HR Advisor

Atlas Recruitment Group Limited; Derby; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking an HR Operations Specialist for a one-year fixed-term contract. This role involves managing complex HR cases, improving processes, and supporting operational excellence. The ideal candidate will have a strong background in HR service operations and a good understanding of HR technology. This position offers an exciting opportunity to contribute to continuous improvement while working in a collaborative environment. If you are passionate about HR and ready to take on challenges, this role is perfect for you.

Qualifications

• Experience in delivering HR service operations and managing complex HR cases.
• Good understanding of HR technology and process management.

Responsibilities

• Manage complex HR cases and customer escalations from engagement to resolution.
• Identify recurring queries and enhance policies and processes.

Skills

HR Service Operations

Process Management

Continuous Improvement

Payroll Management

Tools

Workday

ServiceNow

SAP

Excel

Job description

HR Operations Specialist - Day rate to be discussed, 1 year FTC, office working. Location, Derby (2 days on-site).

Responsibilities:

• You will be an SME which will pick up complex cases for example payroll, escalations, shift queries, absences, and flexible working, all while supporting and future proofing process improvements.
• Managing Complex HR cases and dealing with customer escalations from engagement through to resolution
• Contributing to continuous improvement through identification of recurring queries/new processes/automation/standardisation to simplify, and enhance policies, processes and technologies

Required experience:

• Experience and expertise of delivering HR service operations
• Good understanding of HR technology and experience of the development and deployment of HR systems
• Good understanding of process management and continuous improvement methodologies in an operational environment
• Systems/Technologies= experience with Workday, ServiceNow, SAP, Excel
• Available for the full 1-year FTC

If you are interested in the role, please 'APPLY' and submit your CV for immediate consideration.