HR Advisor

Guys & St Thomas Hospital; London; Hybrid; GBP 35,000 - 40,000; Full time

Job summary

Join a leading pathology company as an HR Advisor, providing comprehensive HR guidance to managers and employees. In this hybrid position, you will handle employee relations, support complex cases, and contribute to the development of HR practices, enhancing services to our healthcare partners.

Benefits

Contributory pension scheme

Generous annual leave entitlement

Learning and development opportunities

Qualifications

• Proven HR Advisory experience.
• Experience of complex employment relations issues.
• Familiarity with HR information systems.

Responsibilities

• Provide first level HR support and advice.
• Manage ER case management and related processes.
• Interpret HR policies and respond to inquiries.

Skills

Stakeholder management

Problem solving

Time management

Conflict management

Excellent IT skills

Education

GCSE standard with A-C in Maths and English or equivalent

Tools

Microsoft Teams

MS Office Suite

Job description

Employer Synnovis Employer type Private Sector Site Friars Bridge Court Town London Salary £35,000 to £40,000 per annum depending on experience (pro rata) Closing 13/07/2025 23:59

The place to work in pathology

We are looking for top talent to join the UK’s leading and fastest growing pathology company – a scientific organisation with a clinical purpose.

Working in partnership with our service partners, Guy’s and St. Thomas’ Hospitals, King’s College Hospital and Princess Royal University Hospital we aim to set the standard for the future of pathology.

Job overview

We are currently seeking an experienced and dynamic HR Advisor to join our advisory team at Synnovis on fixed term basis. As a HR Advisor, you will provide comprehensive HR advice and guidance to managers and employees at all levels of the organisation, helping the business provide an industry leading scientific healthcare service to our Trusts. We offer hybrid working, with time split between our flagship headquarters building, our hospital sites and home.

You will be confident in providing the majority of your service remotely, via Microsoft Teams and telephone, but still building a strong rapport and trust with your client managers and employees.

Our managers will look to you for expert advice on the interpretation and application of our policies and procedures and you will need to work closely with the HR Business Partners who have the strategic responsibility for their respective Divisions. The Advisory function forms an integral part of the wider HR team, and you will provide a seamless end to end HR service with the assistance of your colleagues in HR administration, recruitment, learning and development, training and legal.

Main duties of the job

You will be a key member of a small HR Advisory team providing first level HR support to all managers and employees, at all levels and in all locations, with a timely, high quality HR Advice & ER case management service.

In addition, you will support the wider HR Team, with effective and professional HR advice and whilst providing HR Business Partners a tailored, business-focused, operational HR advice on the people implications of business plans and other developments and improving the core HR service to meet customers’ expectations.

You will act as a point of contact for managers and employees, when they require advice and guidance on HR transactional processes and procedures.

You will provide first line advice on employee relations related policy issues such as discipline or grievance and support all aspects of ER case management and administration.

You will interpret HR policies and employment legislation, advise on risk management, coach and support managers in handling change processes and complex casework whilst championing cultural standards.

Working for our organisation

Your development and learning

You will have a suite of learning opportunities available through The Synnovis Way Development programme which is used across Synnovis to enable you to reach your potential, learn new skills and achieve your goals.

This is managed between you and your line manager in line with your own personal and professional development ambitions.

You can apply for finance to drive innovation and service development for the benefit of patients through our Innovation Accelerator Fund.

Detailed job description and main responsibilities

• To provide a comprehensive HR advisory service both remotely and on a face-to-face basis to approximately 2000 managers and employees, based across 4 main London locations, as well as our Orpington and Harefield hospital sites.
• The role will involve responding to enquiries relating to employees on Synnovis and TUPE terms and conditions of employment and include a broad range of HR and employee relations issues including sickness absence, discipline, grievance, probation and equal opportunities.

· To participate in employee relations case management and provide support to the Senior HRBP, HRBP’s and Operations Directors and/or lead on case management where appropriate including the organisation of meetings, hearings, panels and related supply of information and the production of agreed minutes as required.

• To maintain the HR Advisory Mailbox, HR Service Desk on ServiceNow and case management tracker.
• To advise mangers and employee on the application of Synnovis HR policies and procedures, ensuring compliance with company policies and legislative requirements and the application of best employment practices.
• To identify any trends in cases or enquiries and suggest potential strategies to reduce them
• To take a proactive role in the communication and dissemination of new policies and procedures, ensuring managers are trained and competent in their application.
• To develop positive and effective working relationships with HR colleagues, managers, staff representatives and external agencies.
• To provide on-going coaching of Operations line managers to increase their skills and employee management capabilities.
• Helping to deliver training and development modules to our managers to develop their management skills and abilities

Synnovis is a pathology partnership between SYNLAB UK and Ireland, and the NHS, including sites, Guy’s & St Thomas’ NHS Foundation Trust and King’s College Hospital NHS Foundation Trust, to deliver and transform pathology services across South East London.

The partnership provides services to 1.7 million people living in South East London, as well as to hundreds of thousands of patients from outside the region who use local healthcare services.

The partnership provides diagnostics, testing and digital pathology for hospital trusts, GP services and other healthcare providers.

Synnovis’ Corporate HQ; housing our Finance, Procurement, HR, Service Improvement and Business Development teams. We have a relaxed, but professional atmosphere with monthly corporate updates to keep you informed on our progress. Situated 5 minutes from Southwark station you will have easy access to the vibrant South Bank and local amenities.

Person specification

Qualifications

• Educated to GCSE standard with A-C attained in Maths and English, or equivalent

Experience

• Proven HR Advisory experience
• Experience of contribution to the delivery of projects and interventions
• Substantial experience of Employee Relation case management within an HR environment, providing advice on a wide range of employee relations and employee development issues.
• Experience in managing complex and sensitive employment relations issues to Tribunal level
• Experience of working with confidential, sensitive data
• Experience of contribution to the delivery of projects and interventions.
• Experience of working in health sector – multi site experience
• Experience of working with HR information systems

Skills & Knowledge

• Key stakeholder management with ability to influence and build relationships with managers and staff
• Solutions orientated with the ability to problem solve and identify new and improved ways of working
• Ability to prioritise own workload, manage projects and solve problems to meet deadlines, with minimal supervision
• Ability to manage conflict effectively and overcome resistance
• Ability to work under pressure, use own initiative and recognise own limitations
• Excellent IT skills with good experience of MS Office Suite particularly Word & Excel
• Ability to use formulae and pivot tables within excel

Applications are welcomed from applicants with a disability. We can make reasonable adjustments and offer support and advice in a variety of ways throughout the application process. All applicants are welcome to apply regardless of age, disability, gender, marital status, race, nationality or ethnic origin, religion, or sexual orientation. Equality of opportunity is our policy.

Our Bank workers enjoy competitive market rates and flexible contract assignments across all of our sites, dependent on your availability and location.

For our Permanent workforce we offer a competitive benefits package.

All employees are entitled to:

• Contributory pension scheme
• Generous annual leave entitlement

Safeguarding children and vulnerable adults. All employees have a responsibility for safeguarding children and vulnerable adults in the course of their daily duties and for ensuring that they are aware of the specific duties relating to their role.

Please apply for this post on-line. If you have problems with using the online process, or need any assistance, please email [e-mail]

Your e-mail address is important to us. We communicate to all job applicants via the e-mail address which has been provided on the application form. Please ensure that you check your e-mail on a regular basis.

Due to the high volumes of applications we receive, we reserve the right to close any adverts before the published closing date once we have received a sufficient number of applications.

If you decide to apply for this post but do not hear back from us within three weeks of the closing date, please assume that you have not been short-listed on this occasion.

Thank you for your interest in Synnovis.

Employer certification / accreditation badges

Our dedicated and talented staff make it their mission to provide outstanding care for our patients.

Fake job offers for medical professionals living abroad

The Trust has been made aware of a scam targeting medical professionals living abroad who are being sent fake letters offering a job. These letters contain the Trust’s contact details and are often signed by the Chief People Officer.

These letters are fake.

If you receive an offer of employment, please do not reply to the letter, provide any personal details, or send any money to anyone asking for a fee for the placement/job. If you have lost money or sent personal details you should immediately report it to your local law enforcement and contact your bank.

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