HR Advisor

Topps Tiles; Leicester; On-site; GBP 35,000 - 50,000; Full time

Job summary

Topps Tiles is seeking a dedicated HR Advisor to support retail stores across the South of England. This dynamic field-based role involves partnering with management to provide expert HR guidance on employee relations, recruitment, and policy implementation. Successful candidates will have strong knowledge of UK employment law and proven HR experience, along with the ability to engage staff and influence stakeholders effectively. Join a company that offers competitive bonuses, flexible working, and opportunities for personal development in a rewarding career.

Benefits

Company bonus (up to 20% of base salary)

Generous staff discount

Share Save scheme

Pension and life assurance

Increased holiday allowance with length of service

Qualifications

• Proven experience in a generalist HR role, ideally within retail or a fast-paced environment.
• Ability to build relationships and influence stakeholders at all levels.
• Comfortable delivering training and presentations.

Responsibilities

• Provide expert advice and coaching to managers on HR policies, procedures, and best practices.
• Support and manage employee relations cases including disciplinary, grievance, absence, and performance issues.
• Collaborate with the recruitment team to support local hiring needs and onboarding processes.
• Deliver HR-related training and workshops to store teams.
• Ensure compliance with employment law and internal policies across all locations.
• Contribute to HR projects and initiatives that enhance employee engagement and operational effectiveness.

Skills

Interpersonal skills

Communication skills

Employee relations

Coaching

Knowledge of UK employment law

Recruitment

Education

CIPD Level 5 or working towards qualification

Job description

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*FIELD BASED, COMPANY CAR/CAR ALLOWANCE AVAILABLE*

Topps Group is home to premier UK tile brands including Topps Tiles, Pro Tiler Tools, Parkside, Tile Warehouse & CTD. Our foremost retail brand Topps Tiles stands as the nation’s largest specialist distributor of tiles and associated products with 300 stores nationwide. Our plans for growth across both domestic and commercial markets, across physical stores and online, mean we continuously seek new and fresh talent to complement our current team, as well as developing our people to reach their full potential.

As a HR Advisor, you will play a key role in delivering proactive and responsive HR support to retail stores across the South of England. You’ll partner with store managers and Area Sales Managers to provide expert guidance on employee relations, performance management, recruitment, and policy implementation. This is a field-based role requiring regular travel to store locations across the South of the UK, ensuring a visible and accessible HR presence. You will also be required to attend Head Office in Leicester at least once a week.

Key Accountabilities:

• Provide expert advice and coaching to managers on HR policies, procedures, and best practices.
• Support and manage employee relations cases including disciplinary, grievance, absence, and performance issues.
• Collaborate with the recruitment team to support local hiring needs and onboarding processes.
• Deliver HR-related training and workshops to store teams (e.g. managing performance, conducting investigations).
• Ensure compliance with employment law and internal policies across all locations.
• Contribute to HR projects and initiatives that enhance employee engagement and operational effectiveness.
• Maintain accurate records and documentation in line with GDPR and company standards.
• Act as a trusted point of contact for employees, promoting a positive and inclusive workplace culture.
• Work closely with Area Sales Managers and store managers to deliver trust and support from a HR perspective
• Engage store colleagues to support retention and performance
• Work closely with other HR colleagues across Recruitment, Payroll and L&D to deliver a comprehensive service
• Proven experience in a generalist HR role, ideally within retail or a fast-paced environment.
• Strong knowledge of UK employment law and HR best practices.
• Excellent interpersonal and communication skills.
• Ability to build relationships and influence stakeholders at all levels.
• Full UK driving licence and willingness to travel regularly across the South of England.
• Ability to commute to Leicester once a week
• CIPD Level 5 or working towards qualification.
• Experience managing multi-site HR support.
• Comfortable delivering training and presentations.

In a culture where hard work is recognised and great results are rewarded, you can look forward to a company bonus that will give you a share of our success (Up to 20% of your base salary). Then there’s a generous staff discount, a Share Save scheme, pension and life assurance, a holiday allowance that increases with length of service and a wide range of other benefits. Plus flexible working, free on-site parking, generous discounts on products and services and more. A lot more. We’re committed to promoting talent from within too, which means you’ll be well-supported to build a rewarding career with an individual development plan and lots of training on offer.