HR Advisor (Generalist)

Mulberry Marketing Communications; London; On-site; GBP 60,000 - 80,000; Full time

Job summary

Join a forward-thinking company as part of the Talent and HR Business Partnering team, where you will play a vital role in enhancing employee engagement and supporting recruitment efforts. This exciting full-time position offers a chance to thrive in a collaborative environment, focusing on HR, recruitment, and talent development. You will have the opportunity to shape the employee experience while promoting diversity and sustainability within the organization. If you are passionate about HR and eager to contribute to a purpose-driven brand, this role is perfect for you.

Qualifications

• Relevant HR experience in a fast-paced environment is essential.
• Excellent communication and organizational skills are required.

Responsibilities

• Advise on employee relations and support managers in resolving issues.
• Manage end-to-end recruitment processes and maintain candidate experience.
• Support talent development and promote an inclusive culture.

Skills

HR experience

Verbal and written communication

Microsoft Office

Organizational skills

Interpersonal skills

Problem-solving

Confidentiality

Flexibility

Tools

Lever (ATS)

Job description

Established in Somerset in 1971, Mulberry has grown to be the largest maker of luxury leather goods in the United Kingdom. With a contemporary take on British heritage and a focus on responsible craft, our ambition is to create progressive luxury.
Sustainability has been part of the Mulberry ethos since the brand's inception, in recognition of our purpose-driven approach, in 2024 we proudly achieved B Corp Certification.
Today, we are a global brand, but our values remain the same; we are committed to improving our impact on people and the planet. If these are values you share, we would love you to join our team.

The Role:

This is an exciting generalist role working within Mulberry’s Talent and HR Business Partnering team and supporting across HR, Recruitment, and Talent & Development.
This role will be a fantastic opportunity to learn and grow in a dynamic and collaborative environment.
This role is offered full-time, on an initial 6-month fixed term contract and will require a minimum of 3 office days per week.

Duties and Responsibilities:

HR:

• Advise on employee relations matters (e.g. capability, absence management, grievance, redundancy) within the Mulberry policy framework and coach managers through these matters to ensure a successful and timely resolution with mitigation of risk.
• Provide employee relations advice, guidance, and training to Line Managers across Corporate and Retail teams as required.
• Work in partnership with the team to ensure employee and manager queries are resolved effectively, spotting trends and patterns, and proposing solutions.
• Support and promote employee engagement and health and wellbeing initiatives.
• Partner with the HR Business Partnering team to review and update policies.

Recruitment:

• Support the Head of HR to manage the end-to-end recruitment process for Corporate, Retail, and Supply Chain vacancies, as assigned to you.
• Manage our ATS (Lever) for live vacancies and use it to build a talent pool and pipeline for the future.
• Maintain current, minimal use of recruitment agencies and monitor time and cost to fill data by business area.
• Build excellent relationships with all key stakeholders, ensuring a prompt and efficient service.
• Hold first stage screening interviews as required.
• Design and facilitate assessment centres/group interviews for volume recruitment where necessary (e.g. apprentices and temporary staff).
• Conduct Right to Work checks and complete the offer process for each successful hire, ensuring details are shared with the HR Operations team accurately and promptly for processing.
• Ensure all aspects of the candidate experience are professional and positive, regardless of the outcome for the candidate.

Diversity and Inclusion:

• With the guidance of the Head of HR, ensure a diverse candidate shortlist is presented to Hiring Managers.
• Participate in relevant activities as detailed in Mulberry’s Diversity, Equity & Inclusion Strategy.
• Facilitate an equitable and transparent internal recruitment process – ensuring all employees have a fair opportunity to develop.

Talent & Development:

• Support the Talent & Development Advisor to ensure the delivery of engaging induction plans for new starters.
• Support with performance and talent review processes. Help drive engagement from the business, respond to queries, and issue communications.
• Support to organise and facilitate training where required.

Culture:

• Understand and demonstrate the Mulberry employee values and behaviours: Be Bold, Be Imaginative, Be Open, Be Responsible.
• Support Mulberry to deliver an inclusive culture, through behaving in a way that is open-minded and respectful towards others, and understanding that your views, opinions, and experiences may not always be shared by your colleagues.
• Act as an ambassador for Mulberry and communicate positively about the brand.

Sustainability:

• As a certified B Corp business, it is important to incorporate environmentally responsible practices into your work wherever possible. Support the business’s ‘Five C’s’ strategy in addressing and improving Climate, Cultivation, Craft, Culture, and Circularity. Promote a greener, more sustainable future.
• Support to foster an environment where diversity is embraced and all individuals feel valued, respected, and included. Promote equity, empathy, and understanding and demonstrate this commitment within your internal and external communities.

Skills and Experience Required:

• Relevant experience in an HR role in a fast-paced, professional environment.
• Excellent verbal and written communication skills, with the ability to listen and assimilate relevant information.
• IT literate with good working knowledge of Microsoft Office applications.
• Diligent and meticulous with a good eye for detail.
• Excellent organisational skills and initiative, with the ability to manage the day-to-day HR processes autonomously.
• Works with absolute confidentiality.
• A team player with a flexible attitude – willing to support a lean and busy team wherever necessary.
• Strong interpersonal and relationship-building skills.
• Proactive and positive attitude to change.
• Reliable and self-motivated.
• Solutions-focused problem solver.

Mulberry is an equal opportunities employer and we are passionate about hiring and developing the best talent. All hiring decisions are made only on the basis of qualifications, skills, or experience as they relate to the particular role. If you need us to make any adjustments to our application or interview processes to enable you to be at your best, please email us at .