HR Advisor

Orion Engineering Services Limited; Aberdeen City; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading engineering services provider is seeking an HR Advisor to join their team in Aberdeen on a 12-month PAYE contract. The role involves delivering comprehensive HR services, managing employee queries, and ensuring compliance with local laws. Candidates should possess strong communication skills, be adaptable to digital platforms, and have experience in HR operations. This position offers an opportunity to contribute to HR service improvement in a dynamic workplace.

Qualifications

• Open and inclusive mindset to work effectively in diverse teams.
• Proactive and forward-thinking approach to enhance customer service.
• Strong communication skills to convey ideas and information clearly.
• Collaborative working style to partner across HR and stakeholders.
• Technologically adaptable in virtual environments with digital tools.
• Experience in HR operations or customer service, preferably in multinational settings.
• Strong proficiency in English, both written and verbal, and confident in Microsoft Office applications.

Responsibilities

• Contribute to end-to-end HR services supporting various functions.
• Carry out activities like data entry, managing HR documentation, and updating systems.
• Track and manage performance against service level agreements (SLAs).
• Build understanding of local employment laws to ensure compliance.
• Collaborate with advisors to meet service delivery KPIs.

Job description

Our client is currently recruiting for the position of HR Advisor, based onshore in Aberdeen. This has been released on a 12 month PAYE Contract.

Responsibilities:

• Contribute to the delivery of end to end HR services as part of a team supporting various functions, ensuring consistent delivery of standardised HR processes and practices.
• Carry out service-related activities such as data entry in SuccessFactors, managing HR documentation, updating internal systems and databases, liaising with Payroll suppliers by providing relevant employee information, and responding virtually to a broad range of employee and Line Manager queries.
• Own, monitor and track the resolution of employee queries from local teams, continuously identifying and supporting opportunities for process and service improvements.
• Work collaboratively with other advisors within your team to meet service delivery KPIs and provide high-quality, compliant HR services that align with business expectations and global standards.
• Regularly assess personal performance using real-time data to highlight issues, anticipate future challenges, and identify trends for improvement.
• Build and maintain understanding of local employment laws and cultural practices, applying this knowledge to enhance service delivery and ensure compliance with local regulatory requirements.
• Track and manage performance against SLAs, delivering services within agreed scope, timelines, and quality standards at a local level.

Specific Requirements:

• Open and inclusive mindset, with the ability to work effectively in a diverse team of advisors across functions and regions.
• Proactive and forward-thinking approach, with a focus on identifying and pursuing opportunities to enhance customer service delivery.
• Demonstrated capability in managing transactional and advisor tasks across geographically dispersed markets, each with distinct documentation and procedural nuances.
• Strong communication skills, able to clearly convey ideas, solutions, and information to support a high-quality local employee experience.
• Collaborative working style, comfortable partnering across HR and engaging with stakeholders at all levels to drive successful outcomes.
• Technologically adaptable and comfortable operating in virtual environments, with a positive attitude toward new digital tools and platforms.
• Experienced in maintaining high standards of confidentiality and data protection, ensuring sensitive employee data is handled securely and responsibly.
• Prior experience working in HR operations or customer service teams, preferably within a complex or multinational environment.
• An understanding of the oil and gas industry, working with on and offshore employees
• Motivated to contribute to the evolution and improvement of HR service delivery within a dynamic and fast-paced organisation.
• Basic data analytics capabilities, with the ability to use insights to refine and enhance HR service performance.
• Strong proficiency in English, both written and verbal.
• Confident user of Microsoft Office applications, including Excel, PowerPoint, Word, Project Management tools, and Visio.
• CIPD Qualification or working towards it (desirable but not required)
• Familiarity with HR systems (e.g. SuccessFactors)
• Experience working with outsourced service providers or within the framework of a Transitional Services Agreement (TSA) is highly desirable.

Temporary Position
If you feel that you are well suited to the above opportunity and would like to find out more then please contact Orion Group for more information or apply by forwarding your current CV quoting reference: TR/078638.

Our role in supportingdiversityandinclusion
As an international workforce business, we are committed to sourcing personnel that reflects the diversity and values of our client base but also that of Orion Group. We welcome the wide range of experiences and viewpoints that potential workers bring to our business and our clients, including those based on nationality, gender, culture, educational and professional backgrounds, race, ethnicity, sexual orientation, gender identity and expression, disability, and age differences, job classification and religion. In our inclusive workplace, regardless of your employment status as staff or contract, everyone is assured the right of equitable, fair and respectful treatment.