HR Administration

Marc Daniels; High Wycombe; On-site; GBP 28,000 - 35,000; Full time

Job summary

A leading company is seeking an HR Administrator to provide effective human resources administrative support. The role involves maintaining customer service while ensuring compliance with procedures. Candidates should ideally be studying towards a CIPD qualification and have over 2 years of relevant HR experience.

Qualifications

• Over 2 years experience in HR administration or similar position.
• Confident with Microsoft applications including Excel, Word, and Outlook.
• Excellent communication skills with different employee levels.

Responsibilities

• First point of contact for internal staff, providing timely query resolution.
• Maintain accurate employee information through database administration.
• Contribute to continuous improvement of Standard Operating Processes.

Skills

Communication

Microsoft Excel

Microsoft Word

Microsoft Outlook

Education

CIPD qualification (studying towards)

Job description

HR Administrator

The HR Administrator works within the Employee Services function providing effective, accurate and timely human resources administrative support to all internal and external clients. You will maintain a high level of customer service whilst ensuring compliance with company operating procedures.
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Your core responsibilities.

• First point of contact for internal staff, providing timely query resolution; guidance and interpretation of Company policies.
• Support and education in company procedures and use of operating systems.
• Comply with agreed Standard Operating Processes (SOPs); Service Level Agreements and Key Performance Indicators across all Human Resources administration tasks to ensure optimum efficiency, accuracy and service levels
• Actively contribute to the continuous improvement of the SOPs to drive efficiency, accuracy and increased service levels to clients of Employee Services.
• End to end management and resolution of client enquiries within an agreed timescale and ensuring client satisfaction.
• Database administration including maintenance of accurate employee information.

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What we require.

• Studying towards a CIPD qualification would be desirable.
• Over 2 years experience in a similar HR administration/administration position.
• Confident with all Microsoft applications including Excel, Word and Outlook
• Excellent communication skills with the ability to interact with a variety of employees, ranging from operative staff, through to head’s of and directors.