HPC Senior Technology Consultant

Hewlett Packard Enterprise; Dyrham; On-site; GBP 70,000 - 100,000; Full time

Job summary

Hewlett Packard Enterprise is seeking a Senior HPC Technology Consultant to join our HPC Services team in Bristol to deliver system administration support for large-scale HPC infrastructure. You will keep mission-critical systems running and optimised for AI research, data-intensive workloads, and engineering tasks.

You will work with a dedicated team, handle proactive maintenance and incident response, and collaborate across EMEA to meet customer needs while ensuring high satisfaction and

Qualifications

• A degree in Computer Science or a related discipline, or equivalent experience.
• At least 5 years' experience working with Linux systems.
• Strong Linux system administration skills.
• Experience performing hardware diagnostics, maintenance, and repairs.
• Strong scripting capabilities using Python, Bash, or similar technologies.
• Knowledge of configuration management tools such as Ansible.
• Understanding of Kubernetes / containerised workloads.
• Self-motivation and a willingness to take the initiative to learn from colleagues.
• Excellent analytical and problem-solving abilities.
• Strong communication skills and the ability to work effectively under pressure in a customer-facing environment.

Responsibilities

• Support advanced HPC hardware and software technologies as part of a dedicated team.
• Perform proactive maintenance and respond to critical incidents.
• Manage and document maintenance activities via case management systems.
• Ensure compliance with change management processes and controls.
• Build strong relationships with customers and stakeholders.
• Follow escalation procedures for rapid resolution of high-priority issues.
• Collaborate with colleagues across EMEA to support wider customer requirements.

Skills

Linux administration

Scripting (Python, Bash)

Ansible

Kubernetes / containers

Customer-facing comms

Education

Bachelors in CS or related

Tools

Bright Cluster Manager

HPC Manager (HPCM)

Cray Systems Manager

SLURM

PBS Pro

Lustre

InfiniBand / Slingshot

Job description

We are seeking a Senior HPC Technology Consultant to join our HPC Services team to provide System Administration support to a prestigious Bristol based customer operating large-scale High-Performance Computing infrastructure. This is an opportunity to play a key role in maintaining and optimising mission-critical systems that enable complex AI research, engineering, and data-intensive workloads. Working within a dedicated team of technical experts, you will deliver both proactive and reactive support to meet the customers' business needs, maintaining effective customer relationships and ensuring a very high level of customer satisfaction.

Responsibilities

• Work as part of a dedicated team to support advanced HPC hardware and software technologies.
• Perform proactive maintenance activities and respond to critical incidents.
• Manage and document maintenance activities through case management systems.
• Ensure compliance with customer change management processes and controls.
• Build strong working relationships with customers and stakeholders.
• Follow technical escalation procedures to ensure rapid resolution of high-priority issues.
• Work alongside colleagues across EMEA to support wider customer requirements.

Qualifications

• A degree in Computer Science or a related discipline, or equivalent experience.
• At least 5 years' experience working with Linux systems.
• Strong Linux system administration skills.
• Experience performing hardware diagnostics, maintenance, and repairs.
• Strong scripting capabilities using Python, Bash, or similar technologies.
• Knowledge of configuration management tools such as Ansible.
• Understanding of Kubernetes / containerised workloads.
• Self-motivation and a willingness to take the initiative to learn from colleagues.
• Excellent analytical and problem-solving abilities.
• Strong communication skills and the ability to work effectively under pressure in a customer-facing environment.

Desirable Experience

• Cluster management platforms such as Bright Cluster Manager, HPE Performance Cluster Manager (HPCM) or Cray Systems Manager (CSM).
• Batch job schedulers such as SLURM or PBS Pro job schedulers.
• High-performance networking technologies such as InfiniBand or Slingshot.
• Parallel file systems including Lustre.
• Linux security, patching and vulnerability management.
• HPC experience.
• Understanding of Linux kernel features, including memory management.
• Understand AI concepts; LLMs, Models, Frameworks

This role has been designed as ''Onsite' with an expectation that you will primarily work from an HPE partner/customer office. Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world. Our culture thrives on finding new and better ways to accelerate what's next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.