HR Advisor

Keys Group; Halesowen; On-site; GBP 30,000 - 45,000; Full time

Job summary

An organization supporting children and families is seeking an experienced HR Advisor in Halesowen. The role involves providing expert HR support across multiple sites, managing a demanding caseload, and ensuring compliance with policies. Ideal candidates should have CIPD Level 5 and experience in handling complex employee relations issues. The position promises a challenging yet rewarding environment with opportunities for professional growth.

Qualifications

• CIPD Level 5 or equivalent experience required.
• Experience in managing complex employee relations issues.
• Sound knowledge of employment law and HR best practices.

Responsibilities

• Provide timely HR advice on various HR matters.
• Support and guide HR Advisors in their roles.
• Coach managers in applying HR policies.

Skills

HR expertise

Resilience

Knowledge of employment law

Analytical skills

Communication skills

Education

CIPD Level 5 in Human Resource Practice

Job description

Keys Group brings together three leading UK providers of specialist education, care and activities - Accomplish, Keys, and Peak - to support over 2,000 children, young people, adults and families across England and Wales. We deliver care through residential homes, schools, supported living and community-based services, creating safe, nurturing and ambitious environments where everyone can thrive.About the role Are you an experienced HR professional ready to take the next step in your career? We are looking for a HR Advisor to deliver expert, confidential HR support across multiple sites. Acting as the first point of contact for staff and external stakeholders, you will provide clear, consistent advice in line with policies, procedures and regulatory requirements. In this fast-paced role, you will work closely with a Senior HR Advisor, ensuring the delivery of a high quality, responsive service across the organisation. The right candidate will be able to hit the ground running, be confident handling a demanding caseload of up to 50 complex cases, demonstrating resilience, sound judgement and a proactive approach to problem solving.Key Responsibilities

• Provide timely HR advice on absence, disciplinary, grievance, performance, probation and case management, ensuring compliance with legislation and company policies.
• Support and guide the HR Advisor, ensuring advice aligns with best practice and business needs.
• Coach managers in applying HR policies fairly and consistently.
• Advise on employment matters including redundancy, TUPE and organisational change, attending sites where needed.
• Maintain accurate records to support decisions and future reference.
• Contribute to policy updates, employment documents and HR projects.
• Manage a complex caseload with competing priorities and tight timescales.
• Support general HR administration including issuing letters and change documents.
• Uphold confidentiality while meeting safeguarding responsibilities.
• Provide management with data on sickness, turnover, discipline, grievances, and performance to support timely HR issue resolution.
• Maintain confidentiality while upholding safeguarding responsibilities.
• Carry out other duties to support business goals as required.
  
  Essential: CIPD Level 5 in Human Resource Practice or equivalent experience
• Essential: Resilient to manage demanding colleagues and sensitive ER Issues
• Essential: Experience and knowledge in managing complex ER issues and supporting colleagues throughout these processes
• Sound knowledge of employment law and HR best practice
• Ability to research, analyse and reason logically within tight and conflicting timeframes
• Ability to write and present information
  
  Due to the nature of the role, it is necessary for the appropriate level of criminal record disclosure to be undertaken (DBS).Keys Group are very proud to have signed the Armed Forces Covenant that means we have made a commitment to welcoming service personnel, veterans and military families into the group. We are delighted to have veteran friendly policies, offer a Veterans Peer Support Network within our teams and can offer Military Awareness and support to our colleagues.As part of our commitment, we will offer a guaranteed interview to current and former service personnel providing that they meet the criteria of the role that they are applying for. If you feel that you meet the criteria for this, please ensure that you have your military experience detailed on your CV for one of our resourcing team to get in touch.