HR Adviser

The Openwork Partnership; Swindon; On-site; GBP 32,000 - 38,000; Full time

Job summary

The Openwork Partnership is seeking an HR Adviser to deliver comprehensive support across the employee lifecycle. Based in Swindon, this dynamic role focuses on operational excellence during a transformative period, requiring a strong HR generalist with a CIPD qualification. Enjoy a competitive salary, bonus scheme, and a supportive workplace culture.

Benefits

Bonus Scheme – on target bonus of 7.5%

Pension scheme with generous matching

27 days holiday plus bank holidays

Flexible benefits including private medical and dental insurance

Critical illness cover

Death in service - 4x salary

Qualifications

• Strong HR generalist/operations experience.
• Understanding of employment law principles.
• Experience with employee relations and case management.

Responsibilities

• Maintaining and developing internal processes and company policies.
• Supporting managers with employee relations policies.
• Managing regulatory and legislative changes in compliance.

Skills

Excellent interpersonal and communication skills

Strong stakeholder relationship skills

Attention to detail and accuracy

Critical thinking and problem-solving skills

Proactive, judgmental, and customer-focused

Education

CIPD qualification

Tools

HR software

MS Word

PowerPoint

Excel

Job description

As a HR Adviser, you’ll play a key role in delivering seamless, end-to-end support across the full employee lifecycle. Working closely with the HR Operations Manager, wider HR team, and the business, you will ensure all HR services are delivered efficiently and in line with our service level agreements (SLAs).

You’ll be instrumental in driving continuous improvement, helping to build a high-performing HR Operations function that supports the delivery of our broader HR strategy.

This is a dynamic and hands-on role, ideal for someone who thrives in a fast-paced environment. You’ll support the day-to-day operations of the HR team, ensuring we maintain high standards of service during a period of transformation and change.

9 month fixed-term contract, based 2 days a week in our Swindon office.

The benefits include:

• Salary – up to £38,000
• Bonus Scheme – on target bonus of 7.5%
• Pension scheme - contribute up to 5% of your salary, with Openwork matching and adding an extra 5%
• Critical illness cover
• Death in service - 4x salary
• 27 days holiday plus bank holidays, with the opportunity to buy up to an additional 10 days
• A range of flexible benefits including private medical insurance, dental insurance, and more

Your responsibilities will include:

• Maintaining and developing internal processes and company policies
• Working with line managers to implement contractual changes
• Supporting managers with employee relations policies and cases, and assisting HR Business Partners on complex requests
• Understanding of Total Reward and Flexible Benefits
• Supporting the delivery of annual benefits reviews
• Implementing changes related to employment legislation as required
• Driving efficiencies and improvements in HR Operations
• Managing relationships with HR systems providers, monitoring SLAs and trigger points
• Managing regulatory and legislative changes in line with compliance guidelines
• Working with Talent Acquisition to ensure an efficient onboarding process
• Managing employee data, including onboarding, contractual changes, and offboarding
• Maintaining accurate personnel records with confidentiality and security
• Assisting with HR projects and initiatives

Qualifications and Experience:

• Strong HR generalist/operations experience
• Understanding of payroll functions (desirable)
• Knowledge of the financial services sector (desirable)
• CIPD qualification (essential)

Knowledge:

• Understanding of employment law principles
• Proficient in HR software
• Experience with employee relations and case management

Skills and Competencies:

• Excellent interpersonal and communication skills
• Strong stakeholder relationship skills
• Ability to produce accurate reports and MI
• Proactive, judgmental, and customer-focused
• Attention to detail and accuracy
• Target-driven with a positive attitude
• Critical thinking and problem-solving skills
• Collaborative team player
• Proficient in MS Word, PowerPoint, Excel, and reporting tools
• Innovative and forward-thinking
• Calm under pressure
• Effective time management and organization skills
• Numerate with the ability to interpret data
• Self-motivated and committed to ongoing professional development
• Trustworthy with confidential information

Why us?

We are a dynamic, fast-growing business committed to investing in our colleagues and fostering an inclusive culture. Recognized as one of the Best 100 Large Companies to work for in 2022, we value individuality and strive to create a supportive environment where everyone can succeed. Join us to develop your career and make a difference in a company that cares about its people.