HR Administrator

Tenzing Health; West Midlands Combined Authority; On-site; GBP 25,000 - 35,000; Full time

Job summary

A healthcare services provider in the West Midlands is seeking an HR administrative support professional to manage onboarding and compliance processes for the Mental Health Services team. The role involves coordinating recruitment tasks, maintaining employee records, and supporting HR-related meetings. Ideal candidates should possess strong communication and organizational skills, alongside some knowledge of HR processes. This position is key to ensuring efficient workforce interaction in a vital healthcare setting.

Qualifications

• Experience in HR administration or a related field is preferred.
• Ability to manage multiple tasks in a timely manner.
• Understanding of GDPR and compliance in HR.

Responsibilities

• Coordinate recruitment and onboarding processes for new staff.
• Manage onboarding paperwork and ensure compliance.
• Log staff accurately and maintain employee files.
• Support meetings related to employee relations.

Skills

Communication skills

Organizational skills

Attention to detail

Knowledge of HR processes

Tools

SageHR

MS Planner

SharePoint

Job description

Job Purpose To provide reliable, proactive HR administrative support to the Mental Health Services (Adults, Children's and Young People's ADHD and ASD) team. This role ensures safe and timely onboarding, compliance, and workforce processes, helping line managers and clinicians focus on delivering outstanding patient care. The post holder will act as a first point of contact for HR administration, ensuring tasks are completed within agreed SLAs and that communication with colleagues is timely, professional, and respectful.

Responsibilities

• Recruitment & Onboarding: Coordinate attraction, screening, and interview arrangements for new staff.
• Onboarding administration: Manage onboarding processes including offer letters, contracts, DBS checks, health/risk assessment paperwork, and IT/Finance starter forms, closing within 2 weeks of verbal offer. Ensure immunisation records are checked and recorded as per internal policy, escalating to the Lead Nurse or OH where required.
• Workforce Administration: Log staff via both employed and self-employed routes, ensuring 100% compliance before work commences. Maintain accurate employee files in line with GDPR and audit requirements.
• Employment-related meetings: Coordinate probation reviews, return-to-work meetings, PIPs, appraisals and other employment-related meetings, ensuring documentation is complete, shared, and stored appropriately. Track and report on learning & development activity, supporting managers to follow through on agreed actions.
• Employee Relations Support: Provide administrative assistance (note-taking, document prep, scheduling) for investigations, disciplinaries, grievances, consultations, appeals, and whistleblowing.
• Risk & conflict support: Support line managers with risk assessment and conflict resolution meetings by preparing documentation and providing note-taking/chair support where directed.
• Service Standards & Accountability: Ensure all HR administrative tasks are completed within SLA (5 working days). Escalate delays or blockages immediately to the HR Team Leader/Head of HR. Provide weekly updates to the HR Team Leader and Mental Health Operations Service Lead on compliance progress and outstanding actions.
• Systems & Data: Accurately update HR systems such as SageHR, MS Planner and SharePoint records, ensuring workforce data is consistent and audit-ready. Ensure Staff Lists are accurate and up to date for monthly reporting and live dashboards. Use Sage HR, Lantum, MS 365 and related NHS systems where required.

Note: LNKD1_UKTJ has been removed from the description.