HR Adviser - Generalist

Zoological Society of East Anglia; Banham; On-site; GBP 30,000 - 32,000; Full time

Job summary

Join a dynamic HR team at a leading conservation charity, providing essential HR support across multiple departments. This role involves advising employees, managing investigations, and contributing to a collaborative work culture. Ideal for someone with strong communication skills and a proactive approach.

Qualifications

• Experience in writing policies and procedures.
• Knowledge of employment law, including GDPR & Safeguarding.

Responsibilities

• Provide first line generalist HR advice and support.
• Involved in various HR projects and administrative support.

Skills

Communication

Empathy

Time Management

Education

CIPD Level 5

CIPD Level 3

Tools

Microsoft 365

SageHR

Fourth

Job description

As part of a small HR team, you will play a key role in providing first line generalist HR advice and support to employees and line managers alike.You will have experience of writing policies and procedures, dealing with all ER matters including investigations, disciplinary, grievance and absence issues, coaching, recruitment and on-boarding, sourcing and delivering training, and associated admin tasks.You will also be asked to monitor our TNA system, working closely with our Payroll Officer, and therefore experience of the Fourth platform will be an advantage, although training will be given.This is very much a hands-on role and will suit someone prepared to take on whatever personnel issue they may be confronted with, whilst presenting an approachable but professional and knowledgeable stance.

You will work with all departments across both ZSEA sites, and at all levels, and therefore excellent communication skills are essential.You will thrive and remain calm under pressure, display empathy and understanding, and be an advocate for change management.

The culture at ZSEA very much encourages individuals to help out with other teams when required – on busy days, you may even find yourself clearing tables in a Catering outlet, directing cars in the car park or manning a walk-through area talking to visitors – so having a “can-do” approach is essential.

Role purpose

This is an exciting opportunity to work within a busy and close-knit HR and Payroll team. You will be involved in a variety of projects that support different areas of the team, and whilst you will find that no two days are the same, your workload will be based on providing a full HR advisory and administrative support service.

ZSEA (Zoological Society of East Anglia) is the charity which runs Banham Zoo and Africa Alive and is in an exciting period of change. Our mission is to connect communities to nature through conservation, to strengthen our commitment to conservation through collaborations, networking, and training activities to measurably improve local, national, and global biodiversity, to educate about nature, in nature, and for nature to foster engagement with the natural world; and to enable Africa Alive and Banham Zoo to empower people to make positive changes in their lives and local communities by promoting the connections between nature and well-being.

Requirements

·CIPD Level 5 or Level 3 and/or equivalent experience

·Knowledge and application of employment law, including GDPR & Safeguarding

·Good working knowledge of Microsoft 365, including Excel, Word & Powerpoint

·Desirable: experience of SageHR and/or Fourth

·Ability to work independently as well as collaboratively in a team setting

·Attention to detail and excellent time management skills

·Driving licence and access to own transport as the role involves working at both parks, Banham Zoo and Africa Alive, Kessingland.

Salary Offered:

·Full-Time - 40 Hours Per Week

·Salary: £30,000-£32,000 per annum

·Permanent role

Please send your CV and a covering letter to [e-mail]

Please note:This role is based across bothBanham ZooandAfrica Alive, and you will be required to work at both sites depending on business needs.