HR Administration

Marc Daniels; Greater London; On-site; GBP 28,000 - 35,000; Full time

Job summary

A leading human resources firm in Greater London is seeking an experienced HR Administrator to provide efficient administrative support. The role includes managing client inquiries, ensuring compliance with policies, and conducting database administration. Ideal candidates will have over 2 years of HR administrative experience and strong Microsoft application skills. This position offers the opportunity for professional development toward a CIPD qualification.

Qualifications

• Over 2 years experience in a similar HR administration position.
• Confident with all Microsoft applications.

Responsibilities

• First point of contact for internal staff to resolve queries.
• Comply with agreed Standard Operating Processes.
• Manage and resolve client enquiries within an agreed timescale.
• Database administration including maintenance of employee information.

Skills

Excellent communication skills

Proficiency in Microsoft Excel

Proficiency in Microsoft Word

Proficiency in Microsoft Outlook

Education

Studying towards a CIPD qualification

Job description

HR Administrator

The HR Administrator works within the Employee Services function providing effective, accurate and timely human resources administrative support to all internal and external clients. You will maintain a high level of customer service whilst ensuring compliance with company operating procedures.
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Your core responsibilities.

• First point of contact for internal staff, providing timely query resolution; guidance and interpretation of Company policies.
• Support and education in company procedures and use of operating systems.
• Comply with agreed Standard Operating Processes (SOPs); Service Level Agreements and Key Performance Indicators across all Human Resources administration tasks to ensure optimum efficiency, accuracy and service levels
• Actively contribute to the continuous improvement of the SOPs to drive efficiency, accuracy and increased service levels to clients of Employee Services.
• End to end management and resolution of client enquiries within an agreed timescale and ensuring client satisfaction.
• Database administration including maintenance of accurate employee information.

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What we require.

• Studying towards a CIPD qualification would be desirable.
• Over 2 years experience in a similar HR administration/administration position.
• Confident with all Microsoft applications including Excel, Word and Outlook
• Excellent communication skills with the ability to interact with a variety of employees, ranging from operative staff, through to head's of and directors.