HR Administrator

Knight Frank Services Company Limited; Greater London; Hybrid; GBP 30,000 - 42,000; Full time

Job summary

Knight Frank is seeking a proactive People Administrator to join the People Operations team at our London Head Office with hybrid working. You will manage Workday HRIS data, support managers and employees, and help drive data integrity across the employee lifecycle.

The role requires experience in HRIS, strong organizational skills, and excellent communication. You will work collaboratively with a busy team, handle varied workloads, and contribute to People projects and process improvements.

Qualifications

• Previous experience working in a People Operations team.
• Good understanding of employee life cycle processes and key compliance areas.
• Experience using HR information systems, ideally the Workday HRIS.
• Excellent organisational skills, attention to detail and accuracy.
• Good working knowledge of Microsoft Word and Excel, and experience of using ticketing systems to manage, prioritise and respond to manager and employee requests.
• Team player with strong verbal and written communication skills.
• Ability to prioritise and handle a varied workload whilst ensuring compliance with agreed SLAs.

Responsibilities

• Process new starters, leavers, transfers and other contractual changes in Workday, in line with agreed processes and SLAs.
• Assist with the day-to-day administration of people queries and maintenance of employee records using Workday and a ticketing system.
• Act as a first point of contact for employees and managers to provide support and guidance around process and self‑service functionality in Workday.
• Maintain the quality and accuracy of our People data in Workday and in employee files.
• Take on a lead role on assigned activities within People Operations e.g. Benefits admin, Early Careers admin.
• Support with reporting and general administration of the People function.
• Participate in People projects and change initiatives as required.

Skills

Workday

HRIS

Communication

Organisational skills

Attention to detail

Team player

Ticketing systems

Data quality

Tools

Workday HRIS

Ticketing systems

Microsoft Word

Microsoft Excel

Job description

Who are we Founded in 1896, Knight Frank was registered as Knight Frank LLP a Limited Liability Partnership, on 3 November 2003, registered in England & Wales at 55 Baker Street, London, W1U 8AN with the registered number of OC305934. Headquartered in London, UK, Knight Frank is one of the world's leading independent real estate consultancies. We work responsibly in partnership to enhance people's lives and environments in over 50 Markets, 600+ Offices, 20,000+ People, 1 Global Network. At the heart of all we do are our Clients. A relationship built on trust is vital. As trusted partners in property, we act with integrity and care, understanding our clients’ unique needs and consistently thinking about the bigger picture to provide personalised, clear and considered advice across all areas of property. Through our deep understanding of key markets and sectors – both emerging and established – we are dedicated to meeting and exceeding their property goals. A true partnership is a balanced one, and our People are passionate about, and committed to, making our business inclusive and diverse. We give every individual the space and opportunity to perform at their best and be recognised for the immense value they bring. We empower everyone to have autonomy in their role and encourage them to use their voice in how we can make a positive impact as a firm and shape the future of real estate, the built environment and the impact on the communities we serve. Our collaborative and engaged teams provide excellent and dedicated client service. In our workplace, opinions are respected, everyone is invited to contribute to the success of our business and innovation, and new ideas are celebrated. In 2021 we celebrated our 125th anniversary and set out Our Desired Future, cemented in three pillars: People Potential, Client Centricity and always Creating our Future, together. Learn more about what sets us apart here.

About The Role Scope

Knight Frank is the leading independent property consultancy in the UK offering agency and professional advice across Commercial, Residential and Rural sectors. Established in 1897, Knight Frank now comprises a global network of over 500 offices. At Knight Frank we’re on a journey to transform our People function. Our vision is clear and supported by an actionable strategy, to truly enhance our people’s lives and environments through the creation of a high-performance people experience. In People Operations, we have a vital role to play in building a strong, trusted foundation, as a key enabler for our wider strategy. We’ve recently deployed Workday – a leading People platform which is full of potential and which will enable our people to unlock theirs. We’re early in our journey, and on a mission to realise a future where we’re enabled by technology and powered by data; where we have simple, intuitive, employee‑centric people processes, which adopt best practice and are automated wherever possible. We’re searching for an enthusiastic People Administrator to join us based at our London Head Office, with dynamic (hybrid) working, you’ll play an important role in maintaining our people data in Workday and being a first point of contact for queries around our people processes from employees and managers.

Key Responsibilities

• Process new starters, leavers, transfers and other contractual changes in Workday, in line with agreed processes and SLAs.
• Assist with the day-to-day administration of people queries and maintenance of employee records using Workday and a ticketing system.
• Act as a first point of contact for employees and managers to provide support and guidance around process and self‑service functionality in Workday.
• Maintain the quality and accuracy of our People data in Workday and in employee files.
• Take on a lead role on assigned activities within People Operations e.g. Benefits admin, Early Careers admin.
• Support with reporting and general administration of the People function.
• Participate in People projects and change initiatives as required.

Preferred professional experience and personal skills profile

• Previous experience working in a People Operations team.
• Good understanding of employee life cycle processes and key compliance areas.
• Experience using HR information systems, ideally the Workday HRIS.
• Excellent organisational skills, attention to detail and accuracy.
• Good, working knowledge of Microsoft Word and Excel, and experience of using ticketing systems to manage, prioritise and respond to manager and employee requests.
• Team player with strong verbal and written communication skills.
• Ability to prioritise and handle a varied workload whilst ensuring compliance with agreed SLAs.

Competitive salary

Please note: this is a Direct Search led by Knight Frank. Applications from recruitment agencies will not be accepted nor will fees be paid for unsolicited CVs, even if provided by PSL agencies. Your trusted partners in property. We work responsibly in partnership to enhance people’s lives and environments. Founded in 1896 and headquartered in London, UK, Knight Frank is one of the world's leading independent real estate consultancies.