HR Advisor (Spanish Speaking)

Social network you want to login/join with:

col-narrow-left

Client:

i-Pharm Consulting

Location:

Job Category:

Other

-

EU work permit required:

Yes

col-narrow-right

Job Views:

4

Posted:

26.04.2025

Expiry Date:

10.06.2025

col-wide

Job Description:

Location: Hybrid – 2x days a week onsite in Manchester, 3x days from home

About the Role:

As an HR Services Advisor, you will be the first point of contact for assigned client groups, providing timely and accurate information on policies, procedures, and operational issues. This role requires a proactive individual who is capable of working independently and delivering exceptional customer service. You will support both employees and managers, ensuring smooth HR processes from start to finish.

Key Responsibilities:

• Customer Service Excellence: Act as the primary contact for HR-related inquiries from hiring managers, employees, and HR team members, ensuring prompt and effective resolution.
• End-to-End HR Support: Manage HR requests from start to finish, including tracking and tracing issues to ensure closure and provide a high-quality user experience.
• HR Advisory: Provide expert guidance on HR processes, offering proactive support to HRBPs and line managers.
• System Management: Use multiple HR and Payroll systems, including Workday, to resolve customer queries efficiently and accurately.
• Process Improvement: Gather feedback on processes, share insights with Service Specialists, and suggest technological solutions to enhance day-to-day operations.
• HR Metrics & Monitoring: Oversee the quality of transactional work and key HR Services metrics, ensuring high standards of service delivery.
• HR Projects: Contribute to local HR projects and initiatives that positively impact the organization.
• Knowledge Management: Maintain up-to-date knowledge of HR policies and procedures, staying informed on HR best practices.

Qualifications & Experience:

• Degree: Commercial Degree in Human Resources or related field.
• Experience: 5-10 years of experience in WFA and Payroll.

Skills:

• Strong knowledge of HR systems (especially Lonza systems).
• Proven experience in payroll and HR administration.
• Exceptional problem-solving, listening, and business awareness skills.
• Customer-focused with a solution-oriented mindset.
• Ability to balance multiple tasks and prioritize effectively in a fast-paced environment.
• High attention to detail with excellent written and verbal communication skills.
• Fluency in both Spanish and English is essential.

Why Join Us?

This is a fantastic opportunity for a bilingual HR professional to contribute to a fast-growing, dynamic business while working in a flexible hybrid environment. You will be part of a collaborative HR team where you’ll help drive efficiency and contribute to impactful HR initiatives.