HR Advisor

Total Care Matters; Nottingham; Hybrid; GBP 28,000 - 31,000; Full time

Job summary

Total Care Matters is seeking a compassionate and committed HR Advisor to support its HR team. This permanent role requires someone knowledgeable in employee relations and employment law, helping to foster a supportive workplace culture. The position offers benefits like career progression and a hybrid working model. Ideal candidates are confident communicators passionate about supporting people in care.

Benefits

Career progression & funded professional development (CIPD included)

Hybrid working and flexible work culture

28 days annual leave (incl. bank holidays)

Employee Assistance Programme (24/7 confidential support)

Blue Light Card discounts

Casual dress and supportive team culture

On-site parking

Health cash plan and Westfield Rewards

Staff referral bonus

Qualifications

• Knowledge of safeguarding best practices and employment law.
• Experience in handling employee relations and advising managers.
• Proactive with a can-do attitude, focusing on supporting people.

Responsibilities

• Full cycle of employee relations including performance and grievances.
• Managing flexible working requests and maternity processes.
• Coordinating safeguarding related HR processes.

Skills

Employee Relations

Communication

Organisation

Data Management

Knowledge of Employment Law

Education

CIPD Qualification

Tools

HRIS

MS Office

Job description

Job Title: HR Advisor

Location: Remote/ Hybrid, based in Nottingham

Salary: 28,000 - 30,500 per annum

Job type: Permanent, Full Time - Monday to Friday 9am to 5:30pm

Total Care Matters is a well-established provider of residential children's homes across the East Midlands, caring for young people aged 8-17. With nine homes and more on the horizon, we're committed to delivering exceptional outcomes and achieving 'Outstanding' ratings from Ofsted. We believe a thriving team is key to delivering excellent care - and you'll be part of making that happen.

About the role:

Do you believe every child deserves a safe, nurturing home where they can thrive, learn, and build meaningful relationships? At Total Care Matters, we share your passion - and we're growing our team.

We're looking for a committed and compassionate HR Advisor to help us shape a supportive workplace culture that empowers those who care for our children.

As our HR Advisor, you'll be a vital part of our friendly HR team, supporting the people strategy and providing day-to-day HR operational support. Reporting to the HR Business Partner, you'll be a trusted point of contact for managers and staff, handling employee relations, supporting performance and wellbeing, and contributing to strategic projects.

Key duties:

• Full cycle of employee relations including absence, performance, disciplinaries, and grievances
• Co-ordinating safeguarding related HR processes including leading on safeguarding investigations
• Managing flexible working requests, maternity/paternity processes, and absence referrals (including Occupational Health)
• Monitoring and reporting annual leave via the HRIS system
• Overseeing QCF Level 3 and 5 qualifications tracking and liaising with assessors
• Conducting staff surveys and exit interviews and analysing feedback
• Working with our employment law advisors to ensure compliance across all HR activities

About you:

• A confident communicator and advisor to staff and managers alike
• Highly organised with excellent attention to detail
• Confidence handling ER casework and advising managers at all levels.
• A proactive, can-do attitude and a genuine passion for supporting people.
• Comfortable working with HRIS, MS Office, and managing data effectively
• Knowledgeable in employment law and safeguarding best practices
• Championing initiatives that make us an employer of choice in the care sector

We're looking for someone who's confident, approachable, and an excellent communicator - someone who can combine compassion with professional rigour.

Benefits:

• Career progression & funded professional development (CIPD included)
• Hybrid working and flexible work culture
• 28 days annual leave (incl. bank holidays)
• Employee Assistance Programme (24/7 confidential support)
• Blue Light Card discounts
• Casual dress and supportive team culture
• On-site parking
• Health cash plan and Westfield Rewards
• Staff referral bonus

This post is exempt from the Rehabilitation of Offenders Act 1974 and subject to an enhanced DBS Disclosure check.

'Total Care Matters Ltd. is committed to safeguarding and promoting the welfare of children and young people. To achieve our commitment, we will ensure continuous development and improvement of robust safeguarding processes and procedures that promote a culture of safeguarding amongst our workforce'.

If you feel you have the necessary skills and experience to be successful in this role, click on the APPLY button to send your CV and Cover Letter for this role.

Candidates with the relevant experience or job titles of: HR Advisor, HR Generalist, HR Officer, HR Analyst, HR Data Analyst, Human Resource Analyst, Senior HR Assistant, HR Adviser, Senior HR Advisor, Assistant HR Manager, HR Coordinator, Human Resource Advisor may also beconsidered for this role.