HR Advisor

MTS Cleansing Services Ltd; Rochester; On-site; GBP 35,000 - 40,000; Full time

Job summary

A leading cleaning service provider in Rochester is seeking an HR Advisor to deliver exceptional HR support aligned with best practices and current employment regulations. The ideal candidate will have a CIPD Level 5 qualification and experience in employee relations, managing HRIS, and supporting the employee life cycle. This full-time role offers a salary between £35,000 to £40,000, along with benefits such as 20 days holiday plus bank holidays and health and wellbeing programs.

Benefits

20 days holiday plus bank holidays

Company pension

Health & wellbeing programme

Free on-site parking

Company events

Qualifications

• Experience managing employee relations and case management.
• Ability to handle sensitive cases with discretion.
• Proficient in employee engagement and development initiatives.

Responsibilities

• Provide operational HR support and act as the first point of contact.
• Lead employee relations including absence and disciplinary issues.
• Support onboarding processes and manage HRIS data.

Skills

CIPD Level 5 qualified or working towards

Knowledge of employment law

Strong relationship building

Effective communication skills

Organisational and administrative skills

Education

CIPD Level 5 qualification

Tools

HRIS and employee-related platforms

Job description

Position: HR Advisor

Location: Stanley House, Anthony's Way, Medway City Estate, Rochester, ME2 4NF

Line Reporting Manager: HR Manager

Salary Range £35,000 to £40,000

Monday to Friday 8.30am to 5.00pm (hour lunch)

Principle Duties And Accountabilities

• This role is crucial in delivering exceptional HR support aligned with best practice and current employment regulations. You will play a key role in helping us achieve the business objectives by providing a proactive and valuable generalist HR service.
• You will play a vital role in supporting the employee life cycle and driving success across HR and transformation initiatives.
  
  

Roles And Responsibilities

Operational HR Support

• Act as first point of contact for employee relation matters and case management.
• Lead, co-ordinate, coach and risk-manage employee relations including probationary periods, absence, disciplinary & grievance investigations, and capability processes.
• Collaborate with department leads and directors on the most sensitive cases.
• Ensure strong employee relations through the engagement of managers to fulfill their legal obligations effectively.
• Support on TUPE transfers, both in and out of the business, in line with TUPE guidelines.
• Be the escalation point for HR administration team on employee/manager query resolution.
  
  

Organisational Development

• Support the development and implementation of projects to improve employee engagement and retention across the business.
• Proactively identify areas and opportunities for process improvement and offer recommendations/solutions.
  
  

Administration

• Support HR Manager on the annual reward process performance/salary review, bonus, benefits.
• KPI Reporting - Review data, report on trends and advise managers/leaders on implementation of solutions.
• Support the development and implementation of policies and procedures, working collaboratively across all functions to ensure fit for purpose.
• Manage HRIS Data, ensuring it is reflective of organisational structure.
• Oversee and maintain departmental structure charts.
• Oversee the onboarding process for new employees, ensuring a smooth transition into the organisation.
• Notify the payroll and operation teams promptly of any employee changes within the employee life cycle.
  
  

Stakeholder Management & Communication

• Confidently influence key stakeholders to gain buy-in and support new ways of working, alternative solutions and key projects.
• Support stakeholders to implement any organisational change requirements, including proactive management and administration of Terms & Conditions, and Contracts.
• Meet regularly with HR Management to share analysis, highlight trends and identify insights from data including turnover, absence, engagement surveys, and exit interviews.
  
  

People & Culture

• Contribute to the development of initiatives aimed at enhancing employee engagement, retention, and overall workplace culture.
• Collaborate with Training and Development initiatives to improve employee skills and capabilities.
  
  

Qualifications / Competency

• CIPD Level 5 qualified or working towards
• Experience working with HRIS and employee-related platforms is desirable.
• Extensive Knowledge of employment law and current legislation
• Knowledge and understanding of GDPR compliance
• Experience in the generation and use of accurate data for informed decision making.
• Strong relationship building and stakeholder management
• Experience of managing change and delivery of projects.
• Flexibility and willingness to take on additional responsibilities related to the role
• Excellent organisational and administrative skills with strong attention to detail
• Methodical and able to effectively prioritise workload
• Effective written and oral communication skills
• Ability to work independently and as part of a team
• Proactive, confident and collaborative working style
  
  

Health & Safety

Section 7 of the Health & Safety at Work Act (1974) states the general duties of employees at work

It shall be the duty of every employee while at work to:

• To take reasonable care for the health and safety of themselves and of other persons who may be affected by their acts or omissions at work; and
• as regards any duty or requirement imposed on their employer or any other person by or under any of the relevant statutory provisions, to co-operate with them so far as is necessary to enable that duty or requirement to be performed or complied with
  
  

HR Advisor Health And Safety Responsibilities Are

• To understand and comply with the company health and safety policy
• To influence and promote a positive health, safety culture within the organisation and lead by example
• To ensure all works activities are carried out in a safe manner and in accordance with legislative, company requirements and the risk assessments
• To ensure housekeeping of the works and welfare areas are fully maintained
• To carry out comprehensively and complete in full, all company required documentation
• To report all health, safety and environmental incidents to the Line Manager within 2 hours of it happening
• To ensure awareness of the company fire and first aid arrangements, and emergency evacuation procedure
  
  

What We Offer

• 20 days holiday plus bank holidays
• Full PPE provided
• Company events
• Company pension
• Free parking / On-site parking
• Health & wellbeing programme
• Death In Services
• Referral programme
  
  

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