HR and Payroll Officer

Purpose of the job

The HR & Payroll Officer will play a pivotal role in shaping the employee experience within our organisation. Serving as the first point of contact for all HR related activities, you will be responsible for providing support to managers and fostering a positive, inclusive workplace culture. This includes the co-ordination of recruitment activities and the production and maintenance of personal information and associated documentation. You’ll produce accurate information to inform the monthly payroll; including the preparation of data relating to overtime, holidays, sickness absence and family leave.

A fantastic opportunity to expand your knowledge and skillset within HR around all aspects of the employment journey from recruitment through to exit interview.

A busy and dynamic role which includes interaction with internal managers, staff members and external collaborators.

Flexibility is a key characteristic of all our posts and the post-holder may be asked to carry out other tasks consistent with the grade from time to time.

Equality and Diversity:

All staff members are expected to demonstrate a commitment to equality and diversity. We recognise and celebrate the positive value of diversity, promote equality and challenge discrimination.

Hours:

Full time- 37.5 per week

Location:

On site in Hanley

Responsibilities:

• Support with all recruitment activities for paid staff within the organisation ensuring the candidate experience is positive for both successful and unsuccessful candidates
• Co-ordinate and support with the day-to-day administration for all HR related activities, including the production and issuing of contracts of employment, amendments to existing contracts, and monitoring the receipt of signed returns
• Co-ordinate and support with the administration of employee records, including but not limited to; new starter and induction records, probation information, DBS checks, reference requests, and leaver documentation
• Co-ordinate the maintenance of accurate staff records ensuring all personal information is kept up to date and compliant with GDPR
• Co-ordinate the administration and support with the induction of new staff members within the organisation
• Review completion of required training for new starters, including probation management and update the relevant line manager of progress against these
• Ensure the HR platform is kept up to date with details of sickness absence, maternity/paternity/annual leave data through collaboration with the relevant line managers
• Support the monthly processing of payroll and be the first point of contact for any payroll queries
• Manage queries received via the HR inbox and provide first line support to staff and managers with any HR related queries
• Support line managers with note taking in formal meetings if required
• Collaborate with staff members, managers and external stakeholders

Person Specification:

Qualifications

Essential

• Minimum Level 3 CIPD qualification
• Experience of working within a busy HR or recruitment team
• Proficient in the use of MS Office applications with the ability to undertake administrative tasks and create resources electronically

Knowledge and Experience

• HR experience and knowledge of payroll activities
• Experience of a role that requires multi-tasking to adapt to changing timescales and priorities.
• Knowledge of employment law and an understanding of how internal policies and procedures operate
• Experience of working with team members at all levels of the business

Skills

• Ability and confidence to communicate effectively both verbally and in writing
• Understand the importance of teamwork and be able to collaborate with all members of the team
• Ability to work to deadlines and targets and able to prioritise tasks whilst under pressure
• Ability to behave confidentially with professionalism and integrity
• Excellent organisational skills
• Excellent attention to detail

Personal Qualities

• Confident, efficient and professional
• Willingness to take on new tasks and develop professionally
• Adaptable to change
• Responsible and responsive attitude.