HR Admin Lead

Cardo (Wales & West); Cardiff; On-site; GBP 27,000 - 32,000; Full time

Job summary

A leading building maintenance company is seeking an HR Admin Lead in Cardiff. You'll guide a team to provide excellent HR services, oversee HR processes, and act as the first point of contact for HR inquiries. The ideal candidate has management experience and a solid background in HR administration, with a keen focus on detail and quality. The role offers a competitive salary of up to £32K and a commitment to diversity and inclusivity in the workplace.

Qualifications

• Proven experience in a HR administration or Coordinator role.
• Strong attention to detail and commitment to high-quality work.
• Ability to prioritize and manage multiple tasks.

Responsibilities

• Lead the HR Admin Team.
• Oversee all HR administrative activities from onboarding to offboarding.
• Act as the primary contact for HR queries from employees and managers.
• Ensure all payroll data is accurate and submitted on time.
• Maintain up-to-date HR records and ensure compliance.

Skills

Management experience

HR administration experience

Knowledge of HR processes

Excellent organizational skills

Attention to detail

Professional communication

Job description

Who We Are

Cardo Group is a family of companies delivering high-quality building maintenance services to local authorities, social housing providers, and their residents. Our multi-company group specialises in maintenance, compliance, and retrofit services with a growing national footprint. With ambitious plans for further national expansion, we are committed to making a lasting impact in the industry.

We have an exciting opportunity to join our HR team at Cardo. As the HR Admin Lead, you will play a key role in driving operational excellence within our HR function.

Based in our Cardiff office, you’ll work closely with the Head of HR and wider HR function to deliver a first-class HR service that supports our ambitious growth plans and enhances the employee experience across the business.

This is a key role where you’ll guide and develop a team of HR Administrators to deliver an efficient, professional, and people-focused HR service. You’ll oversee all administrative processes across the employee lifecycle and act as the first point of contact for HR-related queries, ensuring the smooth running of day-to-day operations.

Key Responsibilities

Lead the HR Admin Team

• Manage and support a team of HR Administrators to deliver a responsive, high-quality HR administration service.
• Provide coaching, guidance and oversight to ensure consistent, accurate and timely completion of HR tasks.
  
  

Deliver the Employee Lifecycle

• Oversee all HR administrative activities from onboarding to offboarding, including contracts, starters and leavers, changes to terms, and employee records.
• Ensure all employee data is accurately maintained in HR systems, in line with GDPR and company policies.
• Support absence management processes, ensuring Fit Notes are recorded and systems updated accordingly.
  
  

First Point of Contact

• Act as the primary contact for HR queries from employees and managers, providing clear and helpful advice or escalating where appropriate.
• Promote awareness and use of the Employee Assistance Programme and other employee support initiatives.
  
  

Payroll and Benefits Support

• Ensure all data for payroll processing is accurate and submitted on time, including starters, leavers and contractual changes.
  
  

Data, Reporting & Compliance

• Maintain up-to-date, accurate HR records and ensure compliance with employment legislation and internal policies.
• Prepare regular HR reports and metrics for the Head of HR and management.
  
  

Continuous Improvement

• Identify and implement process improvements to enhance efficiency and the employee experience.
• Support the roll-out of new HR systems, tools, and ways of working.
• Contribute to HR projects and initiatives, collaborating with colleagues across HR, Recruitment, L&D, and Communications.
  
  

Essential

Key Skills & Qualifications:

• Must have management experience
• Proven experience in a HR administration or HR Coordinator role, ideally with line management responsibilities.
• Strong knowledge of HR processes
• Excellent organisational skills, with the ability to prioritise and manage multiple tasks simultaneously.
• Strong attention to detail and a commitment to delivering high-quality, accurate work.
• Professional and confident communicator with the ability to build strong relationships across all levels
  
  

Desirable

• Experience supporting or leading projects and process improvements within an HR function.
• Experience implementing and working with HR systems.
• Interest in progressing within a fast-paced, evolving HR team.
• Flexible, adaptable and proactive approach with a genuine commitment to team success
  
  

Pay up to £32K

Why Join Cardo Group?

At Cardo Group, we are growing, evolving, and building a stable foundation for long-term success. When you join us, you become part of a forward-thinking company that values innovation, integrity, and inclusivity.

We are dedicated to creating an inclusive workplace where everyone feels valued, respected, and empowered to succeed. We recognise that diverse perspectives strengthen our business, drive innovation, and help us better serve the communities we work with.

Equity – We ensure fair opportunities for growth and success, removing barriers that may stand in the way.

Diversity – We embrace different backgrounds, experiences, and viewpoints, knowing that diversity fuels creativity and progress.

Inclusion – We foster a culture where every team member has a voice and feels a true sense of belonging.

At Cardo Group, EDI is more than a policy—it’s part of who we are. We actively promote an environment where all individuals, regardless of race, gender, age, ability, sexual orientation, or background, can thrive.

Join us and be part of a company that values you—exactly as you are.

Company: Cardo Group

Job Type: Full Time

Job Location: Cardiff

Position: HR Admin Lead