential:

• Excellent customer service and interpersonal skills
• Proficiency with Microsoft Office and Outlook
• Strong attention to detail and organizational skills
• Ability to build effective relationships with stakeholders at all levels
• Discretion and ability to work confidentially
• Enthusiasm for promoting The Meath
• Comfortable working in a fast-paced environment to meet deadlines

Experience Desirable:

• CIPD qualification
• Experience in the Health & Social Care sector
• Previous HR/recruitment experience

Benefits:

• Additional leave
• Company pension
• Discounted or free food
• Free parking
• Gym membership
• Health & wellbeing programme
• On-site gym and parking
• Private medical insurance
• Referral programme
• Sick pay

Inclusivity & Diversity: We value the uniqueness of all colleagues and encourage individuals from all backgrounds to join us in supporting our residents.

Our values are embedded in our culture, guiding how we work daily:

• COLLABORATIVE: Trusting, communicating, achieving more together
• CARE: Person-centred, respectful, skilled & knowledgeable
• PROUD: Working as a team, proud of our support and community
• INCLUSIVE: Everyone is important, has a voice, and is welcome
• EMPOWER: Creative, positive, supporting development & achievement