HR Advisor (12-month MAT cover)

About us

Since our founding in 2018, DNA Payments has rapidly grown into one of the largest independent, fully integrated omnichannel payments providers in the UK and Europe. We specialize in helping businesses seamlessly accept payments, whether it's through cutting-edge POS systems or online platforms.

Recognized as one of the top 50 fintech start-ups by Beauhurst, we are a true innovator in the financial space.

Backed by £100 million Private Equity funding from Alchemy, we now process over £1.2 billion every month, serving 60,000+ businesses across the UK and Europe.

Our dynamic team of 375 professionals operate from our London headquarters, with regional offices spanning Hull, Nottingham and Kazakhstan. As we continue to expand, we’re on a mission to empower businesses to thrive through pioneering payment solutions. Join us and be a part of the exciting journey towards reshaping the future of payments.

The opportunity

As an established HR Advisor, you’ll be responsible for all areas of the employment lifecycle, including managing ER issues, company benefits and payroll. You will be responsible for supporting the operational side of the business, collaborating with the HR team. This role also involves regularly supporting our senior managers or ExCo team, with best practice advice and guidance.

You will report into the Head of HR.

Day to day you will

• Assist with day to day operations of the HR functions and duties.
• Manage ER issues from start to close.
• Handle general queries; dealing with employee requests regarding human resources rules and regulations, with Corporate HR Manager support.
• Support management recruitment for the group as we continue to grow, using our ATS, Teamtailor.
• Assist the Management team in People practices; advising management of best practices and policies.
• Take ownership of weekly/monthly reports for the business, as well as adhoc reporting requirements.
• Draft offer of employments, employment contracts, ensure new starters are set up correctly in our HR system, complete employment references, take part in our induction, and complete exit interviews.
• Support the Corporate HR Manager with their projects, as well as take accountability for personal projects assigned to HR Advisor.
• Coordinate Health and Safety, liaising with our H&S Champions at our multiple sites to ensure all offices are always H&S compliant.
• Handle administration tasks including all formal employment letters and running reports for Management.
• Process group benefits and payroll including dealing with employees’ queries.

About you:

• Great attention to detail, time management, and organisation skills.
• Enjoy working under pressure at a fast pace.
• Working knowledge of HR functions and best practices.
• Exceptional interpersonal skills.
• Have or working towards CIPD Level 5.

What’s in it for you?

You’ll work with a collaborative team and join a fast-growth fintech where you’ll get the chance to learn and develop, and if that’s not enough, you also receive the following benefits:

• 25 days holiday per year
• Private Medical
• Life Assurance
• Ride to work
• Access to self-learning platform
• Bookboon
• Income Protection
• Workplace Pension
• Employee Assistance Programme

Educate, Discover & Inspire

At DNA Payments, we believe that diversity drives innovation and inclusion fosters creativity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We celebrate and promote an inclusive environment where all employees feel valued, respected, and empowered.

Join us in creating a workplace that reflects the diverse world and customers we serve.

Should you require any reasonable adjustments throughout the interview process, please make us aware.