HR Advisor

(function(w,d,s,l,i){w[l]=w[l]|[];w[l].push({'gtm.start':new Date().getTime(),event:'gtm.js'});var f; Melton; On-site; GBP 30,000; Full time

Job summary

Join a leading retail company as an HR Advisor at their Store Support Centre in Melton. This role involves providing essential HR guidance to over 340 stores, managing employee relations, and supporting managers in a fast-paced environment. With a competitive salary and various benefits, it's an excellent opportunity to grow your HR career.

Benefits

30 days annual leave

Pension scheme

24/7 employee assistance programme

Online GP access

Employee discounts

Lifestyle savings and wellbeing offers

Qualifications

• Interest in employment law and administrative experience in a commercial environment.
• Excellent communication skills for service delivery to field-based managers.
• Ability to maintain confidentiality in HR matters.

Responsibilities

• Be the first contact on the HR Advice Line for store managers.
• Manage long-term absence cases and conduct welfare calls.
• Support policy development and maintain HR documentation.

Skills

Communication

Problem Solving

Confidentiality

Job description

Join Our People Team: HR Advisor Position Open at Heron Foods Store Support Centre in Melton (HU14 3HJ)!

Are you passionate about people, problem-solving, and providing great advice? Heron Foods is looking for a HR Advisor to join our HR team at our Store Support Centre in Melton, near North Ferriby. This is an exciting opportunity to support over 340 retail stores by providing essential guidance on employee relations and HR best practice.

With a salary of GBP29,942 and the opportunity to make a real difference in a business that continues to grow at pace, this role is ideal for someone with strong communication skills and a passion for supporting people managers in a fast-moving retail environment.

What You ll Be Doing

• Be a first point of contact on the HR Advice Line, supporting store managers with HR queries such as absence, performance, investigations, and grievances.
• Manage long-term absence cases, including regular welfare calls, documentation, and occupational health referrals.
• Support colleagues by handling employee concerns sensitively and professionally.
• Liaise regularly with the Employee Relations Manager to coordinate priorities and ensure alignment across the HR function.
• Contribute to policy development and ensure documentation stays up to date and relevant.
• Support Line Managers by note-taking during calls and advising on HR processes.
• Manage shared inboxes and action HR queries in a timely manner.

Admin & Coordination Tasks

• Ensure HR letters and documentation are issued accurately and on time.
• Maintain HR systems, including TMS and internal ticketing platforms.
• Prepare and provide data for management information reports.
• Support the performance management process by collating paperwork and assisting managers with next steps.
• Prepare disciplinary and capability packs where required.
• Maintain accurate employee records and scan documentation to personal files.

Essential Skills, Experience and/or Qualifications

• An interest and willingness to understand employment law and proven administrative experience; preferably in a commercial environment.
• You will have excellent communication skills with the ability to deliver a service to various field based managers.
• You will communicate well both verbally and in writing and will understand the need with confidentiality in dealing with all HR and training issues.

What We Offer

• 37.5 hours per week, Monday to Friday (8.30am 4.30pm).
• 30 days annual leave (with the option to purchase additional days).
• A pension scheme and access to a 24/7 employee assistance programme.
• Online GP access for you and your family.
• Employee discounts across Heron Foods and B&M stores.
• Lifestyle savings and wellbeing offers through BenefitHub.

At Heron Foods, we re proud of our strong values and commitment to our people. As part of the HR team, you ll be at the heart of supporting our store colleagues and helping us maintain a positive, high-performing working culture.

Ready to apply? Don t miss this opportunity to develop your HR career in a growing retail business. Apply today!