HR Administrator

WATES; London; Hybrid; GBP 28,000 - 35,000; Full time

Job summary

Wates is seeking an HR Administrator to provide support to its property services team in London. This role involves managing employee queries, facilitating onboarding processes, and ensuring HR compliance. The ideal candidate should have administrative experience and be CIPD Level 3 qualified, ready to thrive in a supportive, family-run business.

Qualifications

• Administrative experience in a busy HR team required.
• Excellent written and oral communication skills needed.
• CIPD Level 3 qualification ideally required.

Responsibilities

• Manage high volume queries/tasks from employees.
• Fulfilling the onboarding process including contract creation.
• Ensure compliance with HR Policies and Procedures.

Skills

Administrative experience

Communication skills

Attention to detail

Education

CIPD Level 3

Job description

The Vacancy

Do you have a passion for working with people? Are you a highly organised individual looking to grow and develop in a well-established family-run business?

We have a great opportunity for a HR Administrator to join our WPS team based in our Finsbury Park office, providing administrative support to managers and employees within our Wates Property Services Business.

Wates offers a flexible, hybrid working environment for this role.

The HR Administrator’s role is to support the end-to-end employee lifecycle efficiently and customer-focused through effective administration and assistance on all employee-related HR transactional processes, ensuring data integrity and input of employee information into our HR database.

Key Responsibilities:

1. Manage high-volume queries/tasks from employees, external organisations, and former employees via our case management system, resolving within agreed service level agreement timescales.
2. Handle onboarding from offer stage to first day, including contract creation, compliance checks, and first-day check-ins.
3. Process changes to employee terms and conditions, such as job title, hours, salary, promotions, and bonuses, ensuring approvals are obtained, the Payroll Team is notified, and contractual changes are confirmed in writing.
4. Ensure leaver administration is completed accurately and promptly, providing a smooth exit process for employees.
5. Maintain the HR database, investigate and resolve data discrepancies.
6. Keep process trackers updated to record transactions accurately.
7. Ensure compliance with HR policies, procedures, governance, and service level agreements.
8. Provide guidance to Line Managers and employees on policies and procedures, referring complex enquiries to HR Advisors or HR Business Partners.
9. Conduct audits to ensure data accuracy.
10. Respond to external reference requests in compliance with Data Protection legislation, working with external providers.
11. Suggest improvements to HR processes to enhance efficiency.
12. Support ad-hoc tasks such as pay reviews, bonus payments, and audits.

We seek candidates with administrative experience in a busy HR environment and ideally CIPD Level 3 qualification. Excellent communication skills, motivation, and attention to detail are essential.

This role requires undergoing a Basic Disclosure and Barring Service Check (DBS). Applicants with criminal convictions will be assessed individually. Additional pre-employment checks may be required.

Learn more about the checks here: National Security Vetting

Work for Wates

Wates is a leading family-owned UK development, building, and property maintenance company with a legacy of over 125 years.

Our purpose is ‘reimagining places for people to thrive,’ guided by our promises:

• Thriving places: Creating sustainable, inclusive communities.
• Thriving planet: Acting on climate change and protecting nature.
• Thriving people: Promoting inclusion, opportunity, and care.

We are proud to be Gold Investors in People and a Disability Confident employer. Our recruitment processes are fair and inclusive.