HR and Payroll Shared Services Manager

JR United Kingdom; Norwich; On-site; GBP 40,000 - 55,000; Full time

Job summary

Une entreprise leader dans le secteur des améliorations domestiques recherche un gestionnaire des services partagés RH et paie. Le candidat idéal interviendra dans la gestion des opérations paie et des ressources humaines, en garantissant une conformité légale ainsi qu'une administration efficace. Rejoignez une équipe dynamique qui valorise l'égalité, la diversité et l'inclusion, et bénéficiez d'excellents avantages sociaux.

Benefits

31 jours de congés, augmentant à 33 après 2 ans

Pension et assurance vie

Temps de bénévolat payé chaque année

Avantages santé et bien-être complets

Remises sur des produits et des services

Opportunités de développement de carrière

Qualifications

• Expérience prouvée en gestion des services partagés RH et administration de la paie.
• Bonnes compétences en gestion administrative et conformité.
• Capacité à gérer plusieurs tâches et prioriser efficacement.

Responsibilities

• Gérer l'administration et le traitement de la paie avec précision et conformité.
• Maintenir des dossiers employés et fournir des rapports sur les métriques RH.
• Assurer le service client pour les demandes liées aux politiques RH.

Skills

Organisational skills

Communication

Interpersonal skills

Time management

Education

Bachelor's degree in Human Resources

Payroll qualification

Business Administration degree

Tools

HR software

Microsoft Office Suite

Job description

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HR and Payroll Shared Services Manager, norwich

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EU work permit required:

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Job Views:

3

Posted:

09.07.2025

Expiry Date:

23.08.2025

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Job Description:

About Us:

Anglian is a leading national multi-branded company specialising in home improvements. We are committed to delivering exceptional service and innovative solutions to our customers. We are seeking a dedicated and skilled HR and Payroll Shared Services Manager to join our team and support the Group HR Director in delivering a professional HR Shared Service function.

Role Purpose:
The HR and Payroll Shared Services Manager will play a crucial role in supporting the strategic roadmap for Payroll and HR Administration functions. This position focuses on providing professional HR shared services support, handling the administrative and transactional aspects of HR and Payroll, ensuring accuracy, compliance, and efficient service delivery.

Key Responsibilities:

• Data Management: Maintain accurate and confidential employee records within HR systems and provide insights and reports on HR metrics to support decision-making.
• Payroll Processing: Ensure timely and accurate payroll processing, including deductions, benefits, and payments for employed and self-employed payrolls.
• HR Transactions: Process HR transactions such as onboarding, offboarding, and employee changes.
• Benefits Administration: Manage the administration of employee benefits programs, ensuring compliance. Oversee pension schemes, group income protection, and other group policies.
• Customer Service: Respond to employee and manager inquiries related to HR policies and procedures using a triage model. Collaborate with HR Advisors, Recruitment Team, and L&D colleagues to ensure smooth and efficient service.
• Compliance: Adhere to HR and Payroll policies, procedures, and legal requirements. Ensure strong governance controls for all Payroll and HR Administration activities, minimising breaches and risks.

Additional Responsibilities:

• Monitor compliance on business miles claims and communicate issues as identified.
• Contribute to continuous improvement initiatives to enhance HR service delivery.
• Identify and implement developments and improvements to the HR and Payroll system.
• Support HR internal communications, including letters, emails, and internal notices.
• Effectively manage the Human Resources Shared Service Team (circa 10 people).

Required Qualifications:

• Bachelor's degree in Human Resources, Business Administration, Payroll qualification, or related field.
• Proven experience in HR shared services, HR administration, and Payroll management.
• Strong understanding of HR policies, procedures, and regulations.
• Excellent organisational and time management skills.
• Proven experience of managing multiple Payrolls with complex variances
• Ability to handle multiple tasks and prioritise effectively.
• Strong communication and interpersonal skills.
• Proficiency in HR software and Microsoft Office Suite.

Why Join Us?

• 31 days holiday, increasing to 33 days after 2 years of service, plus have your birthday off
• Pension & Life Assurance
• Paid time off annually to volunteer
• Comprehensive health & well-being benefits including cycle to work scheme, heavily discounted gym memberships and free access to mental health first aiders
• Heavily discounted group discount scheme on all products
• Group Perks and freebies on days out, cinema, theatre, eating in and out, mobiles phones, food shopping and most major high street retailers
• Opportunity to work with a forward-thinking and supportive team
• Career development and continuous learning opportunities

Ready to make a difference? Apply now and join us in shaping the future of HR at Anglian!

Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Companys value of Succeed Together we are committed to Equality, Diversity and Inclusion. We recruit the best person for the job regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees.