HR Advisor

Addison Lee; Liverpool; On-site; GBP 34,000 - 40,000; Full time

Job summary

Addison Lee is seeking an HR Advisor for the CityFleet NorthWest business unit in Liverpool. The role includes managing employee relations, guiding line managers, and improving HR services. Candidates should have experience in a busy HR advisory role, with a focus on employee engagement and a CIPD qualification. Offers include a competitive salary up to £40,000, a bonus, wellness programs, and generous annual leave among other benefits.

Benefits

Up to 5% Bonus

Life Insurance

Private Medical Insurance

33 days Annual Leave

Extensive retail discounts via Reward Gateway

Support with Professional Training

Qualifications

• Demonstrable experience of working in an advisory role within a fast-paced HR department.
• Experience of handling maternity, paternity, and long-term sickness cases.
• A desire to continuously improve and develop HR and employment law knowledge.

Responsibilities

• Advise, guide and coach line managers on employee relations matters.
• Manage people-related issues including disciplinaries, grievances, and performance management.
• Work closely with the Talent Partner on onboarding processes.
• Develop effective relationships with stakeholders to promote good employee relations practices.

Skills

Employee Relations

Communication Skills

Analytical Skills

Coaching

Case Management

Education

CIPD Level 3 or above

Job description

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We are excited to offer an opportunity to join our team as a HR Advisor. This role is a dedicated HR Advisor to the CityFleet NorthWest business unit which comprises of ComCab Liverpool, Argyle Satellite, and King Kabs . The role is part of the HR team which is a centralised function sitting within the Addison Lee and reports into the HR Business Partner.

Your specialist area and focus will be all things employee relations, employee engagement and providing HR advice and service across the business. You will also support on policies and processes and support the wider HR team on any projects.

About us

Addison Lee – Giving London Life a Lift

Since 1975, Addison Lee has been at the heart of London’s transport network, delivering safe, stylish, and reliable journeys. As the capital’s leading passenger car, courier, and black taxi service, we take pride in setting industry standards.

Our strength lies in our employees and drivers- genuine, ambitious, united, and proud. We believe every journey should be more than just a ride, combining cutting-edge technology with exceptional service to transform the experience for clients and drivers alike.

As part of ComfortDelGro Group, our reach extends beyond London, connecting a global private hire network of over 34,000 vehicles. Our network spans public transport (buses and rail), point-to-point services (taxis and private hire cars), and business-to-business mobility solutions, ensuring seamless connectivity for millions of people every day.

This role will be supporting City Fleet. CityFleet is a leading provider of transport solutions, delivering high-quality, reliable, and customer-focused services across the UK. We specialise in corporate and public sector transport, offering innovative and efficient mobility solutions that keep businesses and communities moving.

Location

Requirements

Main Accountabilities

• Advise, guide and coach line managers through matters relating to employee relations within our offices (with cover for other areas of the business where required)
  
• Effective case management of people related issues such as disciplinaries, grievances, performance management, flexible working, redundancies and restructures, TUPE processes, health & wellbeing, absence management, occupational health referrals, mediation referrals
  
• Work closely with the Talent Partner on the end-to-end onboarding process of new hires ensuring they are still supported once introduced to the organisation
  
• Manage probation process from end to end.
  
• Analyse ER activity to ensure ongoing improvement through the production of monthly reports and updates
  
• Develop effective relationships with all relevant stakeholders across Northwest entity to promote good and consistent employee relation practises.
  
• Develop and deliver training workshops to line managers to grow and empower them in their people management capabilities in line with Company values.
  
• Work with our Internal Comms Manager to ensure employee engagement is consistent across the sites.
  
• Act as a functional expert on all People Policies and Procedures and update when required
  
• Have a focus on continuous improvement to ensure the HR team always adds the maximum value, making recommendations where enhancements to the OneER service can be made
  
• Understand and keep up to date with new employment legislation and to proactively seek out HR initiatives that can be implemented at Addison Lee
  
• This list is not exhaustive and the job holder will may be asked to undertake other responsibilities as an when required.
• Experience of providing support and guidance to people managers using clear and adaptable communication skills
• Demonstrable experience of working in an advisory role within a fast paced HR department with high volumes of employee relations cases
• An ability to interact with and influence people from all departments and at all levels within business is critical
• Demonstrable experience of taking ownership for managing employee relations cases with line managers from start to finish including probations, grievances, disciplinaries and capability issues.
• A desire to continuously improve and develop HR and employment law knowledge and expertise.
• Data driven and analytic approach to managing the ER along with ongoing reporting of key metrics
• CIPD Level 3 qualification or above
• Experience of handling maternity, paternity and long-term sickness cases.

As well as a salary of up to £40,000, you'll also receive: Up to 5% Bonus, Life Insurance (Death in Service), 2 days paid volunteering leave a year, Private Medical Insurance & Travel Insurance (after 1 year), Wellness Program, Cycle to Work Scheme, 33 days Annual Leave (incl. bank holidays), extensive retail discounts via Reward Gateway (e.g. 5% off most major supermarkets), support with Professional Training and Qualifications via Apprenticeships, Season Ticket Loans, Discounted Cabs and Courier services (within London).

Equality and Diversity Information

Addison Lee is an equal opportunities employer and welcomes applications from all sections of the community.

Addison Lee are a Disability Confident employer, we have made commitments to employ, keep and develop the abilities of disabled staff.