HR Advisor

InterContinental Hotels Group; London; On-site; GBP 38,000 - 50,000; Full time

Job summary

InterContinental London Park Lane is seeking an HR Advisor to enhance HR functions and manage employee relations. Ideal candidates will be experienced in UK employment law, demonstrate outstanding communication skills, and drive positive workplace culture. This role offers a competitive salary and numerous benefits, contributing to a thriving, supportive environment.

Benefits

Free meals on duty

Hotel and restaurant discounts

50% discount in F&B outlets

Discounts from over 15,000 stores

31 days holiday including bank holidays

Financial wellbeing app access

Life insurance

Qualifications

• Proven experience in handling complex employee relations.
• High level of organisation and management of multiple priorities.
• Composed and professional in sensitive conversations.

Responsibilities

• Act as point of contact for employee relations.
• Manage ER cases, including disciplinary and grievance procedures.
• Support onboarding and employee experience.

Skills

Knowledge of UK employment law

Excellent communication

Relationship-building skills

Organisational skills

Tools

Microsoft Office

Job description

Hotel: London Park Lane (LONHB), One Hamilton Place, Park Lane, W1J 7QY

AtInterContinental London Park Lane, we are currently looking for anHRAdvisorto join our dynamic team in the heart of Mayfair with an immediate start.

Welcome to InterContinental London Park Lane

Located at one of the capital's most prestigious addresses, where the late Queen Elizabeth II once resided. Our hotel redefines traditional luxury, offering a blend of modernity and flexible sophistication in the heart of Mayfair. Inspired by its scenic views overlooking two Royal Parks, our establishment boasts elegant natural interiors and award-winning seasonal cuisine.

We are seeking a dynamic and forward-thinking HR Advisor to support and drive continuous improvement across HR functions, proactively manage employee relations, ensuring consistency and fairness and dealing with a wide range of sensitive and complex ER cases.

This role is ideal for an experienced HR professional who thrives on implementing change, resolving complex employee issues, and contributing to a high-performing, people-centric culture.

Key Responsibilities:

• Act as the first point of contact for managers and employees on ER-related matters.
• Manage end-to-end a broad spectrum of ER cases including disciplinaries, grievances, investigations, and absence management.
• Support onboarding and ensure a positive employee experience during the first 90 days.
• Provide guidance on HR policies, legislative updates, and best practice.
• Contribute to HR projects such as change management, restructures, and TUPE.
• Maintain HR systems, compliance records, and support with reporting and data analysis.
• Promote a positive, inclusive, and engaging workplace culture and understands what a positive culture looks and feels like.

What We’re Looking For:

• Strong knowledge of UK employment law and ACAS Code of Practice
• Proven experience in handling complex ER cases
• Excellent communication, coaching, and relationship-building skills
• Composed, diplomatic and professional in handling sensitive or difficult conversations.
• Highly organised with the ability to manage multiple priorities.
• Responds to workplace changes with flexibility and optimism.
• Confident in using HR systems and Microsoft Office tools.

We are committed to offer and provide our HR Advisor with a competitive salary and a large range of benefits including:

• Free meals on duty.
• Amazing discounts for our hotels and restaurants around the world for you and your friends & family.
• 50% discount in our F&B outlets
• Discounts from over 15,000 stores – all the way from retail to cinema with our Hapi benefits scheme.
• Exclusive local discounts at Hard Rock Café, The Backroom Bar, El Pirata to name a few!

On top of these great benefits, we also provide:

• Competitive salaryplus Service Charge, paid overtime and great IHG perks!
• 31 days holiday each year, including bank holidays, and this increases up to a maximum of 33 days (prorata).
• Wagestream - a financial wellbeing app giving you the opportunity to save, track and withdraw your pay as you earn it.
• We provide every employee company sick pay and life insurance.
• Professional career development with our IHG Leadership programs plus access to our digital online learning platform and numerous other learning and development opportunities
• Most importantly, we’ll help you grow and develop you as an individual.

InterContinental London Park Lane, our ambition is to define our unique culture.

• The kind of culture that inspires you to be all you can be.
• An invitation to tap into your unique personality to deliver and achieve incredible things.
• An expectation to play your part in empowering and inspiring others.
• An opportunity to learn, grow and push what’s possible.
• The promise of a personal and professional journey
• A place where everyone can belong and feel part of something bigger.

Please click ‘apply’ now!

You must meet the legal requirements to work in the UK.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

Who we are

As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.