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HR Advisor

Education Personnel Management

Huntingdonshire

Hybrid

GBP 30,000 - 50,000

Full time

9 days ago

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Job summary

An established industry player in education services is seeking a dedicated HR Adviser to enhance their HR Services Team. This role is pivotal in delivering expert advice on people management to schools, ensuring exceptional customer service and compliance with employment legislation. The ideal candidate will have a passion for developing strong relationships and a commitment to improving efficiency and professionalism in HR practices. Join a supportive environment that values career progression and offers a range of benefits, including flexible working arrangements and tailored development programs. This is an exciting opportunity to make a significant impact in the education sector.

Benefits

26 days annual leave + 8 days public holiday
Generous pension package
BUPA Cash Payment
Flexible working arrangements
Cycle Scheme
Company events
Tailored learning and development programmes
Inclusive workplace

Qualifications

  • Minimum of 18 months experience in an HR advisory role.
  • Current membership of the Chartered Institute of Personnel and Development.

Responsibilities

  • Manage a portfolio of schools on all aspects of people management.
  • Coach junior team members and respond to customer inquiries professionally.
  • Provide support on employment legislation and complex casework.

Skills

HR Advisory Skills
Customer Service
Employment Legislation Knowledge
Coaching and Mentoring
Attention to Detail
Time Management

Education

Membership of the Chartered Institute of Personnel and Development

Tools

HR Management Software

Job description

Job Description

We are recruiting for a HR Adviser to join our HR Services Team based in Huntingdon.

We are an award-winning and accredited education services business with 30 years of expertise.

We are a technology-enabled business, but people are at the heart of what we do. We believe in developing long-lasting relationships with our customers and employees.

We are 100% dedicated to education and our expert team of 200 highly qualified employees support more than 2,500 schools nationwide.

Purpose of the role

Working in partnership with our schools and their leaders you'll contribute to the successful delivery of their people strategies.

To ensure outstanding customer service across the organisation by delivering, and supporting colleagues to deliver, expert advice and guidance on all aspects of people management in a timely and effective manner, whilst maintaining the highest levels of confidentiality and integrity.

You will be constantly striving to improve the efficiency and professionalism of working practices to meet the company's objective of “clarity and consistency” and working “smarter not harder” to facilitate an increase in customer base whilst maintaining and improving customer service.

Roles & Responsibilities

  • Manage and support a portfolio of schools on all aspects of people management.
  • Coach and mentor junior team members to support their development and ensure that all customers receive timely, accurate and professional advice.
  • Respond to a wide range of customer enquiries, via telephone, e-mail, or other correspondence, relating to people issues in a professional manner.
  • Offer accurate interpretation, advice, application, and representation to customers on employment legislation, best practice, and policies in relation to a range of people matters, including complex casework on recruitment and selection, remuneration, terms and conditions of service, disciplinary and capability cases, grievance, redundancy, and whole school restructures.
  • Visit schools and customers to provide support and advice on people concerns.
  • Attend and advise at formal hearings/appeals and union consultation meetings.

Requirements

  • Current membership of the Chartered Institute of Personnel and Development.
  • Minimum of 18 months experience in an advisory position within a HR environment.
  • Competency in establishing good working relationships with a range of customers e.g. headteachers, governors, and senior managers.
  • Competency in working within the constraints of predefined employment policies and procedures.
  • Good attention to detail.
  • Ability to prioritise and work well under pressure to strict deadlines.

Supporting information and working conditions

  • Homework base with working visits to Huntingdon.
  • Client site visits essential for on-site meetings.
  • Full UK driving license required.
  • Occasional overnight stays may be necessary for this role.

Other information

We offer a wide range of benefits:

  • 26 days annual leave + 8 days public holiday.
  • A generous pension package.
  • BUPA Cash Payment.
  • Flexible working arrangements.
  • Cycle Scheme.
  • Company events.
  • Tailored learning and development programmes.
  • An inclusive and open workplace.

At EPM we have great career progression and learning and development courses along the way. We are all about supporting our staff and promoting people from within.


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