HR Assistant

London Borough of Newham; England; On-site; GBP 36,000 - 37,000; Full time

Job summary

The London Borough of Newham is seeking an experienced and proactive HR Assistant to join our dynamic team, delivering high quality advice and guidance to people managers and employees across HR policy and procedure.

This role focuses on responding to routine enquiries, developing HR toolkits, and supporting managers in people management responsibilities within the public sector.

Qualifications

• Experience in an HR role, preferably within a local government or public sector environment.
• An understanding of HR processes, policies, and best practices.
• Excellent verbal and written communication skills, with the ability to convey information clearly and effectively to a variety of stakeholders.
• Strong attention to detail and the ability to manage multiple tasks and priorities efficiently.
• Proactive approach to identifying issues and developing practical solutions.

Responsibilities

• Respond to routine enquiries from managers and employees, providing the appropriate resolution, e.g., signposting to online information and guidance, response, or referral to the wider Advice and Consultancy team (where a case is more complex, or specialist advice is needed).
• Support the development and maintenance of HR toolkits and other HR administration (e.g., guidance, flow charts, template letters) to enable managers to carry out their people management responsibilities.

Skills

HR experience

HR processes

Communication

Attention to detail

Problem-solving

Job description

HR Assistant
£35,520 - £36,585 per annum

The London Borough of Newham is committed to delivering exceptional services to our community. We are seeking an experienced and proactive HR Assistant to join our dynamic team.

This is a key role in delivering high quality and consistent advice, guidance and solutions to people managers and employees across all aspects of HR policy and procedure, in line with legislative parameters.

Key Responsibilities:

• Respond to routine enquiries from managers and employees, providing the appropriate resolution, e.g., signposting to online information and guidance, response, or referral to the wider Advice and Consultancy team (where a case is more complex, or specialist advice is needed).
• Support the development and maintenance of HR toolkits and other HR administration (e.g., guidance, flow charts, template letters) to enable managers to carry out their people management responsibilities.

What We're Looking For:

• Experience: Experience in an HR role, preferably within a local government or public sector environment.
• Knowledge: An understanding of HR processes, policies, and best practices.
• Communication: Excellent verbal and written communication skills, with the ability to convey information clearly and effectively to a variety of stakeholders.
• Organisational Skills: Strong attention to detail and the ability to manage multiple tasks and priorities efficiently.
• Problem-Solving: Proactive approach to identifying issues and developing practical solutions.

Please view JD here

Closing date 23.9.26

Additional Information

We are committed to creating an inclusive, anti-racist environment for all. When you apply for a job at Newham, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. If you share our vision and values, and you bring the experience and skills we need, that's all that matters to us.

The London Borough of Newham has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check.

Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role.

The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by https://www.cifas.org.uk/fpn.